CrawlJobs Logo
Social Value Portal Ltd Logo Social Value Portal Ltd · -

Digital Experience Specialist

United Kingdom, Preston Employment contract 35000.00 - 40000.00 GBP / Year · Job Posted March 25, 2026
Apply Position
Job Link Share

Job Description

We are looking for a talented Digital Experience Specialist to join our Marketing & Communications team. In this role, you will help shape high-quality digital experiences for members across multiple pension schemes. Reporting to the Digital Experience Manager, you will deliver engaging online content, improve user journeys and support digital transformation across LPPA platforms, including our secure member portal, PensionPoint. You will support the optimisation of content using WordPress and Umbraco, apply UX best practice, and ensure all digital touchpoints are accessible, compliant and user-focused. With strong analytical ability, you’ll use tools such as Google Analytics, Hotjar and Clarity to identify trends, diagnose issues and recommend improvements. This role also contributes to email marketing campaigns, user research, and works collaboratively with developers, designers and content teams.

Job Responsibility

  • Deliver digital communication improvements that enhance member experience and support business objectives
  • Manage CMS workflows and ensure content meets accessibility, compliance and brand standards
  • Use Agile tools such as Planner and DevOps to support project delivery
  • Collaborate with internal teams to align digital solutions with statutory and seasonal pension activity
  • Support and update LPPA websites and portals using WordPress and Umbraco
  • Create and optimise digital content for search, engagement and AI-driven platforms
  • Use analytics tools to assess user behaviour and make data-driven recommendations
  • Plan and deliver email marketing campaigns, including A/B testing and automation
  • Monitor industry trends and online search activity to inform content and digital strategy

Requirements

  • Experienced in managing CMS platforms such as WordPress or Umbraco
  • Strong analytical skills with the ability to turn data into actionable insights
  • Working knowledge of UX principles and familiarity with front-end technologies
  • Highly organised, proactive, and able to manage multiple priorities
  • Creative problem-solver with a forward-thinking approach and interest in AI tools
  • Strong stakeholder and communication skills, with excellent attention to detail
  • Confident presenting findings and recommendations

What we offer

  • 25 days’ holiday, plus bank holidays and 2 additional concessionary days and a half day for your Birthday, with the ability to ‘buy and sell’ leave
  • Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions
  • Access to Health or Dental Plan
  • Access to our Enhanced Employee Assistance Programme for when you or your family might need some support
  • Access to our bespoke Reward Discount Scheme – ‘Your Perk Site.’
  • Opportunities to attend Wellbeing webinars and social events
  • Daily free fruit and snacks available to you in our office
  • Free Car Parking in Preston City Centre
Social Value Portal Ltd - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Digital Experience Specialist

8 matching positions

Product Sales Specialist, Digital Experience

Product Sales Specialist's partner with Adobe Account Executives and the broader...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
socialvalueportal.com Logo
Social Value Portal Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A proven track record of enterprise-level, technical SaaS solution sales expertise within a more sophisticated sales model
  • Prior experience selling into the B2C/B2B market recommended
  • Demonstrable understanding of enterprise sales and processes
  • Ability to forge and maintain lasting business relationships, both with customers and internal teams
  • Ability to work successfully in a highly matrixed team environment, partnering with all other organisations within Adobe including Sales, Solution Consulting, and Marketing
Job Responsibility
Job Responsibility
  • Relationship Management –Initiate, develop and maintain meaningful relationships at the “C-Suite” and “VP”levels within targeted accounts
  • Lead Sales Execution – Proactively initiate value creating conversations, and identify new opportunities to build pipeline in collaboration with account and partner teams. Identify cross-sell opportunities through targeted whitespace analysis, partner with pre-sales specialists to drive maturity and sales stage progression in preparation for in-quarter execution
  • Value Selling – Understand customer needs through thought provoking envisioning, agreeing prioritised business challenges, and delivering effective product simulations that result in strong board-level propositions, with financial options that align with the customer's transformation ambitions
  • Resource orchestration and collaboration – Coordinate pre-sales and deal desk/commercial expertise in the sales cycle, while project managing account plans within an established timeline
  • Outstanding Execution – Develop targeted account strategies and deliver on those strategies
Read More
Arrow Right

AI Enablement Specialist, Digital Employee Experience

The AI Enablement role will be responsible for building, supporting, and enhanci...
Location
Location
Canada , Halifax
Salary
Salary:
Not provided
resmed.com Logo
ResMed
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years progressive IT support, escalation handling, technical support, and incident resolution, with a shift into learning AI tools and adoption
  • Solid foundation in AI tools, workflows, and ability to help navigation of usage
  • Strong expertise in Microsoft Power Automate (flows, connectors, integrations with Outlook, Teams, SharePoint, etc.)
  • Experience with or strong want to enhance knowledge of Copilot Studio, AI Connectors, and OpenAI, deployment, monitoring, permissioning
  • Solid foundation in MS Graph permissions and authorization
  • Understand concept of Entra app registration and RSC permission (Resource Specific Content), as well as application delegation
  • Understanding of Governance and Purview, with the ability to provide access support and visibility to Privacy, Internal Audit, and GRC Risk teams
  • A strong want to help and empower end users in their AI journey
  • High comfort level in working with and supporting all levels of the business and presenting globally
  • High learning agility to dig into new technology and ideas as they are presented to the business
Job Responsibility
Job Responsibility
  • Work with Resmed team members to support design, development, and deployment of custom copilots, chatbots, and GPT-based assistants using Azure OpenAI, Copilot Studio, and Power Platform within the framework of Resmed’s best practices
  • Integrate new requests for Teams Apps and maintain secure, compliant AI integrations with all Microsoft 365 tools (Teams, SharePoint, Outlook, etc.)
  • Identify access permissions via Azure AD as they come in
  • request DWP support if needed
  • Develop and deploy Granular permission with ChatGPT via Groups
  • Help pilot and support any AI-enhanced workflows for business teams and scale successful use cases as needed
  • Fine-tuning prompts and grounding for agents with data stored in Resmed’s ecosystem
  • Continuously test and refine AI solutions to improve performance, accuracy, and user experience
  • Support Entra App Registration and provide least privilege and access
  • Manage and resolve incoming support request through the myITServices queue
  • Fulltime
Read More
Arrow Right

Senior Digital Consumer Experience & E-Commerce Specialist

The Senior Specialist, Digital Consumer Experience & E-Commerce (DCXE) is respon...
Location
Location
United States , Universal City
Salary
Salary:
42.00 - 46.00 USD / Hour
softwareresources.com Logo
Software Resources
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in digital marketing, eCommerce, or related fields, with proven ability to manage complex projects from strategy through execution across web and app platforms
  • Strong project management, prioritization, and organizational skills with high attention to detail—especially in fast-paced, deadline-driven environments
  • Excellent problem-solving and stakeholder management skills
  • able to anticipate risks, identify solutions, and drive execution independently
  • Exceptional written and verbal communication skills
  • able to explain technical concepts to marketing partners and present insights or recommendations clearly
  • Demonstrated ability to manage multiple workstreams simultaneously and follow through on open issues
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • advanced Excel and PowerPoint experience is a plus
  • Strong interpersonal skills and ability to build collaborative, productive relationships across functions
Job Responsibility
Job Responsibility
  • Lead the development of digital strategy and tactical execution plans for destination and campaign initiatives across websites, mobile apps, and online stores
  • Serve as the primary strategic partner for assigned programs, ensuring business goals are reflected in digital approaches across all consumer touchpoints
  • Create Strategic Input Documents for campaigns and destination programs, including journey maps, SEO requirements, personalization strategies, and tactical page planning
  • Participate in and, where appropriate, lead cross-functional forums (e.g., program briefings, brainstorms, introspectives) to align on guest-first experience enhancements
  • Partner with Content, Analytics, and Marketing to translate strategic priorities into actionable digital deliverables and cross-platform implementations
  • Review campaign and experience performance across web and app platforms
  • interpret analytics to produce actionable insights and influence optimizations
  • Conduct competitive and cross-industry benchmarking to inform innovation and maintain Universal’s leadership in digital guest experience
  • Define and prioritize testing strategies (including A/B, personalization, and usability tests) aligned to key campaign and destination objectives
  • Partner with digital production scrum teams and DCXE Programs to define and communicate requirements for enhancements page type templates, components and other digital tools
What we offer
What we offer
  • medical, dental, and vision coverage
  • a 401(k) with company match
  • short-term disability
  • life insurance with AD&D
  • Fulltime
Read More
Arrow Right

Customer Experience Specialist, China Market (Temp till 30 Nov 2026)

WHO WE ARE: CloserStill Media run over 80 market leading business exhibitions in...
Location
Location
Singapore , Singapore
Salary
Salary:
3000.00 - 3500.00 SGD / Month
closerstillmedia.com Logo
CloserStill Media
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in Mandarin Chinese (professional written and spoken skills) and proficiency in English
  • Familiarity with WeChat as a business communication tool
  • Strong organisational skills with the ability to multitask and manage multiple customer requests efficiently
  • Excellent interpersonal and communication skills, with a customer-focused mindset
  • Ability to work collaboratively with cross-functional teams
  • Detail-oriented with a problem-solving attitude
Job Responsibility
Job Responsibility
  • Act as the main point of contact for Chinese customers, post-confirmation of contract, coordinating their needs with Marketing, Operations and Finance teams
  • Guide customers through the registration process on Swapcard, TechWeek app primarily for exhibitors, key visitors, and Chinese VIPs
  • Assist customers with the use of WeChat for event-related communications
  • manage and operate the designated China WeChat account
  • Support customers in completing application forms and requests for event-related services, including furniture, AV equipment, logistics, and other requirements
  • Collaborate closely with customers during their integration into the Ezone platform and other event digital tools
  • Build and improve cross-team relationships through improving processes, workflows, and alignment
  • Anticipate customer needs and proactively resolve issues to enhance customer satisfaction
  • Manage customer status communications internally to highlight successes and potential problems before they escalate
  • Facilitate interaction and workflow between project team members (Sales, Marketing, Operations, Finance) to ensure deliverables and metrics are delivered on time
  • Fulltime
Read More
Arrow Right

Guest Experience Specialist

As a Guest Experience Specialist, you’ll be our guests' first point of contact, ...
Location
Location
Brazil , Sao Paolo
Salary
Salary:
Not provided
guestready.com Logo
GuestReady
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in English & Portuguese (written & spoken)
  • Previous experience in customer service, hospitality, or similar roles
  • Strong communication skills and ability to multitask
  • Tech-savvy and comfortable with digital tools
  • Problem-solving mindset and ability to work under pressure
  • Availability for flexible shifts, including evenings, weekends, and holidays
  • A positive attitude in a fast-paced, remote environment
Job Responsibility
Job Responsibility
  • Handle guest inquiries and support requests professionally and efficiently
  • Resolve booking-related issues promptly
  • Troubleshoot problems and escalate when necessary
  • Ensure a high level of guest satisfaction through personalized service
  • Stay up to date with GuestReady’s systems and processes
What we offer
What we offer
  • Hybrid work flexibility
  • Join a fast-growing global company shaping the future of travel tech
  • Work with an international, collaborative, and diverse team
  • Continuous learning, coaching, and growth opportunities
  • Comprehensive health coverage
  • Well-being initiatives and a positive team culture
  • Pet-friendly offices
Read More
Arrow Right

Sales Specialist-Digital Solutions (Middle East)

We are committed to delivering world-class digital solutions that transform heal...
Location
Location
Saudi Arabia , Riyadh
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a scientific field (Nursing, Medicine, Life Sciences or similar) or equivalent experience
  • Solid background in sales in the medical device sector
  • Exposure to digital and connectivity within a hospital environment
  • Excellent presentation skills
  • Ability to influence others
  • Collaborative
  • Customer-focused
  • Good communication in English and Arabic
  • Driving license
  • Availability to travel across the Middle East region 40% of the time
Job Responsibility
Job Responsibility
  • Achieve sales, financial, and customer targets
  • Plan, implement, and review sales operating plans
  • Build and foster long-term relationships with existing and new customers
  • Engage with healthcare professionals and decision-makers
  • Proactively identify and follow up on business opportunities
  • Ensure customer needs are wholly met
  • Collaborate closely with Marketing, Sales Support, Customer Service and other internal teams
  • Capture and maintain relevant sales and customer data
  • Develop commercial proposals and submit prices to distributors
What we offer
What we offer
  • Parental support
  • Continuing education/ Professional development
  • Employee health and wellness benefits
  • Paid time off
  • 2 days per year for volunteering
  • Fulltime
Read More
Arrow Right

3D Rendering & Visualization Specialist / Digital Designer

We are seeking a skilled 3D Rendering & Visualization Specialist to support a wh...
Location
Location
Rolling Meadows
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong portfolio centered on 3D rendering, product visualization, and modeling
  • Ability to work independently in a remote environment while collaborating with distributed teams
  • High attention to detail with a focus on realism, lighting, and material accuracy
  • Experience working with physical products, manufacturing, or consumer goods is a plus
  • Proven experience in digital design with a strong portfolio featuring both 2D and 3D product-focused work
  • Proficiency with SolidWorks, Adobe Illustrator, Adobe Photoshop, and broader Adobe Creative Cloud tools
  • Hands-on ability to create 3D models and renderings using software such as KeyShot, Sketch, or similar visualization platforms
  • Solid graphic design skills, including experience producing brochures and other marketing collateral
  • Understanding of product design principles, composition, color, and visual storytelling
  • Ability to manage multiple design projects, incorporate feedback, and meet deadlines in a fast-paced environment
Job Responsibility
Job Responsibility
  • Develop detailed 3D models and photorealistic renderings that accurately represent product form, scale, materials, and finishes
  • Create high-impact visualizations to showcase product concepts and final designs for internal and external use
  • Produce supporting 2D layouts and graphics to communicate product features and specifications clearly
  • Use tools such as SolidWorks, KeyShot, Adobe Creative Suite (Illustrator, Photoshop, Acrobat), Sketch, and Sketchbook Pro
  • Collaborate with cross-functional teams to bring product ideas to life through compelling visual assets
  • Support design and marketing efforts through renderings, presentations, and branded collateral (e.g., brochures)
  • Revise and refine models and renderings based on feedback while maintaining accuracy and visual consistency
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Enrollment in company 401(k) plan
Read More
Arrow Right

Senior Specialist, Experience Researcher

At Mastercard, we believe that the future of our business depends on our ability...
Location
Location
United States , O Fallon
Salary
Salary:
104000.00 - 177000.00 USD / Year
mastercard.com Logo
Mastercard
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in UX research, data analytics, or a related field, preferably in a product-led or digital environment
  • Strong expertise in qualitative and quantitative research methods (e.g., usability testing, interviews, surveys, ethnography) and experience conducting or supporting A/B tests and experimental design
  • Proficiency in analytics tools such as DOMO, Mixpanel, Amplitude, Tableau, Excel, or similar BI platforms
  • Demonstrated ability to translate complex data and research findings into clear, compelling narratives using strong oral and written communication skills
  • Familiarity with Design Thinking methodologies and experience applying them in cross-functional product teams
  • A strategic mindset with the ability to influence stakeholders at all levels and align research with business and customer needs
  • Experience leading cross-functional initiatives and presenting to senior leadership
  • A collaborative, inclusive approach to teamwork and a passion for mentoring others
  • Comfort balancing short-term delivery with long-term research planning
  • Curiosity and enthusiasm for evolving global consumer experiences in areas like payments, small business, digital identity, and loyalty
Job Responsibility
Job Responsibility
  • Participate in all phases of the research, strategy, and design process—from framing the problem and defining the design target to envisioning the future state experience and validating concepts
  • Develop and execute research approaches using a range of qualitative and quantitative methods, critically evaluating processes and applying statistical analysis where appropriate
  • Conduct generative and evaluative research, including drafting screeners, discussion guides, and surveys
  • moderate in-person and remote sessions
  • and collaborate with third-party vendors when needed
  • Apply critical thinking to synthesize findings, identify patterns and themes, and translate them into compelling insights and implications for product teams
  • Deliver insights at various stages of the product lifecycle to inform strategy and design decisions that lead to best-in-class experiences
  • Present key takeaways to stakeholders and confidently field questions during readouts
  • Guide research planning across teams, helping shape roadmaps and priorities based on user and business impact
  • Collaborate on experimentation frameworks (e.g., A/B testing, usability testing, cohort analysis) and integrate UX research with data analytics to inform product and business decisions
What we offer
What we offer
  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
  • 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement
  • Fulltime
Read More
Arrow Right