Digital Marketing Account Manager Jobs

One Firefly

Location:
United States

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Digital Marketing Account Manager plays a vital role in our organization, serving as a trusted partner to our clients. You’ll nurture client confidence in One Firefly’s services, build long-lasting partnerships, maintain strong, proactive communication, and ensure expectations and goals are properly aligned. Beyond this, you’ll act as the team quarterback for client accounts, effectively guiding internal teams with client feedback to deliver exceptional results.

Job Responsibility:

Prepare for, conduct, and host consistent client meetings on a weekly, monthly, and quarterly basis discussing campaign performance and strategy
Provide direction for campaign editorial calendar to ensure production objectives are aligned with client expectations, goals, and schedule
Effectively manage client digital marketing campaigns to ensure alignment with their business objectives and goals
Communicate regularly with clients, even outside of calls, to keep them informed on their marketing and feeling confident in their investment
Respond promptly to client questions or concerns, ensuring exceptional service and proactive resolution of issues
Maintain low client attrition, as measured by client downgrades and churn
Partner with internal teams (Content Production, Project Management, Web Team, etc.) to ensure campaign deliverables meet client expectations
Maintain strong organizational skills, ensuring all client needs are addressed promptly and effectively through project management tools
Balance advocating for client goals with protecting internal team bandwidth by adhering to SLAs
Actively participate in a culture of learning, adapting to new processes, tools, and marketing trends

Requirements:

Bachelor’s Degree strongly preferred
At least five years of experience managing a book of accounts in a marketing setting
Comfortable working remotely
Familiarity with SEO, social media (organic/paid), blogging, and organic/paid search
Knowledge of how to use and interpret data from multiple platforms is a must
Comfortable on frequent video conference calls throughout the week (external/internal)

Nice to have:

Experience in technology/consumer electronics/home automation industries is a plus
Experience in inside sales role is a plus

What we offer:

Health, Dental and Vision Insurance
Paid Holidays, Vacation, Sick and Personal Time
Simple IRA with Company Match
Work-life balance! Remote position and flexible work schedule
Company provided computer
Access to our Career Track and Skills Shed learning and development programs
A fantastic culture with amazing coworkers!

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Digital Marketing Account Manager