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Digital eLearning Designer

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TM Forum

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Location:
United Kingdom

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As the Digital eLearning Designer, you will own the creation of high-impact eLearning and self-paced learning experiences that enable learners to apply TM Forum’s Open Digital Architecture (ODA) best practices across telecoms and IT infrastructure. You will take responsibility for converting complex technical concepts into clear, engaging learning that delivers measurable capability uplift.

Job Responsibility:

  • Applying instructional design principles and modern learning methodologies to create effective, learner-centric experiences
  • Design and develop new eLearning modules end-to-end: scoping, storyboarding, asset creation, SME review cycles, and final publication
  • Build interactive digital content using Articulate Storyline 360 (or equivalent), SCORM/xAPI standards, video, animation, and graphic tools
  • Redesign and modernize existing courses to strengthen instructional flow and learner engagement
  • Use AI driven tools to streamline script drafting, initial storyboards, voiceover prototypes, and content editing
  • Work closely with SMEs across TM Forum to translate technical concepts into effective learning solutions
  • Ensure iterative feedback loops for quality and accuracy, including stakeholder signoff
  • Apply instructional design best practices to ensure content clarity, accessibility, and learner impact
  • Quality assure all outputs for accuracy, language, and visual consistency with a keen eye for detail
  • Keeping abreast of the latest instructional technologies and making recommendations on methodology, tools, and ideas to continuously improve our offering
  • Use AI powered accessibility and grammar tools to elevate content quality and improve UX
  • Support LMS upload processes, testing and configuration of learning assets
  • Troubleshoot technical issues in collaboration with technical operations teams
  • Participate in project tracking, documentation, scheduling and progress updates

Requirements:

  • Preferably 3–5 years’ experience in digital learning or instructional design roles
  • Strong capability with Articulate 360, Storyline, and Rise or similar authoring tools
  • SCORM/xAPI knowledge
  • Solid understanding of instructional design frameworks
  • Demonstrated ability to design engaging media and strong experience working with media creation tools (animations, video editing, graphics)
  • Excellent written and verbal communication skills, with proficiency in MS Office
  • Excellent organizational and project management skills, comfortable handling multiple deadlines

Nice to have:

  • Strong analytical and problem-solving skills with the ability to engage with complex and unfamiliar subject matter
  • Experience working on technical topics (telecoms, IT, cloud, network automation)
  • Exposure to modern learning frameworks, micro learning, simulations or scenario based learning
  • Experience using generative AI tools in content ideation, UX refinement or production workflows

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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