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Manage the end-to-end evidence lifecycle—including receipt, inventory, tracking, and auditing—ensuring strict adherence to lab protocols and company standards from case inception to closure
Maintain meticulous chain of custody documentation to guarantee the legal defensibility, security, and integrity of all physical and digital evidence
Perform forensically sound acquisitions and preservations of digital media across diverse platforms, including workstations, servers, mobile devices, and tablets
Triage and fulfill evidence handling and system requests via Jira, ensuring rapid resolution and consistent adherence to internal Service Level Agreements (SLAs)
Evaluate, test, and validate emerging forensic hardware, software, and methodologies to continuously enhance lab capabilities and efficiency
Collaborate with cross-functional IT teams to monitor, maintain, and troubleshoot the forensic lab’s high-performance computing and secure storage infrastructure
Design and administer comprehensive training modules via Litmos to educate staff on evolving lab workflows, security policies, and forensic systems
Facilitate software and hardware procurement and manage licensing renewals, optimizing internal workflows and ensuring uninterrupted lab operations
Author, review, and update Standard Operating Procedures (SOPs) to align with industry best practices and regulatory requirements
Execute secure data wiping and evidence disposition protocols for closed cases in accordance with data retention policies and environmental guidelines
Requirements:
Bachelor’s degree in Digital Forensics, Cybersecurity, Information Technology, Criminal Justice, or a closely related field
1+ year of experience and/or new grad with Bachelor's degree
Working knowledge of Windows, macOS, and Linux operating systems, including file systems and common artifacts
Proven ability to diagnose and resolve routine to complex hardware and software operational issues
Solid understanding of computer networking principles, protocols, and underlying enterprise IT infrastructure
A strong, demonstrated passion for technology, cybersecurity, and digital forensics, with a desire to stay current on emerging trends
Strong written and verbal communication skills, with the ability to translate complex technical findings for non-technical stakeholders
Nice to have:
Prior experience handling digital evidence and a practical understanding of forensic imaging tools, write-blocking techniques, and preservation methodologies
Relevant industry-recognized certifications, such as EnCase Certified Examiner (EnCE), AccessData Certified Examiner (ACE), or similar credentials