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Digital Operations Excellence Expert

Portugal, Lisboa · Job Posted January 21, 2026
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Job Description

At Vantage Towers, we’re on a mission to power Europe’s sustainable digital transformation. As a leading tower company, we’re ushering in an era of technology-driven advances to help connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability and quality of our tower network with the agility, optimism and energy of a start-up. As a young TowerCo, we have already achieved strong results with a continued focus on accelerating growth and a special emphasis put on sustainability. As part of our team, you’ll work in a dynamic and multicultural environment that embraces open communication, collaboration and teamwork.

Job Responsibility

  • Operational Excellence & Process Optimization: identify inefficiencies and implement process improvements
  • develop and maintain a continuous improvement framework
  • apply Lean, Six Sigma, and automation methodologies
  • design and execute process re-engineering initiatives
  • define and maintain KPIs, dashboards, and operational reports
  • Digital Transformation & Automation: drive the adoption of AI, ML, RPA, and digital tools
  • identify automation opportunities
  • collaborate with IT and business teams to deploy and integrate digital solutions
  • oversee chatbot, workflow, and intelligent process automation initiatives
  • Data-Driven Decision Making & Analytics: design and implement data analytics strategies
  • use BI tools (Power BI, Qlik Sense, Apache Superset) to extract insights
  • ensure data governance, integrity, and visualization
  • promote a data-centric culture
  • Stakeholder Collaboration & Change Management: engage with internal and external stakeholders
  • support the adoption of new technologies
  • lead training and capability-building programs
  • act as a bridge between business, IT, and operations teams

Requirements

  • 7+ years of experience in operations excellence, digital transformation, or process improvement in telecom, IT, or infrastructure
  • Proven expertise in business process re-engineering, analytics, and digital transformation
  • Strong background in automation, AI/ML, and continuous improvement methodologies (Lean, Six Sigma, Agile)
  • Experience with BI tools and performance reporting
  • Excellent stakeholder management, change leadership, and communication skills
  • Bachelor’s or Master’s degree in Telecommunications Engineering, Computer Engineering, or a related field
  • Fluency in English (C1 level according to CEFR)

What we offer

  • Meal Allowance: Delivered on Pluxee card - €10.20/day
  • Pension Plan
  • Full Health Insurance: For employees and co-payment for family members
  • Life Insurance
  • 7 extra vacation days: 4 flexible, plus 3 fixed — 1 on Carnival, 1 on Christmas, and half a day on Easter and New Year's
  • Parking Slot

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