Digital Enablement Lead Job at DS Smith (Manchester)

Digital Enablement Lead

TMS are on an exciting digital transformation journey. We are looking for a Digi...

Location

United Kingdom , Flexible

Salary:

Not provided

DS Smith

Expiration Date

Until further notice

Requirements

Strong strategic vision with the ability to translate business needs into effective digital solutions
Proven leadership capability with experience managing cross-functional digital or technology teams
Highly analytical with the ability to interpret data and turn insights into action
Innovative mindset with a passion for exploring and applying emerging technologies
Excellent communication and stakeholder engagement skills
Customer-focused approach, with an understanding of how digital solutions enhance user and customer experience
Skilled in leading change and embedding new ways of working
Solid understanding of data governance, architecture, and analytics
Experience delivering digital transformation initiatives within complex or multinational environments
Knowledge of business systems such as ERP, CRM, and data platforms

Job Responsibility

Lead the digital enablement strategy, ensuring alignment with TMS business objectives and the wider DS Smith technology roadmap
Manage and develop a high-performing team consisting of a Business Analyst, Systems Analyst, and Continual Improvement Manager
Champion the adoption and integration of new technologies, ensuring they add value and align with existing systems and processes
Drive data-led decision making, working closely with the Data Manager to enhance data governance, architecture, and literacy across the business
Identify and implement opportunities to optimise processes and improve business efficiency
Enhance customer experience through the effective use of digital tools and solutions
Engage stakeholders across TMS and DS Smith Group to ensure successful delivery of digital initiatives
Lead change initiatives, ensuring effective communication and user adoption of new technologies or processes
Define and monitor KPIs to measure the impact and performance of digital initiatives
Represent the Technology function in cross-functional strategic planning, supporting the Head of Technology in shaping TMS’s digital future

What we offer

Competitive salary
Pension scheme & Life insurance
Share Save scheme
Income Protection
25 days holiday plus Bank Holidays
Employee Assistance Programme
Virtual GP, Occupational Health & free Flu vaccine
Cycle to Work and shopping discounts

Fulltime

Digital Change & Enablement Lead (SAP SuccessFactors Compensation)

Global enterprise undergoing a HR digital transformation, rolling out SAP Succes...

Location

Amsterdam

Salary:

Not provided

Darwin Recruitment GmbH

Expiration Date

Until further notice

Requirements

3+ end to end HR Transformation projects as a Change Lead Completed
3 + Projects completed where you were responsible for designing/delivering training materials for systems, ideally HR
10+ years in Change Management
Global, multi-region HR system project experience

Job Responsibility

Drive adoption, training, and behavioural change across HR, managers, and employees
Focus on enablement outcomes, not system configuration

New

Senior Digital Enablement Specialist

We’re BDO. An accountancy and business advisory firm, providing the advice and s...

Location

United Kingdom , London

Salary:

Not provided

BDO UK LLP

Expiration Date

Until further notice

Requirements

Proven experience in technology adoption, engagement or a similar role
A working knowledge of change management principles, frameworks (such as Prosci, ADKAR etc.) and supporting tools
Curiosity about AI technologies, workflows and emerging use cases, with the confidence to experiment independently and explore how AI can improve ways of working. Hands-on experience with AI tools such as Copilot or agent-based workflows is strongly preferred
A pragmatic, people-centred mindset focused on delivering outcomes
The ability to work confidently in ambiguous or evolving situations
Strong stakeholder engagement skills, with the ability to build trust with and communicate clearly with both technical and non-technical teams.

Job Responsibility

Focus on digital enablement across the firm, driving long-term adoption of M365 products, including Copilot, and other tools through practical support, strong stakeholder engagement and a user-focused approach
Act as a trusted adviser to colleagues and an internal advocate for tech-enabled adoption strategies that deliver measurable business impact
Work cross-functionally to shape scalable adoption and enablement approaches, tools and best practices
Build and maintain stakeholder networks across leaders, subject matter experts and change champions to accelerate adoption
Build strong internal networks and user communities to encourage peer learning and sustained adoption
Define and track adoption measures such as engagement, usage and feedback to evidence outcomes and continuously improve your approach
Lead workshops, coaching sessions and targeted enablement activities tailored to different teams and levels of seniority
Create reusable templates and playbooks that scale and extend your impact beyond one-to-one support.

Fulltime

New

Service Desk Enablement Lead

We have a fantastic opportunity an experienced Service Desk Enablement Lead. The...

Location

United Kingdom , Warrington

Salary:

210.00 - 220.00 GBP / Day

Morson Talent

Expiration Date

Until further notice

Requirements

Experience working in or closely with an IT Service Desk, IT Service Delivery, digital support or ITSM environment
Understanding of Service Desk operations, including incident management, request fulfilment, triage, escalation, knowledge management and customer communication
Strong knowledge and experience using Microsoft 365 tools such as SharePoint, Teams, Copilot, Power Platform and knowledge-sharing platforms to support digital enablement
Experience with Service Desk or ITSM tooling, preferably ServiceNow, including knowledge articles, catalogues, forms, workflows, digital support channels or reporting
Experience designing and delivering training, enablement or process adoption activity for technical support teams
Experience creating digital learning and support content such as analyst guides, end-user guidance, videos, FAQs and process documentation
Excellent communication, stakeholder engagement and facilitation skills
Ability to translate technical processes and digital support solutions into clear, practical guidance for analysts and end users

Job Responsibility

Identify gaps in adoption and user experience across the organisation
Drive behaviour change to ensure tools are used effectively in day-to-day work
Design and own a structured IT training and enablement programme aligned to business and Service Desk needs
Lead the adoption of automation solutions across L1 & L2 Service Desk in IT
Own and develop the IT SharePoint / IT Hub as the central enablement platform
Define and track adoption and enablement KPIs such as: Training participation and feedback, Tool adoption rates, Automation usage and benefits with the Service Desk team

Digital Enablement & Change Management Specialist

The Digital Enablement & Change Specialist is a subject matter expert, responsib...

Location

South Africa , Johannesburg

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Applying change management approach within a large-scale multinational technology services environment
Demonstrate the ability to execute learning strategies as part of change management mitigations
Practical knowledge of a Digital Adoption Platform (advantageous)

Job Responsibility

Design, deliver, and evolve digital and blended learning solutions that address capability gaps and support IT strategic changes
Monitor, evaluate, and refine learning interventions to ensure measurable outcomes in adoption, engagement, and business value uplift
Understands and anticipates the direction of the business area(s)/unit(s), identifies opportunities, and makes recommendations to support change and adoption
Demonstrates understanding of the Change and Enablement approach and deliverables
Partner with the Change Management Practitioners and business stakeholders to align priorities with change mitigations and business objectives
Act as a trusted advisor, ensuring stakeholder needs are understood and addressed
Continuously improve effectiveness through experimentation, data-driven insights, and feedback loops
Foster a culture of curiosity and innovation to drive an industry leading approach

Fulltime

Project Manager - Professional Services (Enterprise Digital Enablement Program)

We’re hiring a Project Manager to support a multi-year enterprise digital transf...

Location

United States , New York

Salary:

Not provided

Chat3D

Expiration Date

Until further notice

Requirements

4–7+ years in consulting, SaaS delivery, digital transformation, or enterprise program management.
Strong customer-facing presence with experience managing senior stakeholders.
Proven ability to drive delivery in a complex enterprise environment.
Excellent project management skills — planning, risk management, documentation, governance.
Strong communication, executive storytelling, and meeting facilitation skills.
Experience with CRM platforms (Salesforce, Dynamics, ServiceNow, or similar).

Job Responsibility

Own the end-to-end delivery plan across multiple business units.
Drive sprint planning, dependencies, timelines, and risk management.
Translate requirements into clear implementation tasks (KPIs, workflows, Success Widgets, coaching templates, IRON AI use cases).
Align functional, technical, data, and product stakeholders on scope and delivery expectations.
Ensure a consistent operating model across all business units and workstreams.
Serve as the main point of contact for enterprise leaders, program managers, and operational stakeholders.
Prepare and lead SteerCos, governance sessions, BU syncs, and enablement workshops.
Build crisp, executive-ready materials (roadmaps, dashboards, progress summaries).
Maintain strong communication and alignment across a complex stakeholder landscape.
Bring structure, clarity, and best practices to a fast-moving enterprise program.

What we offer

unlimited paid time off
Sick Days: 10 per year
Health Benefits: a dedicated allowance to choose the best option for your health.

Fulltime

Training / Enablement Lead

We are currently seeking a Training / Enablement Lead - Remote to join our team ...

Location

United States , Dallas

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

5+ years of experience in training, enablement, or change management roles
Experience supporting process reengineering or operating model transformation
Strong facilitation, instructional design, and stakeholder engagement skills

Job Responsibility

Define and own the training and enablement strategy for process reimagination initiatives
Align enablement plans with transformation goals, timelines, and business outcomes
Partner with transformation leaders, process owners, and HR/L&D teams
Contribute to change management and adoption strategy
Develop enablement programs for redesigned business processes and operating models
Translate to-be processes into clear, role-based learning journeys
Ensure enablement supports both functional and behavioral change
Design and deliver instructor-led, virtual, and hybrid training programs
Create learning assets such as playbooks, SOPs, job aids, and quick reference guides
Tailor learning content for leadership, operations, and support teams

Fulltime

Lead Digital Analytics Engineer (Google)

We are looking for a Lead Digital Analytics Engineer with experience in digital ...

Location

United Kingdom , London

Salary:

Not provided

Valtech

Expiration Date

Until further notice

Requirements

Experience in digital analytics / analytics engineering
Strong expertise in GA4 and Google Tag Manager (GTM)
Proven experience designing tracking frameworks and measurement plans
Experience auditing dataLayers and validating analytics implementations
Strong experience with BigQuery and cloud-based data environments
Solid understanding of ELT processes and analytics data modelling
Experience transforming event-level data into structured reporting datasets
Ability to bridge analytics implementation with BI and reporting needs
Strong understanding of GDPR and consent management
Experience with OneTrust and/or CookiePro

Job Responsibility

Lead measurement strategy
Own implementation quality
Drive reliable, scalable analytics across web, product and campaign environments
Ensure digital data is accurate, compliant and actionable
Enable better decisions across marketing, product and business teams

What we offer

Flexibility, with remote and hybrid work options (country-dependent)
Career advancement, with international mobility and professional development programs
Learning and development, with access to cutting-edge tools, training and industry experts

Fulltime

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Digital Enablement Lead

Job Description

Job Responsibility

Requirements

What we offer

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