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Digital Marketing Associate Account Manager

United States, Lexington · Job Posted March 09, 2026
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Job Description

At Thomas, we're revolutionizing the manufacturing industry with our cutting-edge omnichannel growth marketing strategies. With a remarkable 125-year legacy in the business, we're now expanding our customer-focused Client Services team to serve our most upper-tier customers. As an Associate Account Manager, you will collaborate with your clients to gain a deep understanding of their unique business objectives and design digital strategies to drive tangible outcomes.

Job Responsibility

  • Serve as the primary strategic lead for a portfolio of industrial clients to cultivate strong and trusted partnerships with each of them
  • Plan, collect, and document client goals and deliverable feedback for use by cross-functional teams (coordinators, design, development, and SEM)
  • Partner with cross-functional teams to execute marketing campaigns, ensure alignment with client expectations, and deliver on ROI
  • Lead biweekly or monthly (dependent on program scope) client calls to review program KPIs, deliverable updates, and program progress
  • Consult with and educate clients on the digital marketing best practices that guide the strategic direction for their program
  • Address clients’ questions or concerns about the performance of their program and provide strategic and tactical solutions
  • Leverage data analytics to uncover actionable insights, identify trends, and make informed recommendations to optimize marketing campaigns continually
  • Collaborate with Sales to offer a holistic service that can lead to increased revenue
  • Develop, present, and implement holistic growth marketing strategies that align with the clients’ goals, covering aspects like user acquisition, conversion, and revenue growth

Requirements

  • Bachelor's degree
  • 1-3+ years experience in a digital marketing role
  • agency preferred
  • Minimum 1 year of client-facing experience
  • Minimum 1 year of project management experience
  • Some knowledge of best practices for SEO, social media, email marketing, and/or blog writing
  • Experience with our tech stack: Hubspot, Google Analytics, and WordPress
  • Outstanding communication and people skills

Nice to have

  • B2B and/or industrial/manufacturing industry knowledge
  • Experience using SEO tools (e.g., SEMRush, AHRefs, Google Ads, Optmyzer, Google Search Console), LinkedIn analytics, Data Studio reporting from Google, A/B testing software, and/or chatbot plugins
  • Experience using marketing platform tools (e.g., HubSpot, Pardot, etc.)
  • Certifications: Google Analytics, Google Ads, and/or project management

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