Digital Operations Manager - Fraud and Payments Job at Boots (Nottingham)

Digital Trading Operations Manager - Fraud and Payments

Working in the Digital Operations team you'll collaborate with various teams acr...

Location

United Kingdom , Nottingham

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

Experience in leading a team of people, coaching and supporting personal development is essential
Possess excellent verbal and written communication skills, as well as strong numeracy skills with the ability to manage and analyse large datasets
Proficient in the use of Microsoft Office, as well as being technically savvy to use multiple different systems
Problem solving, an inquiring mind, attention to detail, taking a structured approach, with a desire to improve business processes will be some of your core skills
You will require yourself to work and make decisions at pace. You will be working under pressure to tight deadlines. Meanwhile, you will initiate and respond positively to challenging ideas and pressures. This is necessary to meet the needs and demands that the online business requires
You will need to be flexible and required to support out of hours escalations
Knowledge of current Fraud industry trends is preferred but not essential
Experience working with online Payments and knowledge of industry best practices

Job Responsibility

Build and maintain senior partner relationships, working cross functionally across multiple teams and third-party suppliers. Lead the operational delivery agenda for your areas
Manage and responsible for Fraud and Payments online, building and optimising business processes to improve operational efficiencies and output
Manage and lead a team of Assistant Managers and Assistants, providing development opportunities to support growth
Future thinking and forward strategic planning of operational activities, fraud prevention and payment processing. Leading on decision-making
Identify and manage issues and incidents affecting daily trading through to resolution
Provide senior management information, sharing key activities, issues, and trends. The insights are into key areas of the digital journey, from placing orders through to delivery to customers and online returns. We look at ways to continuously improve our customer offer
You will be an escalation for the Operations team, identifying and fixing issues, resolving queries and providing advice
You will be a key member of the Boots.com/Digital Leadership Team. Participating and contributing to the overall growth and success across the Boots.com team, you will be seen as a digital leader. This reputation will extend not just within Boots.com but also the wider company
Management of our audit and controls processes for Fraud and Payments
Support Projects and new programs as the business owner, providing SME knowledge and support during the project and post-delivery

What we offer

Pension membership
Partial paid maternity leave
Discretionary annual bonus
Generous employee discounts
Flexible benefits scheme

Fulltime

AVP - Fraud Operations Sr Analyst

The Fraud Ops Sr Analyst is a senior level positions responsible for contributin...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

4-7 years of relevant experience in fraud risk management, fraud analytics, or digital banking risk within a financial services or regulated environments
Intermediate to senior level experience in a similar position preferred
Strong understanding of digital banking customer journeys and online/mobile fraud typologies
Experience working with commercial digital fraud monitoring platforms or behavioral risk technologies e.g. Threatmetrix, BioCatch etc
Knowledge of Machine learning, behavioral and rule‑based fraud detection approaches
Experience in trend analysis and alerts in early fraud detection
Strong analytical skills with the ability to translate data insights into actionable monitoring recommendations
Effective written and verbal communication skills
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Solve complex fraud prevention and loss control issues with significant cross-departmental and departmental impact
Support fraud detection and monitoring activities across digital access channels, including desktop web, mobile web, and native mobile applications
Monitor and analyze fraud risks associated with digital banking activity, including account takeover, social engineering and scam‑related fraud, suspicious device or session behavior, and unauthorized customer profile or payment‑related changes
Analyze fraud risk across multi‑step digital journeys using behavioral, device, and session‑level indicators rather than isolated transactional events
Develop data‑supported recommendations to improve fraud detection effectiveness and reduce unnecessary customer impact
Conduct post‑implementation analysis to assess strategy performance and control outcomes
Partner with Technology and data teams to support strategy implementation, rule changes, data feed validation, and platform optimization initiatives
Prepare clear and accurate reporting and analytical insights for fraud risk management and governance forums
Highlight material risks, emerging themes, and anomalies through structured analysis and timely escalation
Collaborate with fraud operations, investigations, digital product teams, technology, and data partners to support effective digital fraud risk management

Fulltime

Global Payments Manager

Global Payments Manager will be responsible for the Global Payments Team (11 FTE...

Location

Poland , Szczecin

Salary:

Not provided

Coloplast

Expiration Date

Until further notice

Requirements

Strong finance competencies, experience in Treasury and/or Payments
Solid experience in project management and finance transitions
Natural leadership skills, ability and passion to motivate and manage people
At least 3-5 years’ experience in leading people
Business experience from an international organization working across borders
Strong experience in efficiency implementation (includes digitalization and automation)
Strategic business understanding
Communication and interpersonal skills

Job Responsibility

Lead, manage, and recruit the Global Accounts Payable team, including performance management and capability development
Hold full accountability for global payments, ensuring accuracy, compliance and fraud prevention
Oversee AP group reporting and the financial year-end close of AP books for all supported entities
Represent AP and Payments processes in internal reviews and external audits
Execute global finance strategy, including projects, transitions, and operating model changes
Lead and support the continuous development and optimization of AP and Payment processes, controls, and methodologies
Drive the transformation of Global Accounts Payable into a modern, efficient, and highly automated function
Identify improvement and optimization opportunities within the AP area and across adjacent finance and business functions
Maintain close collaboration with Business Support, Treasury, Group Reporting and Controlling, IT, Global Tax & Compliance and Procurement
Manage relationships with key stakeholders and partners during projects and transformation initiatives

What we offer

No probation period – long-term contract from the start
Flexible working hours, Mon-Fri
International work environment with Scandinavian culture
Opportunity to use and develop foreign languages in daily work
Fantastic work atmosphere full of respect and partnership
Internal trainings
Great company events
Sports card
Private medical care
Restaurant card

Fulltime

Head of Payments & Fraud

We are seeking a Head of Payments & Fraud to own and optimize our global payment...

Location

Salary:

Not provided

gamdom

Expiration Date

Until further notice

Requirements

5+ years’ experience in payments, fintech, or e-commerce (iGaming, crypto, or high-volume online transactions preferred)
Strong understanding of global and local payment systems (cards, e-wallets, APMs, open banking, crypto, etc.)
Experience working directly with PSPs, acquirers, and payment gateway integrations
Solid grasp of user experience and conversion optimization principles related to payment flows
Analytical mindset with the ability to translate data into actionable insights and measurable improvements
Excellent collaboration skills and ability to communicate effectively with technical and non-technical stakeholders

Job Responsibility

Embed robust transaction controls, approval frameworks, and risk safeguards across all payment flows
Lead relationships with banks, payment service providers, stablecoin issuers, OTC desks, and liquidity partners
Optimize on/off-ramping, FX management, and cross-border payment efficiency
Ensure redundancy and resilience across all payment corridors
Oversee treasury operations across digital assets and fiat balances, ensuring optimal capital allocation and liquidity positioning
Implement strategies to minimize slippage, reduce market exposure, and improve conversion efficiency
Monitor asset concentration, counterparty risk, and operational liquidity in real time
Establish best-in-class governance across treasury and payments, including multi-party controls and access management
Ensure embedded compliance standards across KYC, AML, sanctions screening, and financial reporting
Maintain audit-ready processes suitable for institutional counterparties and regulatory oversight

What we offer

Fully remote - work from anywhere in the world
25 days of paid time off
Equipment allowance

Fulltime

Finance Operations Manager

Butler Rose is partnering with a large housing association in the search for a F...

Location

United Kingdom , Greater London

Salary:

Not provided

Butler Rose

Expiration Date

Until further notice

Requirements

Part or fully qualified CCAB accountant (ACA, ACCA, CIPFA, or equivalent)
Proven experience in managing an Accounts Payable function in a large, complex organisation
Must have management experience and be hands on, will be managing 2 direct report (finance Leads) and there are 18 Finance Officer that sit under those 2 reports
Must have exposure to high volume and stakeholder engagement
Demonstrated success in leading teams within a customer service-focused finance environment
Advanced IT and systems skills, including proficiency in Microsoft Office and ERP systems
Strong interpersonal and communication skills, with the ability to engage and influence at all levels
Analytical capability to interpret complex data and recommend effective solutions to senior management

Job Responsibility

Lead, manage, and develop the Accounts Payable team, ensuring accurate, timely, and efficient end-to-end payment processes across the full accounts payable lifecycle
Build strong, collaborative relationships with internal and external stakeholders, resolving complex payment issues swiftly and professionally while supporting high-quality monthly reporting and continuous process improvements
Maintain strong financial governance and internal controls, ensuring compliance with NHG policies, statutory regulations, accounting standards, health and safety requirements, and safeguards against fraud and error
Streamline, modernise, and innovate accounts payable operations through automation, enhanced workflows, new system implementations, and digital transformation initiatives
Deliver accurate and insightful KPIs, reporting, and analysis to inform senior management and support organisational decision-making
Provide senior-level financial advice and guidance while managing, appraising, and developing staff to achieve high performance and professional growth

Fulltime

Senior Payments Strategy Manager

Roku is seeking a Senior Payments Strategy Manager to own the strategy, roadmap,...

Location

United States , San Jose

Salary:

176163.00 - 250700.00 USD / Year

Roku

Expiration Date

Until further notice

Requirements

10+ years of experience in Product Management focused on payments, billing, or subscription commerce at scale
Deep knowledge of payment gateways, processors, tokenization, digital wallets, recurring billing, and fraud and risk controls
Understanding of payment orchestration concepts including intelligent routing, processor performance analysis, and modern API-driven architectures
Experience managing global payment systems across multiple currencies and regulatory environments
Strong analytical skills including A/B testing, KPI development, and funnel optimization
Proven ability to influence and align cross-functional stakeholders, with strong executive communication skills
Bachelor's degree in Business, Computer Science, Engineering, Finance, or a related field
Expertise in passive churn reduction and subscription lifecycle optimization
Familiarity with payment economics, including interchange optimization and cost management
Experience with diverse commerce surfaces such as marketplaces, hardware, advertising, or payouts

Job Responsibility

Leading the full product lifecycle of the Payments Platform, from strategy and roadmap development to execution and launch
Driving optimization initiatives across authorization strategy, intelligent routing, retry and dunning programs, tokenization, and account updater capabilities
Managing external payment partner relationships end-to-end, including commercial negotiations, technical integrations, and ongoing performance reviews
Supporting global expansion by enabling new payment methods, entering international markets, and addressing regulatory requirements
Partnering with Data Science to build experimentation frameworks, define KPIs, and run A/B tests that inform platform decisions
Ensuring platform resiliency, financial integrity, and operational excellence across the payments ecosystem
Presenting roadmap priorities, strategic tradeoffs, and business outcomes to senior leadership
Identifying opportunities to reduce payment failures, lower Payments cost of goods sold, and improve first-payment success rates

What we offer

health insurance
equity awards
life insurance
disability benefits
parental leave
wellness benefits
paid time off
medical
dental
vision

Fulltime

Manager, Ecommerce Operations

We are seeking an experienced Manager, Ecommerce Operations, for a project based...

Location

United States

Salary:

Not provided

Tech Holding

Expiration Date

Until further notice

Requirements

6–8+ years of experience in ecommerce operations, digital operations, or ecommerce project management
Experience supporting Shopify Plus operations and ecommerce system integrations
Strong understanding of fulfillment operations, 3PL workflows, and omnichannel ecommerce concepts
Ability to manage complex cross-functional projects end-to-end
Strong analytical mindset with forecasting and operational planning experience
Exceptional documentation, process mapping, and communication skills
High level of professionalism, organization, and operational ownership
Ability to work effectively in fast-paced and evolving environments

Job Responsibility

Own daily ecommerce operational KPIs including order flow, returns, cancellations, and fulfillment quality
Identify root causes of operational issues and propose process improvements and strategic solutions
Maintain and improve SOPs across ecommerce networks including internal ecommerce channels, private sale operations, fulfillment workflows, customer service processes, fraud and payment workflows, and system operations
Monitor top-level 3PL and SLA performance and collaborate with warehouse partners to improve operational efficiency
Partner with Retail teams to forecast and procure ecommerce packaging needs based on sales volume and campaign planning
Drive cross-functional ecommerce initiatives, ensuring timelines, documentation, follow-ups, and execution remain on track
Coordinate across IT, Logistics, Retail, Marketing, Creative, and Finance teams for ecommerce-impacting projects
Manage Jira boards, issue tracking, sprint documentation, and communication between ecommerce, IT, and third-party vendors
Support creation of tech stack roadmaps and operational documentation
Maintain working knowledge of platforms including Shopify Plus, Narvar, Global-e, NoFraud, Teamwork Commerce, ShipStation, Celigo, Klaviyo, Nosto, Gorgias, and related ecommerce systems

Managing Consultant - Digital Trust and Cyber Security

We are seeking a highly accomplished Managing Consultant to join our Digital Tru...

Location

United Kingdom , London

Salary:

Not provided

PA Consulting

Expiration Date

Until further notice

Requirements

Extensive experience in cyber security, some of which in a leadership role, ideally gained within a consulting organisation or a consulting style role
Proven track record of leading large-scale cyber security projects and engagements
Deep understanding of cyber security principles, technologies, and best practices
Strong business acumen with the ability to align cyber security strategies with organizational goals
Excellent client management skills, with a demonstrated ability to build and maintain executive-level relationships
Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders
Proven leadership and team management skills, with a commitment to fostering a positive and inclusive work environment

Job Responsibility

Shape and lead the firm’s Digital Trust & Cyber Security strategy, ensuring alignment with financial services sector needs
Provide expert guidance on specialist areas such as identity & access management (IAM), zero-trust architectures, cloud security, and data privacy frameworks, payment systems, fraud detection, digital banking security, and third-party/vendor risk management
Advise financial institutions on regulatory compliance (e.g., FCA/PRA, relevant regulations, ISO 27001, NIST, CSF, Data Privacy regulation)
Act as a thought leader, contributing to industry forums, white papers, and public discussions on digital security, cyber risks, and operational resilience
Leverage an extensive C-suite network to drive business development and build long-term client relationships
Identify and secure new business opportunities, positioning the firm as a trusted advisor in digital trust, cyber security, and resilience consulting
Develop and execute go-to-market strategies, ensuring revenue growth and client retention in the financial sector
Lead high-profile client engagements, from origination to execution, ensuring measurable impact and business outcomes
Advise clients in areas such as identity & access management (IAM), zero-trust architectures, cloud security, data privacy frameworks, fraud detection, digital banking security, and third-party/vendor risk management
Support financial institutions in achieving compliance with evolving regulations, enhancing operational resilience and cyber incident response capabilities

What we offer

Health and lifestyle perks accompanying private healthcare for you and your family
25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
Generous company pension scheme
Opportunity to get involved with community and charity-based initiatives
Annual performance-based bonus
PA share ownership
Tax efficient benefits (cycle to work, give as you earn)

Fulltime

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Digital Operations Manager - Fraud and Payments

Job Responsibility

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