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As the Digital eLearning Designer, you will own the creation of high-impact eLearning and self-paced learning experiences that enable learners to apply TM Forum’s Open Digital Architecture (ODA) best practices across telecoms and IT infrastructure. You will take responsibility for converting complex technical concepts into clear, engaging learning that delivers measurable capability uplift.
Job Responsibility:
Applying instructional design principles and modern learning methodologies to create effective, learner-centric experiences
Design and develop new eLearning modules end-to-end: scoping, storyboarding, asset creation, SME review cycles, and final publication
Build interactive digital content using Articulate Storyline 360 (or equivalent), SCORM/xAPI standards, video, animation, and graphic tools
Redesign and modernize existing courses to strengthen instructional flow and learner engagement
Use AI driven tools to streamline script drafting, initial storyboards, voiceover prototypes, and content editing
Work closely with SMEs across TM Forum to translate technical concepts into effective learning solutions
Ensure iterative feedback loops for quality and accuracy, including stakeholder signoff
Apply instructional design best practices to ensure content clarity, accessibility, and learner impact
Quality assure all outputs for accuracy, language, and visual consistency with a keen eye for detail
Keeping abreast of the latest instructional technologies and making recommendations on methodology, tools, and ideas to continuously improve our offering
Use AI powered accessibility and grammar tools to elevate content quality and improve UX
Support LMS upload processes, testing and configuration of learning assets
Troubleshoot technical issues in collaboration with technical operations teams
Participate in project tracking, documentation, scheduling and progress updates
Requirements:
Preferably 3–5 years’ experience in digital learning or instructional design roles
Strong capability with Articulate 360, Storyline, and Rise or similar authoring tools
SCORM/xAPI knowledge
Solid understanding of instructional design frameworks
Demonstrated ability to design engaging media and strong experience working with media creation tools (animations, video editing, graphics)
Excellent written and verbal communication skills, with proficiency in MS Office
Excellent organizational and project management skills, comfortable handling multiple deadlines
Nice to have:
Strong analytical and problem-solving skills with the ability to engage with complex and unfamiliar subject matter
Experience working on technical topics (telecoms, IT, cloud, network automation)
Exposure to modern learning frameworks, micro learning, simulations or scenario based learning
Experience using generative AI tools in content ideation, UX refinement or production workflows