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Digital Marketing Manager is responsible for leading the end‑to‑end content and merchandising strategy across UK and EU markets, ensuring all digital touchpoints deliver a high‑performing, seamless and commercially optimised experience. This role partners closely with Strategy, Digital Product and Media teams to deliver a robust content and merchandising roadmap that drives conversion, enhances user experience, and supports key commercial and brand priorities. The role also owns SEO performance, Affiliate channel management, and AI‑optimised content creation, ensuring digital experiences reflect evolving user search behaviours. A key component of this role is leadership: managing, developing and inspiring a high‑performing team of six digital specialists across content, merchandising, UX and optimisations.
Job Responsibility:
Lead the planning, creation and continual optimisation of all site content and merchandising across UK and EU markets
Own the content and merchandising roadmap, ensuring alignment to commercial priorities, campaign activity and guest experience goals
Oversee new content development, ensuring consistency, clarity, accuracy and brand alignment across all digital platforms
Partner with Strategy teams to integrate insights, consumer trends and commercial data into planning cycles
Ensure all content supports conversion, personalisation opportunities and seasonal demand
Own SEO strategy across markets, including technical collaboration with Digital teams
Drive AI optimised content creation to support how users search via multimodal AI
Lead ongoing schema, metadata and structural optimisation to enhance visibility and organic performance
Monitor search trends, competitor activity and market insights to identify new opportunities
Own the Affiliate marketing strategy and partnerships, ensuring strong ROI and alignment with commercial priorities
Develop offers, content and landing page strategies that enhance affiliate performance
Manage publisher relationships in collaboration with Performance Marketing where relevant
Lead the UI/UX roadmap for site content areas, partnering with Digital/Product on testing, accessibility, and experience improvements
Use data, insight and experimentation to drive continuous improvement across content, navigation and merchandising
Manage platform via Disney CMS system, building immersive content to drive engagement
Oversee multivariate testing, usability testing and optimisation cycles
Work closely with Brand, Strategy, Commercial, Legal, Product and Performance Marketing teams to ensure cohesive, integrated delivery
Partner with CRM on consistency across digital touchpoints and personalised journeys
Collaborate with international teams to ensure alignment while adapting content for local market needs
Lead, mentor and develop a team of six digital specialists, ensuring clear objectives, coaching and growth
Foster a culture of creativity, experimentation, and data driven decision making
Contribute to broader digital capability uplift across the business through sharing best practice and thought leadership
Requirements:
Experience operating at Digital Marketing Manager level (or similar) in a multi‑market or large‑scale consumer business
Strong background in digital content strategy, merchandising and/or ecommerce
Proven success in SEO, on‑page optimisation and content frameworks
Experience with AI‑driven content optimisation highly valuable
Demonstrated success in managing Affiliate channels
People leadership experience managing multi‑disciplinary digital teams
Experience collaborating with UX, Product and Development teams
Budget management experience
Experience within travel, hospitality or entertainment sectors beneficial but not essential
Strong leadership, coaching and team‑building skills
Highly analytical, commercially minded and results driven
Excellent stakeholder management and communication skills
Deep understanding of digital consumers, especially search trends and AI‑driven discovery
Strong planning, prioritisation and organisational abilities
Ability to thrive in a fast‑paced, matrixed environment
Competent with content management systems, analytics tools and optimisation platforms
Nice to have:
Experience within travel, hospitality or entertainment sectors beneficial but not essential
What we offer:
25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST