Digital Operations Product Specialist Job at Airbus (Kinston)

Digital Operations Product Specialist

Airbus Aerosystems Kinston is looking for a Digital Operations Product Specialis...

Location

United States , Kinston

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Degree in Information Technology or an equivalent combination of education and experience
Minimum 3 years of operational support experience in an IM (Information Management) support environment required or equivalent Digital Project experience (Design / Deployment of Digital Solutions)
Technical certification in one of the following: A+, Security+, Network+, Microsoft Certified Solutions Associate, Cisco Certified Network Associate
Knowledge in the areas of ITSM, ITAM, ITIL, and KPI reporting
Ability to plan, prioritise, organise, schedule, and execute assignments
Analytical skills, with strong-problem solving capability
Excellent interpersonal, presentation, and communication skills
Minimum 5 years experience working with and supporting Service Now and Integrated Tools
Proficiency in written and spoken English
Domestic and International travels ad-hoc

Job Responsibility

Operate (get knowledge of Digital Solutions in use and their associated RUN performance) the current Operations Solutions Portfolio (limited to Operations functions)
Prepare (get knowledge on business process and AIRBUS/Kinston Affiliate digital solutions) Digital for Operations solutions readiness
Manage the Digital Operations Integration activities
Ensure the Digital run activities are operated with the expected performance for the Operations Business functions
Digital Integration (40%): follow the Digital Strategy defined by the Digital PMI (Post Merger Integration) Programme
gather, challenge and validate the local business requirements for Operations and drive the Business process impact analysis
Maintain, challenge and update the local Digital portfolio & Digital integrated roadmap for Operations
Being responsible for Operations business continuity, including managing adherence to agreements from the service provider
Run activities (40%): being responsible for the Digital Operations service performance of the local site
Supply Chain: drive the suppliers activities related to Digital Operations solutions and services, track the suppliers performance

What we offer

Financial Rewards: Competitive pay, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP")
Work/Life Balance: Paid time off including personal time, holidays and a paid parental leave program
Health & Welfare: Comprehensive insurance coverage including medical, prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages
Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path
the opportunity to participate in accelerated development programmes
both national and international mobility
relocation assistance for qualified positions

Fulltime

Product Operations Specialist

The Product Operations Specialist will support the development, enhancement, and...

Location

United States , Torrance

Salary:

50.00 - 53.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree required
2–5 years of experience in product management, product operations, business analysis, digital strategy, or related fields
Experience supporting customer-facing digital products, websites, mobile applications, or enterprise platforms
Strong understanding of Agile methodologies and software development lifecycle processes
Experience writing business requirements, user stories, acceptance criteria, and process documentation
Excellent communication, organization, and stakeholder management skills

Job Responsibility

Support the end-to-end delivery of digital product initiatives, enhancements, and production support activities
Gather, document, and maintain business requirements, user stories, acceptance criteria, process flows, and product documentation
Partner with product managers, business stakeholders, UX designers, developers, and QA teams to support product execution
Participate in Agile ceremonies including backlog refinement, sprint planning, demos, retrospectives, and status meetings
Assist with User Acceptance Testing (UAT), including test planning, test script creation, defect tracking, and validation activities
Monitor platform performance and support operational processes, incident management, releases, and vendor updates
Coordinate stakeholder communications, training materials, product launches, and organizational change management activities
Analyze product performance metrics and customer feedback to identify opportunities for continuous improvement
Support roadmap planning, business case development, and reporting efforts
Serve as a subject matter expert on assigned digital products and customer journeys

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Product Operations Specialist, Risk

GoodLeap is a technology company delivering best-in-class financing and software...

Location

United States , Austin

Salary:

25.00 - 28.00 USD / Hour

GoodLeap

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Associate’s or Bachelor’s degree in Business, Finance, or related field preferred
3–5 years of experience in payment operations, transaction monitoring, fraud operations, or risk operations, ideally in fintech or financial services
Hands-on experience reviewing fraud alerts, investigating transaction disputes, performing account verification, and resolving risk and operations cases
Ability to manage a high volume of cases with accuracy and within established service-level timelines
Strong analytical, organizational, and problem-solving skills with sharp attention to detail and risk awareness
Ability to identify inefficiencies and opportunities for automation, and to help define and implement process improvements
Familiarity with fraud-detection platforms and automated decisioning a plus
Effective written and verbal communication skills
ability to coordinate cross-functionally with Compliance, Risk, Product, and Engineering teams, and to communicate directly with borrowers

Job Responsibility

Own the day-to-day resolution of risk and fraud cases for the HELOC product
Review and action risk alerts, monitor transactions, investigate flagged accounts and suspected fraud or account takeover, perform identity verification on failed authentication (magic link) events, and conduct homeowner cashout review
Communicate directly with borrowers to verify activity and resolve issues, and serve as the escalation point for risk events, escalating to Business Credit Risk, Compliance, or Tech as needed
Manage a high volume of cases accurately and within established service-level timelines
Cross-train on and support the broader post-approval operations casework, including HELOC closing and recording issue resolution, account booking, AVM requests, customer dispute investigation and resolution, and vendor coordination
Provide coverage for the operations team as needed and communicate directly with borrowers to drive issue resolution
Support audits, compliance reviews, and internal reporting across risk and operations workflows
Identify areas of efficiency improvement and automation across the risk and operations workflows
Surface where manual processes can be streamlined or automated, help define the requirements for those improvements, and partner with Engineering, Product, and vendors to implement them over time
Help determine which work is ready to automate and which still requires the investigative human layer

Fulltime

New

Product Operations Specialist, Risk

The Product Operations Specialist, Risk is responsible for the day-to-day risk a...

Location

United States , Bentonville

Salary:

25.00 - 27.00 USD / Hour

GoodLeap

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Associate’s or Bachelor’s degree in Business, Finance, or related field preferred
3–5 years of experience in payment operations, transaction monitoring, fraud operations, or risk operations, ideally in fintech or financial services
Hands-on experience reviewing fraud alerts, investigating transaction disputes, performing account verification, and resolving risk and operations cases
Ability to manage a high volume of cases with accuracy and within established service-level timelines
Strong analytical, organizational, and problem-solving skills with sharp attention to detail and risk awareness
Ability to identify inefficiencies and opportunities for automation, and to help define and implement process improvements
Familiarity with fraud-detection platforms and automated decisioning a plus
Effective written and verbal communication skills
ability to coordinate cross-functionally with Compliance, Risk, Product, and Engineering teams, and to communicate directly with borrowers

Job Responsibility

Own the day-to-day resolution of risk and fraud cases for the HELOC product
Review and action risk alerts, monitor transactions, investigate flagged accounts and suspected fraud or account takeover, perform identity verification on failed authentication (magic link) events, and conduct homeowner cashout review
Communicate directly with borrowers to verify activity and resolve issues, and serve as the escalation point for risk events, escalating to Business Credit Risk, Compliance, or Tech as needed
Manage a high volume of cases accurately and within established service-level timelines
Cross-train on and support the broader post-approval operations casework, including HELOC closing and recording issue resolution, account booking, AVM requests, customer dispute investigation and resolution, and vendor coordination
Provide coverage for the operations team as needed and communicate directly with borrowers to drive issue resolution
Support audits, compliance reviews, and internal reporting across risk and operations workflows
Identify areas of efficiency improvement and automation across the risk and operations workflows
Surface where manual processes can be streamlined or automated, help define the requirements for those improvements, and partner with Engineering, Product, and vendors to implement them over time
Help determine which work is ready to automate and which still requires the investigative human layer

Fulltime

Product Operations Specialist

The Product Operations Specialist will support the Product Management team in th...

Location

United States , Miami

Salary:

Not provided

Mowi Poland

Expiration Date

July 27, 2026

Requirements

2–3 years of experience in product operations, product coordination, item setup, packaging coordination, retail operations, or CPG product support roles
Background in consumer packaged goods (CPG), food & beverage, retail, or consumer brands strongly preferred
Experience with retailer item setup and product syndication platforms
Strong organizational and project coordination skills
Ability to manage multiple projects, deadlines, and priorities simultaneously
High attention to detail and accuracy
Excellent written and verbal communication skills
Ability to work cross-functionally across departments and external partners with a collaborative, solutions-oriented mindset
Proficiency in Microsoft Excel, PowerPoint, Outlook, and Teams
Experience with project management tools such as Asana, Monday.com, Wrike, or similar platforms preferred

Job Responsibility

Support execution of new product launches from item setup through commercialization
Coordinate cross-functional timelines and deliverables related to product launches and item readiness
Assist Product Manager with launch documentation, item setup requirements, and retailer onboarding processes
Track product launch milestones and communicate status updates across departments
Support product transition projects, item changes, discontinuations, and line extensions
Manage and maintain retailer item setup platforms and data portals including: Walmart Retail Link / Target Partners Online / 1WorldSync / Syndigo / GS1 systems
Additional retailer portals and syndication platforms
Assist with retailer item submissions, updates, maintenance, and troubleshooting
Ensure product specifications, dimensions, packaging information, imagery, and nutritional data are accurate and up to date
Coordinate setup and syndication of product content for retail and e-commerce channels

Fulltime

Digital Operations Specialist

At IKEA, our vision is to create a better everyday life for the many people. We ...

Location

Australia , Marsden Park

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

General understanding of the end user's need within a Distribution Centre/Warehouse environment
Driven to provide exceptional service to all customers
Equipped with an IT degree or experience working in an IT related field
Demonstrated strong leadership capabilities and effective stakeholder management
Able to work in a fast paced and operational environment
Solutions driven with a continuous improvement mindset
Understanding of the financial impact related to the procurement and lifecycle management of IT assets

Job Responsibility

Manage life cycle of all IT assets including maintaining accurate inventory, budget input, procurement and implementation of new hardware and software assets in a cost-conscious way
Lead and support on-site project implementation/deployment of new digital products and lifecycle refresh of hardware solutions
Secure business continuity by proactively performing preventative maintenance and routine monitoring to identify and avoid potential business interruptions
Initiate and prioritise actions to solve incident and service requests in a timely manner according to business needs, including providing 2nd level hardware and software support for end users, identifying when and how to escalate an issue in the support chain, while adhering to Service Level Agreements, maintaining KPI’s and delivering user satisfaction

What we offer

5 weeks’ Paid Annual Leave
Paid Parental Leave
Family & Community Leave
24/7 access to Employee Assistance Program
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Digital Entertainment membership
Bonus programme (where eligible)

Fulltime

Product Operations Specialist

The Product Operations Specialist is responsible for post-approval HELOC operati...

Location

United States , Roseville

Salary:

25.00 - 28.00 USD / Hour

GoodLeap

Expiration Date

Until further notice

Requirements

5+ years of experience in mortgage operations, HELOC operations, or digital lending
Strong understanding of mortgage closing and recording processes
Experience with remote online notarization (RON)
Experience resolving post-closing defects and booking discrepancies
Experience handling customer disputes, account verification, or fraud-related investigations
Experience working with third-party vendors, including notary and recording providers
Strong analytical, organizational, and problem-solving skills
Comfortable working cross-functionally with product, engineering, compliance, and risk teams in a fast-paced environment
Ability to operate independently and build processes from scratch in a greenfield environment

Job Responsibility

Serve as the escalation point for issues arising during remote online notarization(RON) sessions
Coordinate with borrowers, notaries, and internal stakeholders to cure closing issues and ensure compliance with state-specific execution requirements
Follow up with recording vendors when recordings have not occurred within established service-level timelines and resolve rejected recordings as needed
Identify and track trends in recording issues by jurisdiction
Investigate and resolve issues when booking the account with a servicer
Support audits, compliance reviews, and internal reporting related to closing, funding, and recording workflows
Investigate customer disputes to determine root cause, collaborate with internal teams to identify the appropriate resolution, and respond to the customer
Respond to customer inquiries related to HELOC card accounts, transactions, and servicing
Procure and send out AVM (Automated Valuation Model) upon customer request
Investigate errors that occur when creating new customer accounts with key vendors, identify the root cause, and take action to reach resolution

Fulltime

Associate Product Operations Specialist

SiriusXM is looking for an Associate Product Operations Specialist to play a cri...

Location

United States , New York; Oakland

Salary:

67000.00 - 85000.00 USD / Year

SiriusXM

Expiration Date

Until further notice

Requirements

BS or BA degree
1-3 years in a Program Management, Project Management, Client Services, or Operations role at a digital or mobile media company or related industry
Outstanding written/verbal communication skills with internal & external audiences
Expert organizational skills
Experience in creating tailored communication to different audiences across all levels of the business
Highly skilled in building relationships, coordinating cross functional teams and influencing decision-making
Knowledgeable of market trends & competitive landscape
Experience and proven success managing large scale programs with Sales, Product and/or Engineering teams in a support capacity
Excellent analytical skills
Excellent judgment, great attitude, natural team player

Job Responsibility

Partner on, support, and drive strategic go-to-market initiatives that have significant impact on SiriusXM Media and AdsWizz ad monetization and creator strategies Influence decisions across cross-functional leaders and stakeholders
Support in the organization and guidelines setting for complex programs, partners and business partners and develop realistic program plans, project estimates and KPIs
Drive progress against launch milestones in GTM-driven working groups, manage program plans, program status communication and related documentation
Manage distributed project execution teams with associated programs to ensure successful completion
Communicate expertly and partner with Product, Sales, Ad Operations, Engineering, and other cross functional teams to build consensus and meet projected deadlines
Manage and communicate status on programs from conception through launch, and provide post launch analysis by building strategic communication framework for internal constituents
manage proactive and reactive communications to various internal & external stakeholders
Drive development and rollout of best practices around new ad products/capabilities

What we offer

discretionary short-term and long-term incentives

Fulltime

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Digital Operations Product Specialist

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