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Digital Operations Product Specialist

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Airbus

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Location:
United States , Kinston

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Airbus Aerosystems Kinston is looking for a Digital Operations Product Specialist to join our Digital Operations team based in Kinston, NC. The Job Holder will manage the Digital Operations Integration activities and will ensure the Digital run activities are operated with the expected performance for the Operations Business functions. Our team at Airbus Aerosystems Kinston manufactures crucial aircraft components. The Airbus Aerosystems Kinston facility sits at the forefront of aerospace manufacturing, specializing in the production of large, advanced composite aerostructures. Our team builds critical components for the state-of-the-art Airbus A350 XWB, including the composite center fuselage and wing spar.

Job Responsibility:

  • Operate (get knowledge of Digital Solutions in use and their associated RUN performance) the current Operations Solutions Portfolio (limited to Operations functions)
  • Prepare (get knowledge on business process and AIRBUS/Kinston Affiliate digital solutions) Digital for Operations solutions readiness
  • Manage the Digital Operations Integration activities
  • Ensure the Digital run activities are operated with the expected performance for the Operations Business functions
  • Digital Integration (40%): follow the Digital Strategy defined by the Digital PMI (Post Merger Integration) Programme
  • gather, challenge and validate the local business requirements for Operations and drive the Business process impact analysis
  • Maintain, challenge and update the local Digital portfolio & Digital integrated roadmap for Operations
  • Being responsible for Operations business continuity, including managing adherence to agreements from the service provider
  • Run activities (40%): being responsible for the Digital Operations service performance of the local site
  • Supply Chain: drive the suppliers activities related to Digital Operations solutions and services, track the suppliers performance
  • Change and adoption (15%): lead the change management / plant adoption and implementation of the Digital solutions being delivered to the Operations at plant level
  • Other duties as assigned (5%)

Requirements:

  • Degree in Information Technology or an equivalent combination of education and experience
  • Minimum 3 years of operational support experience in an IM (Information Management) support environment required or equivalent Digital Project experience (Design / Deployment of Digital Solutions)
  • Technical certification in one of the following: A+, Security+, Network+, Microsoft Certified Solutions Associate, Cisco Certified Network Associate
  • Knowledge in the areas of ITSM, ITAM, ITIL, and KPI reporting
  • Ability to plan, prioritise, organise, schedule, and execute assignments
  • Analytical skills, with strong-problem solving capability
  • Excellent interpersonal, presentation, and communication skills
  • Minimum 5 years experience working with and supporting Service Now and Integrated Tools
  • Proficiency in written and spoken English
  • Domestic and International travels ad-hoc
  • Eligible for employment in the US
  • Onsite attendance: 70-80% required
  • Physical Requirements: Vision, Hearing, Speaking, Equipment Operation, Carrying, Lifting, Pushing / Pulling, Sitting, Squatting / Kneeling, Standing, Travel, Walking
  • Personal Protective Equipment required

Nice to have:

  • Minimum of ITIL foundations with advanced ITIL certifications is a plus
  • 3 years experience working with and Manufacturing, Manufacturing Engineering, Procurement or Supply Chain
  • Experience supporting IM systems within a production or manufacturing environment is a plus
  • Knowledge of IM supplier landscape in North America is a plus
  • An understanding of Airbus IM standards, project, and service methodologies and procedures is a plus
  • Knowledge of SAP ERP, knowledge of Apriso MES
  • Technical certification in one of the following: Microsoft Certified Systems Engineer, Cisco Certified Network Professional, Certified Information Systems Security Professional, Global Industrial Cyber Security Professional
  • Ability to work independently and as a member of the team
  • Knowledge of architecture frameworks and methods
  • Knowledge of SAP or similar ERP applications
  • Basic understanding of general maintenance processes and procedures related to a manufacturing environment preferred
  • An understanding of Airbus or Equivalent company (Complexity / Industrial configuration) IM standards, project, and service methodologies and procedures is a plus
  • Fluency in another language (French, German, and/or Spanish) is desirable
What we offer:
  • Financial Rewards: Competitive pay, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP")
  • Work/Life Balance: Paid time off including personal time, holidays and a paid parental leave program
  • Health & Welfare: Comprehensive insurance coverage including medical, prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages
  • Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path
  • the opportunity to participate in accelerated development programmes
  • both national and international mobility
  • relocation assistance for qualified positions

Additional Information:

Job Posted:
January 31, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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