Digital Design Engineering Lead Analyst

• Drive business impact by contributing to plan/product design, testing/piloting, and market launch efforts
• Pre-empt issues and head off problems by ensuring cross line of business implications of the products are identified and resolved prior to the successful product launch
• Understand the business objectives, user needs, and define UX goal scopes, and plan design activities for a project, end to end
• Partner with business and technical stakeholder, to solve complex business and technical requirements, and drive intuitive user-centered solutions
• Understand Americans with Disabilities Act (ADA) fundamentals to deliver acceptable creative designs
• Stay up to date on current events in the industry that affect Citi's bottom line to keep our products competitive
• Challenge the current business as usual (BAU) design standards and constantly look for improvement
• Launch digital features across multiple channels, and closely monitor, measure, and report on feature performance
• Analyze performance data to identify opportunities to improve user experiences, increase conversion, and optimize efficiencies
• Achieve stakeholder buy-in and ability to lead cross-functional work streams
• Work closely with analytics, research and technology partner to ensure systems and programs are satisfying consumer needs and driving the business
• Communicate design and roadmap initiatives to outside groups (executives, product owners, development teams, etc.)
• Work with prototype developers, or prototype yourself, for rapid deployment
• Convert ideas into basic wireframes to provide direction to UX and UI Designers
• Be able to negotiate and diplomatically manage conflicting points of view, as well as influence others in the organization to ensure alignment and progress
• Be able to work with outside vendors and agencies
• Support different teams by facilitating team to team communication
• Look for innovation outside of daily delivery that benefit the customer/company
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

• 6-10 years of relevant experience in a product or creative position
• Significant experience managing complex business and technical solutions
• Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams
• Experience delivering with an agile methodology
• Bachelor's/University degree, Master's degree preferred

Master's degree preferred

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays
• discretionary and formulaic incentive and retention awards