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UFS North America is building a next-generation AI-powered growth engine across acquisition, ABM, lead management, sales enablement, and loyalty. The Digital Growth Hacking Expert will be responsible for designing, testing, and scaling the end-to-end operator growth model. This role blends strategy, experimentation, analytical rigor, ABM operations, and hands-on activation.
Job Responsibility:
Build the North America operator growth model: ICP definition, tiering, segmentation, and lifecycle stages
Test hypotheses quickly, validate with data, and scale what works
Build a backlog of high-impact experiments to accelerate acquisition and qualification
Design end-to-end ABM plays across segments (40+ chains, 2–40 chains, independents)
Create playbooks for triggers, cross-channel touchpoints, culinary content, and sales offers
Own lead routing logic, scoring frameworks, and conversion governance
Partner with Sales Ops to improve sales adoption of leads and increase SQL → Win conversion
Collaborate with Sales Ops, Digital Marketing, Data and IT teams to operationalize external intent signals, web & app behavioral signals, CRM activity data, firmographic data, demographic data and transactional data
Develop a Golden Intent Score combining external and internal signals
Define rules for journey triggers in Marketo journey automation
Work with AI Transformation team to embed your best practices into: AI lead scoring, AI-driven personalization, AI ABM play orchestration, Next-best-offer for operators
Help train AI agents (Sales, Chef, and Marketing agents) with structured prompts, patterns, and data logic
Define the KPI tree for every stage of the funnel (reach → engagement → qualification → conversion → LTV)