Digital Merchandiser

• Support the execution of the digital merchandising strategy to contribute to sales growth and enhanced customer experience
• Optimise product presentation, navigation, on-site search, and product hierarchy to boost discoverability and conversion
• Analyse website data, customer behaviour, and category sales performance to identify opportunities and implement improvements
• Continuously improve product listing quality, ensuring content, imagery, and categorisation meet agreed standards and drive conversion
• Take responsibility for category site performance, analysing trading conditions, and taking actions to optimise conversion and support key financial metrics
• Manage two junior merchandisers, providing guidance, coaching and development opportunities
• Collaborate with cross-functional teams, including UX/UI, data analytics, campaigns, and commercial teams, to deliver site improvements
• Proactively identify and resolve live-site issues, prioritising fixes based on customer impact and trading performance
• Support the execution and on-site implementation of A/B tests, using outcomes to inform improvements across mobile and web
• Deputise for the Digital Merchandising Manager when required, supporting daily priorities and projects

• Minimum 3+ years' experience in digital merchandising or ecommerce trading, ideally within a fast-paced retail environment
• Proven experience in on-site merchandising, including product placement, category management, and the optimisation of navigation and search
• Strong commercial awareness, with ability to interpret trading performance and take data-led actions to improve conversion
• Experience using merchandising and analytics tools for optimisation and reporting
• Strong organisational skills and attention to detail
• A collaborative mindset, with experience working cross-functionally with wider digital teams
• Analytical: Ability to interpret data and make timely, considered recommendations
• Customer Centric: Passionate about the Toolstation customer experience and committed to delivering a high quality of service
• Detail Orientated: Thorough and accurate in all areas of work
• Drive and Motivation: Focuses on desired outcomes, takes ownership, and gets the job done

Experience in people management is preferred, but not essential

• 22 days' holidays + Bank Holidays
• company pension scheme
• life assurance
• bonus scheme
• cycle to work scheme
• save and buy as you earn
• 20% discounts across all Travis Perkins companies
• financial education and support
• family friendly policies
• recognition awards
• discounts at over 1000 other retailers