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The Digital Experience Project Lead will be the client-facing owner of our DXP projects in Australia, focusing on ensuring successful execution of Adobe Commerce and AEM (Adobe Experience Manager) programmes. You will be responsible for managing enterprise-scale projects end-to-end, coordinating closely with our global offshore delivery teams, and safeguarding commercial, timeline, and quality outcomes. You will be the face of delivery for AU clients – building trust, driving clarity, and ensuring a smooth interface between client stakeholders and our global engineering teams.
Job Responsibility:
Act as the day-to-day project lead for enterprise clients implementing Adobe platforms
Build trusted relationships with senior stakeholders, ensuring clear communication, proactive issue management, and alignment to client goals
Lead planning, execution, and governance for projects
Ensure scope, budget, and timelines are clearly defined and maintained
Translate complex technical delivery into clear client updates and decisions
Own delivery RAID (Risks, Assumptions, Issues, Dependencies) logs and proactively resolve blockers
Serve as the primary link between Australian clients and our offshore delivery centres (India, Europe, etc.)
Manage distributed teams, ensuring offshore resources are fully aligned to scope, priorities, and standards
Maintain accountability for effective collaboration across time zones and cultures
Uphold margin discipline by ensuring delivery matches agreed scope and budgets
Monitor effort vs. budget, flagging risks early and driving change control where required
Safeguard quality, ensuring work meets Adobe standards and DEPT®’s delivery reputation
Requirements:
Proven track record (5+ years) in digital project or programme management, ideally in a consulting or agency environment
Direct experience delivering Adobe Commerce and/or AEM projects, preferably enterprise-scale
Strong background in working with offshore delivery teams – balancing local client expectations with global delivery models
Experience in enterprise RFPs, project governance, and reporting at Exec level
Solid understanding of agile and waterfall delivery methodologies, SOW management, and change control
Excellent stakeholder communication and relationship management skills
Commercial acumen – ability to track budgets, protect margins, and negotiate with confidence
Nice to have:
Familiarity with Adobe Campaign, Target, or broader Adobe Experience Cloud stack
Exposure to Shopify or other DXP/eCommerce platforms
Background in digital consulting, solution design, or pre-sales support
PRINCE2, PMP, or Scrum Master certification (not essential, but valued)
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