Digital Marketing and Public Relations Coordinator

• Develop curated photography and videography content that reflects Four Seasons Nashville's brand identity for use across official social media and digital platforms
• Assist with managing the hotel’s social media presence—primarily Instagram, Facebook, and X/Twitter—to drive engagement and meaningful community interaction
• Monitor and manage the hotel and restaurant’s online reputation across platforms including Google, TripAdvisor, Revinate, Facebook, and Yelp
• Build and maintain relationships with influencers, and support the collection and strategic use of User‑Generated Content (UGC)
• Support and execute integrated digital marketing and public relations initiatives in collaboration with the Senior Director of Public Relations & Marketing and Public Relations Manager
• Update and maintain the hotel’s website, mobile app, and external booking engines to ensure accuracy and brand alignment
• Track performance through social media analytics tools and prepare monthly reporting with insights and recommendations
• Support email marketing campaigns and ensure digital leads and business opportunities are properly followed up
• Assist with media relations efforts including coordinating interviews, photo shoots, media visits, and maintaining up‑to‑date press clippings and media lists
• Participate in marketing‑related meetings, assist with promotional events, coordinate vendor activities, and support the preparation of presentation materials for marketing and ownership meetings

• Bachelor's degree in journalism, communications, public relations, or equivalent professional experience
• 3–5 years of public relations experience
• prior hospitality or food & beverage experience preferred
• Strong interpersonal skills and established relationships with media, community partners, or business contacts
• Excellent written and verbal communication skills, with attention to detail, creativity, and brand consistency
• Ability to multitask, prioritize, and work independently in a fast‑paced environment
• Proficiency with social media platforms, analytics tools, and monitoring systems
• Ability to develop compelling story angles, create newsworthy opportunities, and follow through with pitch leads

prior hospitality or food & beverage experience

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discount for stays at any Four Seasons worldwide
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals