Digital Onboarding & Implementation Specialist Job at Office Angels (Leatherhead)

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Senior DevOps Specialist - Digital Health

As a Senior DevOps Specialist - Digital Health at Takeda, you will support the d...

Location

Slovakia , Bratislava

Salary:

47400.00 - 65120.00 EUR / Year

BioLife Plasma Services

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, engineering, or a related field, or equivalent hands-on experience
4+ years’ experience in DevOps, cloud engineering, or systems engineering roles
Experience configuring and automating build and deployment processes for Android and/or iOS applications, including distributing apps through Google Play or Apple App Store using CI tools
Familiarity with Infrastructure as Code (Terraform, Ansible, or comparable)
Practical experience with containerization (Docker) and basic Kubernetes orchestration
Experience setting up or supporting CI/CD pipelines (e.g., GitHub Actions, Jenkins, or similar)
Scripting experience (BASH, PowerShell, or Python)
Good communication and collaborative skills.

Job Responsibility

Support the development, automation, and maintenance of CI/CD pipelines for cloud and mobile applications
Assist in configuring build and release workflows for Android and iOS applications, including integration with Google Play and Apple App Store
Help implement Infrastructure as Code for cloud resources (with Terraform, Ansible, or similar tools)
Participate in deploying and supporting public cloud infrastructure (AWS, Azure, or GCP)
Work with team members to maintain container orchestration platforms (e.g., Kubernetes/EKS/AKS) and related DevOps tools
Help expand and support the Takeda Internal Developer Portal and self-service tooling
Participate integrating security and compliance requirements into build and deployment processes
Support auditing, monitoring, and documentation of DevOps workflows to meet quality and regulatory needs
Collaborate with software engineers, QA, and cybersecurity teams to address challenges and improve platform reliability
Contribute to platform documentation, knowledge sharing, and team onboarding

What we offer

Cafeteria
Medical - High standard medical care
Bridge days
Summer Hours
Multisport Card

Fulltime

New

Specialist, Implementation

Mastercard powers economies and empowers people in 200+ countries and territorie...

Location

Singapore , Singapore

Salary:

Not provided

Mastercard

Expiration Date

June 30, 2026

Requirements

Experience in supporting strategic initiatives, account management, technical implementation and testing across all of MCI's product and service offerings
Experience in partnering with stakeholders to support enterprise-wide product portfolio, leveraging key insights from previous projects across multiple accounts
Experience identifying future project needs and finding impactful areas for improvement while maintaining a safe balance of risks and opportunities
Extensive expertise in credit and debit card operations with emphasis on authorizations, clearing, settlement and fraud
proven track record for outstanding troubleshooting and customer service skills
Resource will do Hybrid work as project manager and Implementation engineer responsible to support customer on their onboarding and testing for C2P projects as priority and later support other Digital products
Written and Oral proficiency in both English and Chinese language is required for this role.

Job Responsibility

Responsible for all aspects of customer implementation engagements, including consultancy, training, project management, testing, and customized production configurations for existing and new customers
Accountable for integrating new products into the global implementation framework
Partners with GP&S, sales team, Customer Delivery and O&T to customize specific implementation plans while providing technical and product expertise to customers pre and post launch
Takes the lead as the primary interface between the customer and MasterCard during technical implementations where project complexity is tailored to meet unique customer needs
Collaborates cross-functionally with business partners (e.g., Technology Account Management, Customer Delivery, Customer Account Managers) to drive mission of services, spearhead processes and create product improvements
Sets strategic direction in accordance with overall IT strategy and established goals and metrics
Leads and oversees compliance activities to ensure conformity with standard implementation metrics and SLA's
Oversees the management of function resources, approving budgets and staffing for the most complex, costly, or high-risk projects
Formally supervises and coaches several groups/teams, or other Leaders/ Consultants and influences how the functions are structured
Helps identify, coach and groom top talent

Fulltime

!

Customer Onboarding Specialist

Fullpath is an AI-first tech company in the automotive space with hubs across th...

Location

United States

Salary:

70000.00 - 95000.00 USD / Year

Fullpath

Expiration Date

Until further notice

Requirements

1+ year experience in implementation, onboarding, or other customer-facing role at a SaaS start-up company
1+ year experience in digital advertising, Google & Facebook preferred
Experience working within the automotive finance and insurance (F&I) domain, with a strong understanding of dealership F&I processes and terminology (preferred)
Proven basic troubleshooting abilities
Independent problem-solving skills and adaptivity to change
Excellent verbal and written communication skills
Strong work ethic and high energy levels
Ability to multitask and collaborate with different departments
Impeccable attention to detail
Cares for speed and quality of delivery

Job Responsibility

Owning the customer experience from the point of sales throughout their onboarding process with a strong understanding of automotive finance and insurance (F&I) workflows and terminology
Mapping out the customers’ requirements & needs to ensure a smooth onboarding and implementation
Implementing proactive communication flows with the customers to align expectations regarding onboarding and value delivery timelines
Collaborating proactively with other departments involved in the onboarding process by providing clear account setup requirements and deadlines
Identifying any process issues and/or new process building needs that arise from the evolution of our products and problem-solve by building out processes that can scale
Educating customers on features, capabilities, and best practices to simplify adoption and align expectations
Being the main point of contact to customers throughout onboarding and implementation (via video calls, calls, emails and chat)
Handling the successful and smooth transfer of your customers to their dedicated customer success manager after onboarding completion
Measuring and reporting upon the onboarding experience

What we offer

Competitive compensation & comprehensive benefits
Medical
Dental
Vision
Disability
Life/AD&D
EAP
15 vacation days per year to start
80 hours of sick leave
12 paid holidays

Fulltime

Compliance & Property Onboarding Specialist

As our Compliance & Property Onboarding Specialist, you’ll play a critical role ...

Location

United States

Salary:

23.00 - 25.00 USD / Hour

Villatel

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business, Hospitality, Accounting, or a related field preferred
3–5+ years of experience in compliance, licensing, tax administration, property management, or short-term rental operations
Strong understanding of multi-jurisdictional compliance and regulatory environments
Knowledge of sales and lodging tax processes and coordination with accounting teams
Experience managing onboarding workflows and detailed documentation
Proficiency with PMS systems, accounting software (NetSuite a plus), and Microsoft Excel
Exceptional organizational skills with a sharp eye for detail
Strong communication skills and confidence working with internal teams, owners, and agencies
A proactive, solutions-oriented mindset with a passion for process improvement

Job Responsibility

Own the end-to-end onboarding process for new properties, ensuring timely and complete setup
Drive properties to go-live within defined onboarding timelines
Track onboarding progress and proactively follow up on outstanding items
Ensure all required documentation is collected, reviewed, and approved
Manage and maintain all required state, county, and local licenses for short-term rental operations
Ensure 100% license coverage across all active properties with zero lapses
Maintain a renewal calendar and proactively manage upcoming expirations
Stay current on local ordinances and regulatory changes across all jurisdictions
Serve as the primary point of contact for compliance-related inquiries, audits, and inspections
Identify and escalate compliance risks to leadership and implement controls to mitigate exposure

Fulltime

Implementation Specialist

We are looking for an Implementation Specialist to focus on EverHealth solutions...

Location

United States

Salary:

50000.00 - 70000.00 USD / Year

EverCommerce

Expiration Date

Until further notice

Requirements

An Associate’s or Bachelor's degree in Business Administration, Healthcare Administration, Project Management, Nursing or similar field
Minimum 2 years of experience working in Healthcare Tech, namely in an onboarding/implementation or customer success role
Strong bedside-like manner: can patiently support others through a first-time experience
Excellent verbal and written communication skills
Strong problem-solving skills
Impeccable time management skills

Job Responsibility

Host webinar training sessions joined by multiple customer stakeholders, providing consultancy to both new and existing customers
Serve as your customer’s main point of contact for a 60-90-day period
Manage the overall onboarding project to ensure on-time delivery- including coordinating with our engineers for data migration needs, scheduling consulting sessions, facilitating partner integration engagements, and more
Respond promptly to inbound phone calls and emails
Identify and escalate priority issues
Manage multiple customer projects simultaneously
Support learning content creation to support our ongoing digital learning initiative
Be willing to travel up to 15% to support in-person customer engagements
Become a product specialist to others within the organization- this means not only being the customer’s trusted advisor on best product practices but also being your peers’ trusted advisor on the product as well
Be a solution provider!: We deliver dynamic software to a dynamic customer base. Every customer has unique needs that we need to solve for, which regularly requires a high degree of creativity to string together solutions that meet our customers’ needs

What we offer

Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Robust health and wellness benefits, including an annual wellness stipend
401k or RRSP with company match
Annual wellness stipend
Flexible and generous paid time off
Employee Stock Purchase Program

Fulltime

Technical Implementation Specialist

We are seeking a highly motivated and detail-oriented Technical Implementation S...

Location

United States , Colorado

Salary:

58477.00 - 97461.00 USD / Year

EdTech Jobs

Expiration Date

Until further notice

Requirements

3+ Years of experience in implementation, technical support, customer onboarding (or a combination of those), or equivalent experience. Preferably in the EdTech or SaaS space
Strong JavaScript (Node.js) skills for HubSpot custom-coded actions
Experience integrating REST APIs (authentication, error handling, data transformation)
Hands-on with HubSpot Operations Hub: custom code actions, programmable workflows, and data sync
Deep understanding of HubSpot’s data model, API limits, and workflow architecture
SQL for reporting, data validation, and troubleshooting
Git for version control and collaborative development
Exceptional interpersonal skills with a proven ability to be patient, empathetic, and effective in 1:1 customer-facing situations.
Experience with data analysis and critical thinking, with the ability to use technical insights to identify adoption and expansion opportunities.
Strong ability to multitask under minimal supervision, especially during high-volume seasonal peaks (Back to School).

Job Responsibility

Partner with customer success to co-design and build the end-to-end digital journey—from the moment a sale closes through every renewal cycle.
Receive new customer handoffs and manage 'one-to-many' implementation motions, such as group setup webinars and automated email drip campaigns in partnership with the growth marketing team and education teams
Partner with teams to Co-Architect in-app guides and self-service configuration tools that empower customers to manage their own setup and account maintenance throughout their lifecycle.
Standardize implementation playbooks, measuring success by reducing the average time-to-value (TTV) for new customers and increasing adoption rates of key features across the existing scaled customer base.
Manage a high volume of simultaneous implementation projects, tracking progress within our CRM to ensure no customer—new or returning—is left behind.
During the busy season, assist with account order processing to ensure new and renewing subscriptions are activated accurately and instantly.
Anticipate bottlenecks in the high-volume queue and work with teams to build automated fixes that keep the implementation and renewal pipeline moving.
Manage project timelines for multiple concurrent implementations, ensuring all milestones are met within the agreed-upon Scope of Work (SOW).
Gather and analyze data from across the scale segment to continuously improve the digital journey and enhance the user experience.
Identify common friction points in the customer lifecycle and create 'Scale Playbooks,' user guides, and FAQs that drive self-sufficiency and retention.

What we offer

Medical, dental, and vision insurance
Health savings and flexible spending accounts
Paid parental leave
Employee assistance program
Accident & Critical Illness insurance
Hospital Indemnity insurance
Short Term Disability
Long Term Disability
Basic Life Insurance and AD&D
Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child

Fulltime

Customer Onboarding Specialist

Fullpath is an AI-first tech company in the automotive space with hubs across th...

Location

United States

Salary:

70000.00 - 95000.00 USD / Year

Fullpath

Expiration Date

Until further notice

Requirements

1+ year experience in implementation, onboarding, or other customer-facing role at a SaaS start-up company
1+ year experience in digital advertising, Google & Facebook preferred
Experience working within the automotive finance and insurance (F&I) domain, with a strong understanding of dealership F&I processes and terminology (preferred)
Proven basic troubleshooting abilities
Independent problem-solving skills and adaptivity to change
Excellent verbal and written communication skills
Strong work ethic and high energy levels
Ability to multitask and collaborate with different departments
Impeccable attention to detail
Cares for speed and quality of delivery

Job Responsibility

Owning the customer experience from the point of sales throughout their onboarding process with a strong understanding of automotive finance and insurance (F&I) workflows and terminology
Mapping out the customers’ requirements & needs to ensure a smooth onboarding and implementation
Implementing proactive communication flows with the customers to align expectations regarding onboarding and value delivery timelines
Collaborating proactively with other departments involved in the onboarding process by providing clear account setup requirements and deadlines
Identifying any process issues and/or new process building needs that arise from the evolution of our products and problem-solve by building out processes that can scale
Educating customers on features, capabilities, and best practices to simplify adoption and align expectations
Being the main point of contact to customers throughout onboarding and implementation (via video calls, calls, emails and chat)
Handling the successful and smooth transfer of your customers to their dedicated customer success manager after onboarding completion
Measuring and reporting upon the onboarding experience.

What we offer

Competitive compensation & comprehensive benefits
Flexible, family-friendly environment that supports work-life balance
Global team of innovators, collaborators, and go-getters who challenge and uplift one another
Cutting-edge AI technology that delivers real value and solves complex challenges for our customers
Fast-paced startup culture with endless opportunities for learning, growth, and ownership
A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured
Medical, Dental, Vision, Disability, Life/AD&D, EAP, 15 vacation days per year to start, 80 hours of sick leave, 12 paid holidays, paid parental leave, & 401k.

Fulltime

Digital Customer Success Specialist

As a Digital Customer Success Specialist, you will be responsible for ensuring a...

Location

United States

Salary:

Not provided

Batesville Canada ULC

Expiration Date

Until further notice

Requirements

Bachelor's degree (B.S./B.A.) or equivalent from a college or university is strongly preferred
5+ years of experience in customer success, account management, sales, or related customer-facing roles
Strong ability to build trusted relationships and influence outcomes without direct authority
Demonstrated experience managing complex customer relationships
Comfort partnering across Sales, Service, and Marketing
Data driven mindset with strong communication skills

Job Responsibility

Create value to customers by being the digital SME to increase product adoption across digital portfolio and drive consistent usage
Implement digital customer success strategies that drive adoption, retention, and growth across all customer segments
Deliver scalable education and enablement programs to maximize customer value, including digital training for all accounts
Own the digital customer lifecycle, from onboarding through expansion, ensuring scalable touchpoints that deliver consistent, personalized experiences
Proactively advise internal and external stakeholders on digital best practices and success playbooks that encourage product adoption and advocacy
Captures and communicates Voice of Customer (VOC) insights to inform product, process, experience improvements and go-to-market positioning
Serves as the voice of the customer internally, sharing insights, feedback, and recurring themes
Partners closely with Field Account Executives, Inside Sales Teams, Service, and Operations to remove barriers to customer success
Provide input to Training team to support the development of internal tools, resources, and processes that strengthen alignment and elevate the customer experience internally and externally
Other duties as required

What we offer

Generous 401K Matching Program
Opportunities for development and advancement

Fulltime

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Digital Onboarding & Implementation Specialist

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