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Metcash Logo Metcash · -

Digital Ecommerce Co-Ordinator

Australia, Macquarie Park · Job Posted May 20, 2026
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Job Description

At Metcash Food, we're the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most. About the Opportunity Join Sorted (Metcash's eCommerce engine) as a Digital eCommerce Co-Ordinator and help power the Campbells B2B experience for thousands of Aussie small businesses. If you love launching campaigns, spotting what's working, and iterating fast - this role is for you. You'll bring digital trading to life across EDM, social and onsite - backed by clean reporting and insights that lift customer experience and drive online sales. This is a full-time, 12- month Fixed Term Contract Opportunity.

Job Responsibility

  • Run the campaign rhythm (EDM + social): build, schedule and launch to plan - keeping the calendar tight and activity moving
  • Keep audiences ready to convert: maintain clean lists and databases in Excel - supporting segmentation, reporting and sends
  • Keep the site looking sharp: coordinate and refresh digital banners across key locations
  • Track, learn and improve (incl. AI trading): monitor results, capture insights and recommendations, keep trackers up to date, and run quick checks/escalations on AI/ML campaigns

Requirements

  • You've executed EDMs, onsite banners and social campaigns end-to-end
  • You're strong in Excel, comfortable with Google Analytics, and keen on optimisation (A/B testing, segmentation, lifecycle) or you learn fast
  • You're curious and data-minded, with great attention to detail - you enjoy QA and turning numbers into next actions
  • You can brief creative, coordinate assets and partner with brand/design - and you're excited by AI/ML and the future of digital trading

What we offer

  • Career Growth: Endless learning and development opportunities
  • Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
  • Inclusive Culture: Bronze Employer for LGBTQ Inclusion
  • Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024-2025)
  • Mental Health: Gold accreditation by Mental Health Australia
  • Flexibility: Flex Ready and Family Friendly Workplace accredited, Hybrid working arrangements available
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