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Digital leader at a leading global heavy equipment manufacturer.
Job Responsibility:
High Organizational Influence & Executive Visibility- The role reports directly to the Dealer Principal, giving the leader significant authority to shape digital strategy, influence key business units, and drive enterprise-level change across sales, serv ...
Opportunity to Lead End-to-End Digital Transformation- Build a modern digital ecosystem from the ground up—transforming systems (ERP/CRM), customer touchpoints, data capabilities, and connected services to define the long-term competitive advantage
Global Collaboration & Advanced Digital Technology ExposureThe leader will work closely with global teams, adopt cutting-edge digital tools (analytics, IoT, customer platforms), and bring international best practices to the Japan business
Requirements:
10+ years of experience leading digital transformation, IT strategy, or business systems initiatives within complex, multi-site organizations—preferably in industrial, machinery, automotive, manufacturing, or field-service–driven industries
Proven leadership of major digital programs, such as ERP/CRM modernization, customer-facing digital platforms, connectivity/telematics solutions, or analytics-driven operational improvements
Strong track record driving digital adoption and change management, influencing cross-functional teams (sales, service, operations, IT, marketing) without relying solely on direct authority
Deep experience with data utilization, including dashboards, analytics, KPIs, and data governance, using insights to guide commercial and operational decision-making
Digital marketing, customer experience, or lead management exposure, with the ability to enhance digital customer journeys and improve user engagement
Excellent communication skills with full fluency in Japanese and full professional proficiency in English, capable of aligning local operations with global stakeholders