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Digital Experience - Workflow and Traffic Management Lead

United Kingdom, Nottingham · Job Posted May 28, 2026
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Job Responsibility

  • Lead, assign and oversee all projects for your specific categories in line with DX process
  • Traffic management via our workflow tool (Wrike), including forward planning, triaging, estimating effort and pre-flight briefs to ensure information is complete
  • Arrange, lead and document kick-off meetings
  • Build project plans, manage Production Team’s workload, assign tasks and projects with the most efficient and holistic use of resource
  • Be the primary contact with our internal stakeholders, collaborating with ecommerce teams to inform and uphold best practice
  • Keep teams informed of changes to project and alignment to brief
  • Negotiate and trade off category priorities and manage status of briefs in flight, escalating risks and opportunities
  • Contribute to continuous improvements through wash-up meetings, process and resource efficiencies

Requirements

  • Proven experience (2+ minimum) in Creative agency Project/Client/Traffic Management
  • Excellent organisation, communication and stakeholder management skills
  • Ability to manage multiple projects and deadlines, remaining calm under pressure
  • Adept with using workflow management tools/MS tools such as Wrike/Monday.com/Airtable and Excel
  • High attention to detail with a strong quality and continuous improvement mindset
  • Ability to be agile in a fast-paced environment, proactive and forward thinking

What we offer

  • Boots Retirement Savings Plan
  • Generous Employee Discounts: For you and a family member
  • Enhanced Maternity/Paternity/Adoption Leave Pay

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