CrawlJobs Logo
360 Resourcing Solutions Logo 360 Resourcing Solutions · IT - Software Development

Digital Optimisation Manager

United Kingdom, Whyteleafe · Job Posted June 15, 2026
Apply Position
Job Link Share

Job Description

We're growing our digital team! This is your chance to shape and influence the digital platforms of our bold, iconic brand. As Digital Optimisation Manager, you'll take the lead on trading and optimisation across AnnSummers.com and Knickerbox.com. You'll own performance, lead a talented team and drive real impact, from boosting conversion to elevating every step of the customer journey.

Job Responsibility

  • Drive performance across all digital KPIs, turning insight into meaningful commercial impact and delivering against targets
  • Champion the end-to-end customer journey, removing friction and elevating every touchpoint
  • Lead the digital trading calendar with pace, precision and standout execution
  • Turn data, insight and UX thinking into bold, high-impact optimisation wins
  • Elevate onsite merchandising and content, where commercial meets irresistible experience
  • Own the optimisation roadmap, embedding test-and-learn and best-in-class UX
  • Partner across Digital Product, CRM and Marketing to create seamless, high-performing journeys
  • Spot risks and opportunities fast, making smart, commercially driven calls
  • Influence with impact, bringing insight to life and championing better customer experiences
  • Lead, coach and inspire your team, setting the bar high and bringing energy every day
  • Be a true brand ambassador, championing our Ann Summers values at all times

Requirements

  • Proven Digital Trading experience with a relentless focus on driving results
  • An affinity with our brand, products and values
  • Data-obsessed and commercially driven, turns insight into action
  • A natural leader who builds, inspires and elevates high-performing teams
  • Influential and confident, fostering strong relationships across the business
  • Strong UX instinct, always pushing for seamless, customer-first experiences
  • Confident using customer platforms and analytics such as Salesforce and GA4
  • Lives and breathes digital, always ahead of the curve and tuned into what's next

What we offer

  • 33 days holiday (including Bank Holidays), plus an extra day for each year you're with us, up to a set limit
  • Your birthday off
  • Holiday purchase scheme
  • Workplace pension
  • 50% staff discount and sample sales
  • Reward Gateway packed with perks and savings
  • Regular social events and engagement initiatives
  • Access to THRIVE learning platform
  • Employee Support Programme via the Retail Trust
  • Eye care vouchers
  • Free onsite parking or a Season Ticket Loan
  • Colleague social events
  • Paid day off for your Birthday
360 Resourcing Solutions - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Digital Optimisation Manager

8 matching positions

Traffic Manager Design & Digital (Project Manager)

At FCM Meetings & Events, we’re reshaping how people connect. Join a bold, futur...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
fctgcareers.com Logo
Flight Centre Brand
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated background in graphic design (ideally 6+ years), with the ability to speak the language of creatives
  • Experience in traffic, workflow or project coordination (ideally 4+ years) within a fast-paced environment
  • Ability to balance high standards with high care, for the work and the people doing it
  • Confidence in having honest conversations about capacity and priorities and trade-offs
  • Strong problem-solving instincts, with the ability to identify and resolve issues early
  • Highly organised, proactive, and focused on making things run well
  • Ability to collaborate effectively with both creatively and commercially focused stakeholders
Job Responsibility
Job Responsibility
  • Own workflow and triage, assess incoming briefs in Wrike, clarify scope, and prioritise what matters most
  • Plan capacity with intent, allocating work based on skill, bandwidth and strategic priority
  • Orchestrate delivery, running pipeline conversations, resolving bottlenecks, and keep projects moving
  • Manage stakeholders, communicate timelines, trade-offs and risks with clarity and confidence
  • Optimise how we work, refine processes, improve systems, and remove friction from delivery
  • Protect quality, ensure all work moves through the right checkpoints before reaching clients
What we offer
What we offer
  • Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
  • Development: Individualised Learning & Development pathway options
  • Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
  • Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
  • Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
  • Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
  • Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
  • Mental Health: Support and Employee Assistance Program for staff and family
  • Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
  • Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
  • Fulltime
Read More
Arrow Right

E-Commerce Assistant Manager- Digital Healthcare

As an Assistant eCommerce Manager, you will play a crucial role in driving marke...
Location
Location
United Kingdom , Nottingham
Salary
Salary:
Not provided
boots.com Logo
Boots
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Digital experience and a customer-focused approach
  • Strong analytical skills, comfortable using insight systems like Google Analytics
  • Excellent partner management abilities to engage and influence teams
  • A willingness to think differently and adapt to achieve success in a competitive landscape
Job Responsibility
Job Responsibility
  • Drive growth within our online Pharmacy and Health Services
  • Monitor and enhance KPIs to ensure top-notch digital performance
  • Collaborate with health and digital experts to optimise customer journeys and marketing strategies
  • Analyse market trends and create actionable plans to win back market share
What we offer
What we offer
  • Competitive salary with a Boots Retirement Savings Plan
  • Discounts for you and a family member
  • Enhanced maternity, paternity, and adoption leave pay
  • Fulltime
Read More
Arrow Right

Tagging & Optimisation Manager

A leading global fintech is reshaping how it measures, personalises and scales i...
Location
Location
United Kingdom , London
Salary
Salary:
80000.00 - 85000.00 GBP / Year
welovesalt.com Logo
Salt
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on with GA4, GTM and server-side tagging (or strong on one and growing into the others)
  • Solid grasp of conversion APIs, data layer design and attribution
  • Hands on experience with mult touch attribution
  • Background in digital analytics, MarTech, performance marketing, optimisation or measurement
  • Some exposure to AI, ML or automation in a marketing or commercial context
  • Bias for shipping, not just discovery decks
Job Responsibility
Job Responsibility
  • Owning the tagging stack across GA4, GTM, server-side tagging and conversion APIs
  • Designing and maintaining the data layer across web, app and server-side
  • Leading attribution and multi-touch attribution modelling
  • Driving optimisation, experimentation and conversion improvements off the back of the data
  • Unlocking analytics for SEO, performance, growth and CRM teams to act on
  • Scoping and delivering AI-powered marketing solutions, from experimentation into production
  • Fulltime
Read More
Arrow Right

Digital Manager

This is a special opportunity for a brilliant candidate to join the Digital team...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
goodstuff.co.uk Logo
Goodstuff
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in digital with a detailed grasp of tech – ideally including display, video, paid social channels, adservers and brand safety partners
  • Good understanding of how other channels interact with Digital (eg PPC, SEO)
  • Confident, clear, and concise communication both verbal and written
  • Helpful, friendly and proactive attitude
  • Strong attention to detail
  • Highly numerate with a passion for data
  • Team player – support the wider digital team proactively and positively
  • Comfortable with Microsoft Office, particularly Excel and PowerPoint
  • Be able to construct a basic presentation with strong narrative
  • Organised – managing a portfolio of different clients
Job Responsibility
Job Responsibility
  • Manage the delivery of best in class planning, buying and inflight optimisation - primarily across display, social and video - to ensure that client KPIs are hit
  • Ensure campaigns are trafficked correctly (with the assistance of the Digital Executive), with any additional client-specific tracking requirements adhered to
  • Lead response to briefs from clients with support from the Digital Director
  • Direct liaison and management of client relationships including leading the day-to-day contact with a client portfolio
  • Holistic line management and development of a Digital Senior Executive and Digital Executive, including active management and objective setting
  • Be responsible for the implementation and control of both new and existing processes within the team to ensure efficiency of delivery
  • Assist when required with booking and reconciliation, including support on finance queries
  • Keep up to date with the latest product updates and betas from key partners and innovate with them across the client portfolio on relevant campaigns
  • Being able to negotiate value for clients with our media partners
  • Deliver client reports along with high standard commentary and insights to the client on a regular basis, including responsibility of post campaign analysis
  • Fulltime
Read More
Arrow Right

Service Lifecycle Manager - Digital

In a product-led organisation, the Service Manager plays a pivotal role in ensur...
Location
Location
United Kingdom , Manchester
Salary
Salary:
50000.00 - 60000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in service or product management, ideally within a product-led or tech-driven environment
  • Strong understanding of ITIL frameworks and service lifecycle management
  • Experience with SaaS, PaaS, or cloud-based service models
  • Understanding of the software development lifecycle, DevOps/SRE practices, and the realities of engineering and product delivery workflows
  • Experienced working as an individual contributor within cross-functional teams
  • Proactive problem solver with ability to interpret data and drive decisions based on insights
Job Responsibility
Job Responsibility
  • Own product performance standards (SLAs, SLOs, OLAs, error budgets) and ensure alignment with customer expectations
  • Lead regular performance reviews and provide clear operational and executive reporting
  • Coordinate with Product & CX teams to align service delivery and operational risks with product releases and updates
  • Embed service considerations into product design and architecture, ensuring solutions are scalable, observable, resilient, and supportable from day one
  • Ensure end to end observability for key products, including metrics, logs, traces, and synthetic monitoring
  • Build and maintain dashboards highlighting availability, latency, throughput, and incident trends
  • Identify areas for improvement and lead service optimisation initiatives
  • Manage a performance improvement backlog in collaboration with Product & Engineering
  • Quantify performance issues in terms of customer and commercial impact
  • Support performance testing, capacity planning, and release quality gates
What we offer
What we offer
  • A competitive rate of pay and pension contribution (£50,000 - £60,000)
  • Generous discretionary bonus schemes, incentives and competitions
  • An annual leave entitlement that increases with length of service
  • Access to an online GP 24/7, 365 days a year for you and your immediate family
  • Employee wellbeing support through our Employee Assistance Programme
  • Enhanced Maternity & Paternity Pay
  • Long Service Recognition
  • Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream
Read More
Arrow Right

Manager, Digital Marketing

Digital Marketing Manager – International. Ritchie Bros. is a global marketplace...
Location
Location
Netherlands , Breda
Salary
Salary:
Not provided
rbauction.com Logo
Ritchie Bros
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8–12 years in digital marketing or growth roles
  • Experience leading or mentoring digital marketing specialists or small teams
  • Strong hands-on experience across paid media, SEO, and performance marketing
  • Proven ability to drive measurable growth
  • Experience working across multiple international markets
  • Data-driven mindset and strong analytical skills
  • Budgeting experience
  • Experience in marketplaces, ecommerce, or B2B platforms is highly desirable
Job Responsibility
Job Responsibility
  • Lead and develop a team of digital marketing specialists, setting direction and driving performance
  • Plan, execute, and optimise campaigns across multiple digital channels
  • Identify growth opportunities and scale high-performing programs
  • Partner with Product to improve website performance and UX
  • Work with country teams to roll out and optimise campaigns globally
  • Use data and analytics to drive decisions and improve outcomes
  • Test new channels, tools, and approaches to drive continuous improvement
What we offer
What we offer
  • Hybrid flexibility
  • Pension Plan with company match
  • Appealing Employee share purchase plan
  • Comprehensive health benefits
  • Gym sponsorship
  • Fulltime
Read More
Arrow Right

Senior Transport Optimisation Manager

We are seeking an influential, strategic leader to optimise our complex store de...
Location
Location
Australia , Victoria
Salary
Salary:
Not provided
woolworths.com.au Logo
Woolworths Supermarkets
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience (8+) in managing multiple concurrent work streams and delivering large-scale national transformations on time and within budget in a complex FMCG, Retail, or Supply Chain environment
  • Deep expertise within high-volume transport systems, with a specific focus on integrating operational workflows with digital strategies
  • Executive-level communication skills, with the demonstrated ability to present sophisticated operational strategies with clarity to stakeholders at all seniority levels
  • Expert-level utilisation of process mapping and value stream definition methodologies to identify, categorise, and systematically remove waste from the national network
  • Highly analytical with the unique ability to 'story-tell' through data
  • translating raw metrics into clear, timely, and actionable insights that drive executive decision-making
  • Advanced commercial and financial acumen, with experience managing substantial business financials and complex transport commercials, including contract management and cost-to-serve modelling
  • Experience leading and energising large, geographically dispersed operational transport teams
  • A track record of embedding changes and navigating complex projects with real finesse
  • Strong commercial negotiation skills and experience managing complex business implementations
Job Responsibility
Job Responsibility
  • National Store Delivery Leadership & Strategy: Lead the diagnostic and strategic direction of a $1.2B annual transport spend. You will drive fleet efficiency, minimize 'empty runners,' and maintain relentless cost control to exceed savings targets across the national network
  • Transport and fleet operational excellence: Systematically remove waste and standardise processes across all states to eliminate silos. You will mature operational tools—including demand forecasting and KPI visibility—to embed data-driven decision-making at every level
  • Systems Integration and Strategy: Lead the Store Delivery systems roadmap, acting as the national Subject Matter Expert (SME) to create advanced reporting tools to support the long-term Store Delivery Strategy
  • Empower a Trans-Tasman Team: Foster a collaborative, safety-first, and high-performing culture within a geographically dispersed team of specialists, ensuring alignment to deliver a seamless national function
  • Regional Alignment: Act as the central point of alignment for five regional Optimisation Managers (QLD, NSW, VIC, SA/NT, and WA), ensuring local execution remains consistent with national strategic goals
  • Serve as the primary link between frontline transport operations and the executive suite, translating complex metrics into compelling 'data stories' that influence high-level strategy
  • Maintain a strong presence 'on the floor' through regular site visits to DCs and transport hubs, ensuring national strategies remain grounded in operational reality and identifying local wins for national rollout
Read More
Arrow Right

Senior Manager Digital Consultant Conversation Design

We are seeking a Conversational Designer to conceptualise and design engaging co...
Location
Location
India , Pune
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of experience in scripting and testing conversational UX using chatbot frameworks (e.g., Watson, LUIS, DialogFlow, Amazon Lex)
  • Proven experience as a UX writer or content developer within product-focused UX organisations
  • Hands-on experience in storyboarding UX flows and using design tools (Voiceflow, Botsociety, BotMock, etc.)
  • Strong understanding of multimodal design (voice + visual) and user-centric innovation
  • Technical proficiency in NLP, Node.js, JSON, and Agile practices
  • Degree in Computer Science or related discipline
  • specialisation in HCI, Linguistics, or Information Sciences preferred
Job Responsibility
Job Responsibility
  • Craft high-level and detailed conversational scripts, task flows, and mock-ups for chat and voice interactions
  • Collaborate with IT development, testing teams, analysts, and vendor partners to implement intents, training phrases, entities, and business rules
  • Develop and execute user testing scenarios for new and existing conversational experiences
  • Integrate feedback from users and stakeholders to optimise virtual agent interactions
  • Apply NLP, sentiment analysis, intent classification, dialogue flows, and speech technologies to design processes
What we offer
What we offer
  • Opportunity to work on cutting-edge conversational AI technologies
  • Exposure to global markets and cross-functional collaboration
  • A chance to shape the future of digital customer experiences
Read More
Arrow Right