Digital Marketing & Customer Experience Director Job at Beazer Homes (Atlanta)

Director Digital Human Resources - Digital HR and Associate Experience

The Director(s) of HR - Digital will support the System Director, Digital Associ...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

Bachelor's Degree required
10+ years of project or program management experience leading or coordinating large-scale technology-based transformation and process improvement initiatives
Experience with learning management systems and authoring software applications strongly preferred
Experience with HR Digital End-User Experiences
Experience in managing enterprise-wide projects to ensure that high quality, functional solutions are delivered in a timely manner. With an emphasis on proper change management, end user training, end user communication, and deep business partnership
10+ years of project or program management experience leading or coordinating large-scale technology-based transformation and process improvement initiatives
Experience in HR Digital Media Content and Marketing
At-least 5-7 years’ experience in the graphic design/ interactive media design field
3+ years of UI/UX Design and brand management experience

Job Responsibility

Drive the strategy around the design of the platforms in harmony to produce an excellent Associate experience.
Design purposeful integration and simplicity in creating delightful HR experiences.
You love exploring and prototyping new technical experiences. This could be through partnerships with consulting partnerships initially to spearheading hackathons and innovation labs that produce new prototypes for addressing Associate needs.
Leverage Associate feedback channels such as quarterly engagement pulses, to measure and assess consistent digital Associate engagement and experience.
Develop and own digital dashboards across the CoE using data and insight to inform our design and decision making.
Partner with executive team to build and lead the HR innovation arm of Human Resources by design and implementing a design thinking programs and workshops, leveraging human center design best practices.
Translate program design into an innovative, technologically forward thinking and operational efficient solution that balances things like quality of Associate experience and operational cost of delivering.
Partner HR Leaders and HR Business Partners in each business area to ensure the approach to performance, career and Associate engagement etc. is aligned with CHRISTUS business priorities.
Partner HR Leaders and HR Business Partners in each business area to develop our ‘Moments that Matter’ (MtM) roadmap (owner), ensure CHRISTUS has a robust and consistent process for performance, development, career management and Associate engagement that is standardized across all Ministries and Job Families.
Develop and rollout the specific Associate touchpoints in the Moments that Matter map that support, for example, the effective and efficient integration of technology and on-boarding and pre-boarding program.

Fulltime

Director Customer Experience Strategy

The Director, Customer Experience Strategy is responsible for leading the develo...

Location

United States

Salary:

127500.00 - 236555.00 USD / Year

Healthfirst

Expiration Date

Until further notice

Requirements

Bachelor's degree required
8–12 years of experience in customer experience strategy, member engagement, personalization, marketing strategy, or related roles
Strong understanding of Medicaid programs, member populations, and regulatory considerations
Demonstrated success leading cross-functional initiatives that improved customer or member experience outcomes
Experience leveraging VOC data and qualitative and quantitative research to inform strategy and prioritization
Strong journey mapping, persona development, and experience design collaboration skills
Proven people leadership, communication, and stakeholder management capabilities

Job Responsibility

Lead the development and ongoing evolution of the Medicaid customer experience strategy, aligned with organizational priorities, regulatory requirements, and member needs
Establish elements of mid-term experience strategies and operational plans for the Medicaid customer experience portfolio
Own and manage key Medicaid member journeys, identifying moments that matter, pain points, and opportunities to improve engagement, satisfaction, and outcomes
Translate insights into actionable experience strategies, initiatives, and roadmaps that can be delivered through cross-functional teams
Lead the development and application of Medicaid member personas and segmentation frameworks to inform journey design, engagement strategies, and prioritization
Identify opportunities to personalize experiences across channels and touchpoints based on member needs, behaviors, and life moments
Partner with Marketing, Communications, Product, and Population Health to ensure experience strategies support engagement, retention, and quality goals
Partner with experience and service designers to define future-state Medicaid member journeys rooted in member needs, behavioral insights, and operational feasibility
Support experience transformation efforts by helping define roadmaps that align people, processes, technology, and partners around improved member journeys
Champion human-centered, member-informed design practices across Medicaid initiatives

What we offer

medical
dental
vision coverage
incentive and recognition programs
life insurance
401k contributions

Fulltime

Digital Marketing Director

We’re seeking a strategic, results-driven Digital Marketing Manager to lead and ...

Location

United States , Torrance

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

7+ years in digital marketing leadership (strategy, agency management, and project oversight)
Strong experience with CRM systems (Oracle/Eloqua preferred) and marketing automation
Expertise across SEO, SEM, paid media, email, and content strategy
Experience leading website UX and optimization initiatives
Data-driven mindset with strong analytical and project management skills
Excellent communication and stakeholder management abilities

Job Responsibility

Own UX, performance, and ongoing optimization of the corporate website in partnership with an external agency
Drive traffic, engagement, and conversion through content and experience improvements
Lead implementation and optimization of Oracle CRM and Eloqua to power email campaigns, lead management, and customer engagement
Develop and execute integrated campaigns across SEO, SEM, paid media, and social
Plan and optimize digital and print advertising to maximize ROI and measurable outcomes
Oversee strategy and execution across key platforms, managing day-to-day support resources
Track KPIs across channels, delivering insights and recommendations for continuous improvement
Partner with IT, sales, and external agencies to deliver digital initiatives
Support development of a dealer portal (Azure App Services) with real-time inventory and ordering functionality
Guide systems integration between CRM (lead/account management) and ERP (order processing) via secure APIs

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

Customer Marketing Director

The primary purpose of this job family is to ensure strong interlock between Cus...

Location

United States , Morristown

Salary:

167000.00 - 218000.00 USD / Year

Ericsson

Expiration Date

Until further notice

Requirements

Master’s or Bachelor’s degree in Marketing, Business, Commerce, or an equivalent degree from a recognized institution
More than 12 years of experience in relevant marketing roles, including product, customer, strategic, digital, and/or field marketing
Experience working in a global, dynamic, and fast-paced environment
Understanding of end customer trends and behaviors across both B2B and B2C markets
Excellent written and verbal communication skills, with strong presentation abilities, including experience presenting to C-level executives
Experience working collaboratively with sales and customer account teams
Industry experience in telecommunications and/or IT
Experience managing complex content and messaging within a B2B environment

Job Responsibility

Develop and lead the execution of strategic Account-Based Marketing (ABM) plans, integrating digital and F2F customer engagements to enhance customer understanding of Ericsson solutions and drive demand
Participate in sales account planning, sharing market insights with the sales team
Analyze strategic customer accounts from market, customer, and competitor perspectives
Design, plan, and lead the execution of customer events, workshops, and activities in alignment with Global/Americas campaign activation plans and local business priorities
Drive customer engagements and create impactful customer experiences, including presentations to senior customer stakeholders
Initiate and strengthen relationships between Ericsson and customer marketing organizations, influencing perceptions of the Ericsson brand and solutions
Leverage global, regional, and localized content to proactively engage operator customers in partnership with technical and account teams
Co-create customer advocacy content, including customer references, showcasing Ericsson technology solutions in collaboration with customers
Collaborate with global Business Areas to develop and deliver customer marketing content aligned with business priorities at both the customer and market level
Lead or contribute to region-wide and/or global marketing programs and initiatives beyond the immediate customer unit

What we offer

Choice of three medical plan options
Dental plan option
Company credits toward medical and dental premiums
Ericsson US 401(k) Plan offers an automatic 3% company contribution and matching contributions up to 4%
Company credits for basic life insurance and basic accidental death and dismemberment coverage
Short-term and long-term disability coverage
Option to participate in Ericsson’s Stock Purchase Plan
Minimum of 15 days of accrued vacation
Up to 3 personal days per year
11 annual holidays

Digital Marketing Director

We are looking for an experienced Digital Marketing Director to lead and develop...

Location

United States , West Valley City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 8 years of experience leading digital growth, performance marketing, or demand generation within eCommerce or performance-driven organizations
Demonstrated success in building or scaling digital marketing capabilities to drive measurable revenue growth
Expertise in managing large paid media budgets and optimizing campaign performance
Strong knowledge of performance marketing, lifecycle automation, and experimentation methodologies
Proven ability to improve conversion rates, customer retention, and engagement strategies
Experience managing agency partnerships and overseeing media investment strategies
Excellent executive-level communication and cross-functional collaboration skills
Familiarity with direct selling or network marketing models is highly preferred

Job Responsibility

Develop and implement a comprehensive global digital acquisition and lifecycle marketing strategy aligned with enterprise revenue objectives
Create a multi-year roadmap to establish digital marketing as a scalable and predictable growth engine
Oversee performance marketing initiatives across paid search, paid social, programmatic, affiliate, and emerging channels, with a focus on global scalability
Manage agency relationships, media investments, and budget allocation to maximize campaign effectiveness
Design and execute automated lifecycle marketing programs, including onboarding, nurture campaigns, cart abandonment, and retention strategies
Enhance customer and Brand Partner engagement through data-driven segmentation and targeted outreach
Establish frameworks for attribution, incrementality testing, and experimentation to refine digital strategies
Collaborate with analytics and product teams to improve tracking, reporting, and data quality
Partner with Digital Product teams to prioritize enhancements that boost conversion rates and funnel performance
Develop global playbooks, operational models, and team structures to support the long-term growth of digital marketing capabilities

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Technical Digital Marketing Director

We are looking for a dynamic and experienced Digital Marketing Director to lead ...

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing, web design, or a related field
Proficiency in tools such as Google Analytics, Webflow, Hubspot, and Semrush
Strong leadership and communication skills, with the ability to coordinate teams and projects effectively
Expertise in understanding customer journeys and marketing funnels
Experience in creating and implementing marketing strategies that drive measurable results

Job Responsibility

Collaborate with leadership and business program teams to align marketing strategies with organizational goals
Organize and present monthly performance reports to stakeholders, ensuring transparency and actionable insights
Oversee partnerships with consulting agencies specializing in analytics, paid media, and other marketing initiatives
Develop and implement marketing strategies tailored to unique audience needs and program objectives
Maintain and update the annual marketing budget, including quarterly forecasting
Optimize and manage the marketing technology stack, including tools such as Google Analytics, Hubspot, and Webflow
Analyze data to generate insights and comprehensive reporting across all channels

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Director, Digital Marketing

Develops, executes and evaluates various digital projects that align with overal...

Location

United States , Mettawa

Salary:

132500.00 - 196000.00 USD / Year

Herbruck Poultry Ranch

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing, Digital Marketing, Business, Technology or related field required
10 or more years professional experience inclusive of 5 or more years in marketing or customer-facing roles
Three or more years professional experience with direct accountability for digital marketing activities such as website product management or eCommerce
Two or more years of experience managing staff and/or outside resources (agencies, freelancers, consultants)
Cross-functional collaboration and ability to motivate performance through influence
Diplomatically assertive, able to persuade while building trust and confidence
Legacy of accomplishment working with people at all levels to deliver business results
Experience leading staff and outside resources (agencies, freelancers, consultants), blending strategic perspective with a focus on implementation excellence
Creative, decisive, collaborative, responsive, able to work independently and take responsibility for decisions and outcomes
Ability to meet deadlines and handle multiple priorities

Job Responsibility

Partner with brand leadership to develop digital strategy and executional plans in alignment with business and brand goals
Develops and drives execution of digital capabilities roadmap, integrating brand marketing priorities into digital product mgmt
Owns the relationship with the Digital Experience COE, coordinating the product roadmap strategy with the COE, and utilizing the team that reports to them to execute both digital experience (within the framework of that strategy) and digital marketing
Facilitate and nurture resilient, productive cross-functional relationships with IT, Sales, Category, and other functions to enhance impact of Marketing contributions to delivery of business results
Maintains and increases knowledge of industry standards and best practices to stay ahead of trends and inform business decisions specific to digital marketing, ensuring the business’ online presences are best-in-class
Lead and influence the evolution of digital marketing capabilities for Brunswick, utilizing inspiration, a spirit of collaboration, and subject matter expertise
Liaise with Marketing teams across Brunswick Boat Group, Mercury, Navico and dealer base in pursuit of win-win Marketing solutions
Define needs, socialize, and maintain comprehensive editorial & activation calendar for website, sometimes including various digital channels like email outreach efforts based on website engagement needs / learning
Support and implementation of user-centric campaigns – seasonal, topical, or triggered – across online and engagement channels, including insight articulation, audience segmentation and automation, deployment, optimization, and post-campaign assessment
Collaborates with internal stakeholders to establish clarity of purpose for site and develops, orchestrates, and executes upon strategic direction and digital capabilities roadmap

What we offer

annual discretionary bonus
award target as part of Brunswick’s long-term incentive program
medical
dental
vision
paid vacation
401k (up to 4% match)
Health Savings Account (with company contribution)
well-being program
product purchase discounts

Fulltime

Senior Director, Customer Experience

The Sr Director, Customer Experience leads the design and optimization of custom...

Location

United States , Bellevue

Salary:

197800.00 - 267600.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business Administration, Marketing, or Related Field (Required)
Master's Degree in Business Administration, Marketing, Customer Experience Management, or Related Field (Preferred)
10+ years leading cross-functional teams to design and optimize customer experience strategies across digital and physical channels (Required)
7-10 years developing and implementing end-to-end customer journey blueprints, including activations, upgrades, and service transactions (Required)
7-10 years collaborating with Product, Digital, Marketing, Retail, Care, and Technology teams to drive unified customer-centered initiatives and digital transformation (Required)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Leads the design and optimization of end to end customer journeys to ensure interactions are simple, intuitive, and digitally enabled across all customer segments
Identifies and eliminates friction points within customer journeys to reduce customer effort and accelerate the shift to digital-first solutions
Collaborates with Product, Digital, Marketing, Retail, Care, and Technology teams to ensure unified execution of customer-centered strategies
Monitors and analyzes customer experience metrics to assess effectiveness and inform continuous improvement efforts
Develops and implements best practices for customer experience management to ensure operational feasibility and scalability
Participates in other duties or projects as assigned by business management as needed

What we offer

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Fulltime

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Digital Marketing & Customer Experience Director

Job Description

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