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Digital Platform Executive

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RX Global

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Location:
United Kingdom , Richmond

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Digital Platform Executive builds and maintains multilingual website pages, content components, and web forms across multiple brands. Working closely with event, design, and content teams, you use provided assets to deliver high-quality digital experiences that align with business and brand guidelines. Ensures websites meet accessibility, privacy, and technical SEO standards, applying appropriate metadata and tracking. Carry out quality assurance on all published content to ensure it displays correctly across devices and provides a smooth, user-focused journey. This person will collaborate with the Digital Platforms Manager to meet agreed service levels and work with colleagues in RXPH during peak periods. The role also supports the day-to-day use of digital and marketing tools, including ticketing workflows, social media platforms, and internal collaboration tools. This role suits someone who is proactive, solution-focused, and eager to learn, with a strong sense of ownership and a commitment to delivering inclusive, high-quality digital experiences.

Job Responsibility:

  • Build and configure website pages, content components, and web forms using provided assets, in line with business and brand guidelines
  • Ensure all web content meets accessibility, privacy, and technical SEO standards
  • Apply metadata, tracking, and tagging consistently across websites, forms, and campaigns
  • Carry out quality assurance to ensure content displays correctly across devices and delivers a clear, user-focused experience
  • Manage and progress digital platform requests through Jira, meeting agreed service levels
  • Provide first-line support for website, form, and platform queries, escalating issues where needed
  • Support testing, troubleshooting, and continuous improvement of digital journeys and platform functionality
  • Maintain clear documentation, process guidance, and status updates for digital platform activities

Requirements:

  • Experience working with component-based content management systems or similar platforms
  • Understanding of website user journeys and customer experience principles
  • Understanding of information architecture and how content is structured online
  • Knowledge of accessibility and technical SEO best practices
  • Ability to work collaboratively and communicate effectively with a range of stakeholders
  • Strong organisational skills, with the ability to prioritise tasks and meet deadlines
  • Customer-focused mindset, with experience working in fast-paced environments
  • Willingness to learn, take ownership, and contribute to continuous improvement
What we offer:
  • Generous holiday allowance with the option to buy additional days
  • Health screening, eye care vouchers and private medical benefits
  • Wellbeing programs
  • Life assurance
  • Access to a competitive contributory pension scheme
  • Save As You Earn share option scheme
  • Travel Season ticket loan
  • Electric Vehicle Scheme
  • Optional Dental Insurance
  • Maternity, paternity and shared parental leave
  • Employee Assistance Programme
  • Access to emergency care for both the elderly and children
  • RECARES days, giving you time to support the charities and causes that matter to you
  • Access to employee resource groups with dedicated time to volunteer
  • Access to extensive learning and development resources
  • Access to employee discounts scheme via Perks at Work

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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