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Tier4 Group Logo Tier4 Group · IT - Administration

Digital Operations Project Manager

United States · Job Posted January 22, 2026
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Job Description

The Digital Operations Project Manager will lead digital initiatives from concept through delivery, ensuring projects are executed on time, within scope, and on budget. This role oversees cross‑functional contributors spanning campaign activation, lifecycle/email automation, digital development, design, and marketing. Success in this position requires strong multi‑channel marketing expertise, disciplined project leadership, and the ability to manage risks, resources, and stakeholder expectations in a fast‑moving digital environment.

Job Responsibility

  • Project Planning: Define project scope, objectives, and create detailed project plans
  • Budget & Timeline Management: Oversee schedules, budgets, and resources to ensure timely, cost‑effective delivery
  • Cross‑Functional Leadership: Coordinate and guide diverse teams
  • assign tasks and ensure alignment on goals
  • Risk & Issue Management: Proactively identify risks, troubleshoot issues, and maintain smooth project execution
  • Quality Assurance: Review digital deliverables to ensure functional accuracy and strong user experience
  • Stakeholder Communication: Provide clear, regular status updates and manage expectations with internal or external stakeholders
  • Process Optimization: Improve workflows and support the execution of digital initiatives, including system integrations and analytics

Requirements

  • 7+ years managing digital projects involving assets and campaigns across web, email, SMS, chat, landing pages, paid media, SEO content, digital tools, calculators, domain/URL requests, and brand activations
  • 7+ years working with project management platforms (e.g., Wrike, Workfront, Monday.com)
  • 5+ years serving as a Scrum Master and applying agile methodologies
  • 5+ years working with digital technologies such as CMS platforms, web development workflows, Google Analytics, UTM tracking, lifecycle marketing automation (Marketo, Eloqua, HubSpot, or Pardot), CRMs, and digital data analysis
  • 3+ years of international digital project management experience, including localization considerations
  • Strong leadership, communication, and problem‑solving skills
  • Exceptional organizational and time‑management abilities, with proven success handling multiple simultaneous projects

Nice to have

Bachelor’s or master’s degree in marketing, business administration, computer science, information technology, or a related field

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