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We are seeking a detail‑oriented and technically capable Digital Distribution Specialist to support the delivery, validation, and tracking of digital content across multiple distribution platforms. This role operates in a fast‑paced, customer‑facing environment and requires strong organizational and troubleshooting abilities. The specialist will manage incoming programming schedules, validate metadata, ensure accurate content delivery, and collaborate closely with internal teams and external partners. This position is onsite at the Englewood office and requires consistent weekend availability.
Job Responsibility:
Manage and interpret programming schedules received from networks (weekly and monthly content)
Create, receive, validate, and reconcile metadata for digital assets
Ensure content is properly delivered to distribution endpoints, including platforms such as Amazon, Hulu, YouTube, Roku, Charter, Cox, and others
Monitor content delivery pipelines and confirm assets reach the correct destinations
Troubleshoot delivery and metadata-related issues: Open and track support tickets
Escalate issues when appropriate
Communicate findings back to networks or internal partners
Maintain tracking and reporting documentation, primarily using Excel
Collaborate with cross‑functional internal teams and external partners
Operate in a customer‑facing capacity to support account‑level needs
Requirements:
Entry‑level friendly
strong attention to detail and technical aptitude required
Excellent troubleshooting and organizational skills
Proficiency with: Excel (tracking, reporting)
Google Docs
Airtable
Ability to succeed in fast‑paced environments
Strong verbal and written communication skills
Comfortable managing customer-facing interactions
Nice to have:
Jira
ServiceNow
Background or exposure to technical troubleshooting is highly valued
What we offer:
medical, vision, dental, and life and disability insurance