Digital Operations and Production Transformation Lead Job at Cella (Cambridge)

Director, Digital Enablement Operations & Back Office

As the Digital Enabler for Innovation and Operations, you will be a pivotal tran...

Location

United States , Carmel

Salary:

130000.00 - 197000.00 USD / Year

Belden, Inc

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Engineering, Computer Science, Business, or a related discipline
Proven track record of leading digital transformation initiatives in either a product innovation/R&D or a manufacturing/supply chain environment
Business-Anchored Thinker: Ability to connect digital initiatives to measurable improvements in both innovation (e.g., faster time-to-market, higher innovation ROI) and operations (e.g., efficiency, cost, quality, resilience)
Deep Process Empathy: Demonstrates a strong understanding of the challenges and opportunities within both R&D/engineering and shop floor/supply chain environments
Data-Driven Storyteller: Translates complex analytics and AI insights into actionable recommendations for both technical and non-technical stakeholders
Adoption Champion: Focuses relentlessly on user enablement, habit-building, and continuous improvement to ensure technology is not just launched, but deeply embedded in daily workflows
Collaborative Influencer: Exceptional ability to build strong, cross-functional relationships to drive alignment and accelerate innovation and operational outcomes
Experience with core enterprise platforms such as PLM (Product Lifecycle Management), MES (Manufacturing Execution Systems), IoT, and advanced analytics tools

Job Responsibility

Develop and Execute a Unified Digital Strategy: Design and implement a holistic digital and multi-year roadmap for both innovation and operations, ensuring tight alignment with overarching business and technology objectives
Drive End-to-End Process Digitalization: Lead the digitalization of critical workflows across the value chain, including R&D, product requirements management, simulation, production scheduling, inventory management, and supplier collaboration
Own and Advance Key Digital Platforms: Own the backlog, delivery, and continuous improvement of key innovation and operational platforms (e.g., PLM, MES, IoT, Analytics, CRA Platform), ensuring they meet the evolving needs of the business
Deliver Advanced Analytics and AI-Driven Insights: Partner with data teams to deliver actionable insights for both R&D (e.g., portfolio analysis, predictive project risk) and Operations (e.g., demand forecasting, predictive maintenance, supply chain risk analysis)
Champion Enterprise-Wide Digital Adoption: Act as the primary champion for the adoption of digital tools and platforms across R&D, product, manufacturing, and supply chain teams, ensuring high user-engagement and measurable impact on key business metrics
Lead Comprehensive Change Management: Drive change management, training, and upskilling initiatives for all associated teams to maximize digital adoption, build user self-sufficiency, and realize the full value of technology investments
Foster Cross-Functional Collaboration: Partner with leaders in Data Strategy, AI, Product Management, Engineering, Manufacturing, and Supply Chain to enable seamless digital collaboration and knowledge sharing across the entire product and operational lifecycle
Govern and Measure Performance: Jointly own innovation and operational KPIs and digital adoption metrics with business leaders, ensuring that digital initiatives deliver tangible results against business goals

What we offer

health/dental/vision
long term/short term disability
life insurance
HSA/FSA
matching retirement plans
paid vacation
parental leave
employee stock purchase plan
paid leave for volunteer work in your community
training opportunities

Fulltime

Svp - Asia Client Tax Operations Lead

We are seeking a highly motivated and forward-thinking Senior manager to lead ou...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

A good track record of experience in tax operations, indirect tax compliance, or regulatory reporting in financial services
Deep knowledge of APAC VAT/GST frameworks and strong familiarity with global regulations such as EU ViDA, SAF-T, and e-invoicing standard (e.g, Peppol, SDI)
Proven track record of managing cross border teams and working with global tax, legal, finance and technology partners
Hands on experience with tax audits, remediation programs and process risk management
Knowledge about the Double Tax Treaty Agreements, International Taxation, Custody Operations, Relief at source and reclaim
Knowledge of US Tax reporting FATCA, US1099 and CRS regulation is a plus
Senior to advanced level experience in a related role with appropriate experience in people management preferred
Strong multi-tasking, organizational and time management skills with experience in continuously following up with various stakeholders and execution teams
Ability to take initiative, self-motivate and consistently demonstrate a results-driven mindset
Strong analytical skills with the ability to conduct detailed analyses of complex tax processes

Job Responsibility

Lead and oversee tax operations for APAC and NAM clusters, ensuring timely and compliant delivery of indirect tax (GST/VAT) reporting and related processes
Govern tax operations services provided by shared service centers (CSC), ensuring consistent standards, service quality and strong control frameworks
Represent the region in global tax governance forums, driving alignment with enterprise tax strategies
Partner with local corporate tax & finance teams to monitor, interpret and operationalize changes in VAT/GST legislations
Engage with local tax authorities, manage operational audits, and oversee regulatory submission and inquires
Identify, assess, and mitigate operational and tax risks through proactive controls, timely escalations and remediation efforts
Collaborate with cross functional stakeholders (Finance, product, tech, legal) to drive digital tax transformation and enhance process efficiency
Lead, coach and develop a high performing regional team with a strong service mindset and accountability
Support additional regulatory tax reporting such as U.S. Qualified Intermediary, FATCA, and Automatic Exchange of Information (CRS Reporting)
Develop business requirements for system-related enhancements and manage the end-to-end implementation of new or amended taxes

Fulltime

Banking Transformation Lead

We are looking for an experienced and visionary Banking Transformation Lead to d...

Location

Sweden , Stockholm

Salary:

Not provided

EnglishJobs.se

Expiration Date

Until further notice

Requirements

Proven experience leading transformation initiatives in the banking or financial services sector
Strong understanding of banking operations, digital banking, and financial products
Expertise in change management, project management methodologies, and process improvement frameworks
Excellent leadership, stakeholder management, and negotiation skills
Strong analytical, problem-solving, and decision-making abilities
Proficiency in project management tools and data analysis software
Ability to work effectively in a fast-paced, evolving environment
Fluency in English
Swedish language skills are an advantage

Job Responsibility

Develop and execute transformation strategies to enhance banking operations, products, and services
Lead the planning, delivery, and monitoring of large-scale change programs across multiple business units
Collaborate with executives, product owners, and technology teams to define transformation roadmaps and priorities
Identify and implement process improvements to increase efficiency, reduce costs, and enhance customer experience
Manage project risks, budgets, timelines, and resource allocation to ensure successful delivery
Oversee regulatory compliance, ensuring all initiatives meet banking standards and legal requirements
Promote a culture of innovation, agility, and continuous improvement within the organization
Track and report on key transformation metrics, providing insights and recommendations to senior leadership
Facilitate workshops, training, and change management activities to ensure smooth adoption of new processes and systems

What we offer

Opportunity to shape the future of banking through transformative projects
A collaborative and forward-thinking work environment
Career growth and professional development opportunities
Competitive salary and benefits package

Fulltime

Digital Transformation Smart Factory Intern

This role is for a Digital Transformation Smart Factory Intern at Hewlett Packar...

Location

Singapore , Singapore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Final year students pursuing a Bachelor's degree or higher in Digital Transformation, Engineering, Business, Mathematics/Statistics, or a related field
Understanding of supply chain ERP/MES/planning systems
Familiarity with Industry 4.0 and Smart Factory concepts, including the application of IoT and Robotics for manufacturing automation
Basic proficiency in analyzing operational data (e.g., using SQL, Power BI, or similar data visualization tools) to measure the effectiveness of PoCs (e.g., measuring OEE or cycle time improvements)
Comprehensive knowledge of industry-standard integration technologies and protocols, such as EDIs and APIs
Critical thinking and analytical skills
Expertise in requirement analysis, product and platform prototyping, and a strong understanding of Agile product development methodologies and tools
Proficiency in managing dynamic, evolving project requirements with a strong focus on task prioritization and management
Experience in challenging existing processes constructively and driving continuous improvement for enhanced outcomes
Good written and verbal communication skills with the ability to articulate ideas

Job Responsibility

Independently identifies and resolves both common and complex challenges, leading sophisticated Manufacturing Robotic Automation projects or key modules of large-scale programs within operations, supply chain management, and logistics domains
Collaborate with business functions to identify pain points and recommend effective solutions that address the organisation’s specific challenges
Designs, drives, and implements programs to elevate the overall maturity and effectiveness of manufacturing landscapes, ensuring alignment with industry best practices and future-readiness
Drive or Support end-to-end project management activities — from ideation, planning, and stakeholder alignment to execution, monitoring, and implementation
Gain hands-on experience across the full project lifecycle including initiation, scheduling, risk management, and post-implementation review
The intern is expected to assist in developing detailed project charters, ROI analysis, and presentation materials necessary to transition a PoC into a fully funded project
Takes ownership of decision-making processes within projects, contributing innovative digital solutions and strategic insights to management teams
The ability to research and evaluate emerging technologies relevant to manufacturing (beyond just robotics) to inform the digital roadmap

What we offer

Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
Personal & professional development programs
Unconditional inclusion
Flexibility to manage work and personal needs

Fulltime

Product Control Lead Analyst

The Product Control Lead Analyst participates is a senior level position respons...

Location

Hungary , Budapest

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8+ years relevant experience ideally in Product Control, Wholesale Lending, Traditional Credit Products, minimum 6 years in Finance
Fluent language knowledge in English
Loan accounting, Transformation or Business Analyst experience is a plus
Strong data analysis and planning skills to support fast decision making
Artificial Intelligence or Digital Tools knowledge or experience (KNIME) is a plus
Strong collaboration skills as this person will need to work very closely with the respective business partners, respective Finance teams, Technology and Operations
A high caliber individual with strong communication and presentation skills, both written and oral
Self-starter who proactively seeks to improve existing controls and streamline processes both from a tactical short-term viewpoint, and from a strategic long-term perspective
Strong control mindset and understands key controls environment and governance needs
Strong innovation mind-set and the ability to deliver meaningful change

Job Responsibility

Focus on the migration of the Loans Product Processor from Flexcube to the strategic Loans product processor (LoanIQ)
Become a Subject Matter Expert (SME) in Loan Accounting
Analyze business needs and collaborate with the Tech, Ops and various Finance teams to define Controllers requirements for LoanIQ functionality and migration
Perform User Acceptance Testing (UAT) and present summarized results to Seniors
Validate results of manual and automated migrations from Flexcube to Loan IQ and Treasury Financing systems
Support additional strategic Transformation initiatives as required
Ensure processes and controls implemented for line Controllers provide strong controls to guarantee the integrity of books and records
Provide feedback on progress and escalate issues to Banking Controllers senior management in a timely manner
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup

What we offer

Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work-life balance
Career progression opportunities across geographies and business lines

Fulltime

Director, Global Customer Care

Circle K seeks an experienced and visionary Director of Global Customer Care to ...

Location

United States of America , Tempe

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
MBA or relevant advanced degree preferred
10+ years of progressive leadership experience preferred, in global customer experience, service operations, product management
transformation, digital strategy, or related fields—ideally in high-growth, customer-centric organizations, including a minimum of seven years of management responsibility
Proven ability to design and lead enterprise-scale transformation agendas, integrating automation, AI, and advanced technologies (e.g., Salesforce, Genesys) to modernize the customer journey and elevate service delivery
Proven success leading large-scale, global customer care operations, including management of BPOs, contact center teams, and multi-channel service delivery models
Demonstrated success in growing, developing, and retaining high-performing teams while fostering a culture of trust, inclusion, and engagement
Exceptional storyteller with strong executive presence and communication skills
Track record of delivering measurable improvements in NPS, CSAT, FCR, AHT, and cost-to-serve while simultaneously elevating customer satisfaction and agent performance
Deep curiosity and understanding of customer behavior, digital trends, and service design principles

Job Responsibility

Architect and execute a bold, multi-year roadmap that redefines customer service as a strategic asset
Integrate Customer Care into the enterprise value chain, supporting loyalty, retention, brand differentiation, and digital engagement
Influence and align executive stakeholders across Operations, Technology, Marketing, Digital, and Product to embed customer strategies into core business initiatives
Serve as the Voice of the Customer (VOC) at the leadership table, integrating customer insights into company-wide decisions
Drive North America operational excellence, optimizing KPIs like NPS, CSAT, AHT, SLA, and cost-to-serve across BPO and internal teams
Cultivate a winning partnership with BPO vendors, holding them accountable to commercial terms, service-level agreements, and performance commitments while driving operational efficiency, productivity gains, and continuous improvement
Lead and inspire a high-performance global team, fostering a culture of accountability, agility, and innovation across onshore and offshore teams
Lead strategic portfolio and investment planning, prioritizing initiatives and demonstrating ROI and customer value
Establish global governance and standardization, creating playbooks and frameworks to harmonize execution across markets and functions
Deploy and maximize next-gen customer care technologies, including Salesforce Service Cloud, Genesys, AI chat, and automation to boost self-service, deflection, and personalization

What we offer

Competitive Group Benefits Program: Complete benefits packages (medical, dental, vision etc)
401 K: Plan for your future and retire with peace of mind with our 401 K plan, helping you build a secure financial future
Stock Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Circle K
Paid Time Off: Recharge and rejuvenate with paid time off
Employee Discounts: Enjoy our People Perks which allows for great discounts on food and fuel, making it even easier to fuel up and stock up on your favorite goodies
Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication
Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential
Winning Culture: Fortune 500 company and a 3-time Gallup Exceptional Workplace Award Winner

Fulltime

Technology Adoption Lead

The Technology Adoption Lead drives strategic adoption of critical technologies ...

Location

United States , San Jose

Salary:

163200.00 - 204000.00 USD / Year

Archer Aviation

Expiration Date

Until further notice

Requirements

7–12+ years in technology adoption, digital transformation, product enablement, or change leadership
Experience driving organization-wide technology rollouts
Strong strategic thinking and operational awareness
Familiarity with change-management methodologies (e.g., Prosci, ADKAR)
Excellent communication and cross-functional leadership skills
Experience building or scaling a training or enablement function
Demonstrated ability to distill complex concepts into compelling job aids
Innate ability to empathize/anticipate end user needs and an eye for detail

Job Responsibility

Develop and execute enterprise-wide technology adoption strategies
Create repeatable frameworks and best practices for successful tech rollouts
Partner with IT, engineering, product, and operations to align on readiness and change impact
Lead planning and readiness for major releases and new tool introductions
Ensure deployments are organized, communicated, and sequenced effectively
Provide input to the solutioning team for user experience / adoption needs based on lessons learnt
Drive continuous improvement through post-release assessments
Establish a scalable training capability for core tools and workflows
Build role-based learning paths, self-service resources, and update cycles
Ensure training evolves alongside product and process changes

Fulltime

Product Lead

We are seeking a seasoned professional to lead cross-functional teams and delive...

Location

India , Ahmedabad

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Proven experience in leading digital transformation and product management in complex, cross-functional environments
Strong expertise in Agile and Lean methodologies, with experience managing projects for customer operations
Excellent analytical, problem-solving, and interpersonal skills, with the ability to influence senior leadership
10+ years supporting business and technology transformations, and 5+ years in process/solution development or product management
Knowledge of functional and solution architecture, and experience with technologies such as AI and ML
Certifications such as CSPO, CSM, Prince2, Lean BB, SAFe Agilist, SAFe LPM, Blackbelt, Greenbelt are highly desirable
Proficiency in data-driven decision-making and translating strategic objectives into actionable product roadmaps

Job Responsibility

Lead and develop teams of Product Owners and Digital Lean professionals to deliver transformation roadmaps
Manage the full product lifecycle, including value identification, business case development, benefit realisation, deployment, and continuous improvement
Own prioritisation of product backlog and ensure delivery cadence aligns with strategic objectives
Collaborate with senior stakeholders across IO, Local Markets, Operations, IT, Finance, and HR to ensure seamless execution
Drive solution deployment and adoption across markets, ensuring compliance with regulatory and security standards
Lead governance, risk management, and performance sustainability, including benefit case analysis and dependency validation
Champion continuous improvement initiatives and digital strategy delivery, leveraging data-driven insights for operational transformation

What we offer

Opportunity to lead large-scale digital transformation initiatives across global markets
Exposure to cutting-edge technologies and methodologies such as AI, ML, Agile, and Lean
Work in a collaborative, inclusive environment with senior stakeholders and global teams
Drive strategic impact and innovation within one of the world’s leading telecom organisations

Digital Operations and Production Transformation Lead

Cella

Location:
United States , Cambridge

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 20, 2026

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