Digital Marketing Manager

• Manage the hotel, restaurant, and bar social media channels, developing content calendars that amplify brand identity, offerings, and storytelling
• Create engaging social content—including Instagram stories, reels, and cross‑platform assets—while collaborating with internal departments to uncover content opportunities
• Oversee community management, track performance through analytics tools, and implement strategies to grow impressions, engagement, and link clicks
• Identify, vet, and manage influencer and content creator collaborations, coordinating experiences and deliverables
• Manage and update visuals, copy, and information across owned websites and third‑party online channels
• Develop thematic and seasonal landing pages supporting storytelling, SEO goals, and paid media campaigns
• Lead local SEO management, ensuring Google profiles and similar platforms reflect accurate, updated information
• Oversee online reputation management, including monitoring reviews, reporting sentiment, and managing guest responses
• Execute CRM‑related deployments and update digital guest journey communications across Four Seasons and OpenTable platforms
• Support paid media brief development, manage the property’s image library, and assist with photo/video shoot coordination and digital/print asset design
• Participate in PR and marketing meetings, acting as a brand ambassador and ensuring unified communication across all initiatives

• At least 3 years of professional experience in digital marketing, including social media management, website management, and influencer relations—hospitality or luxury brand experience preferred
• Excellent personal presentation and interpersonal skills
• Extensive knowledge of social media platforms, website CMS tools, CRM systems, and digital marketing best practices
• Strong time‑management skills: ability to multi‑task, prioritize, and adapt in a fast‑paced environment
• Ability to operate all computer equipment necessary for the role
• Excellent writing, communication, and presentation skills, with strong aesthetic judgment and experience in photography/video content
• Ability to lift, carry, and move up to 25 lbs
• US work authorization is required

Knowledge of InDesign, Canva, Sprout Social, and Microsoft Office is a plus

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals