Digital Experience Officer

• Create, edit and publish high-quality student-facing digital content across the University's platforms
• Maintain content accuracy, relevance and quality by coordinating content updates with stakeholders, providing feedback and implementing approved changes to support a positive user experience
• Assist with implementation of the University's Information Architecture by updating content and applying taxonomy and user journey standards
• Provide web support to stakeholders, resolving content and platform issues and escalating more complex technical matters
• Maintain, test, and update web content ensuring functionality, quality, compliance and continuous improvement

• Demonstrated experience in creating and managing digital content, including writing, editing and structuring for web platforms
• Experience using content management systems and digital platforms (e.g. Squiz DXP or similar), and email/communication tools
• Working knowledge of web technologies user experience principles, accessibility standards, and search engine optimisation, with the ability to interpret analytics and user behaviour
• Strong organisational skills with the ability to prioritise work, manage competing deadlines and deliver high-quality outcomes
• Demonstrated ability to collaborate with stakeholders and contribute to a user-focused, service-oriented culture

17% superannuation