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A central government organisation is seeking an experienced Digital Delivery Manager to lead the delivery of Salesforce-based digital services within a high-profile transformation portfolio. This role sits within a mature Digital, Data & Technology environment and will play a key part in driving user-centred, agile delivery across multiple Salesforce workstreams. You will lead the end-to-end delivery of Salesforce projects, enhancements, and integrations within a Salesforce Centre of Enablement. Working closely with Product Owners, architects, suppliers, and delivery teams, you’ll ensure the successful delivery of digital services that meet user needs, align with organisational strategy, and comply with government service standards.
Job Responsibility:
Manage delivery of Salesforce workstreams and products from discovery to live service
Assemble and guide multi-disciplinary agile teams, ensuring clear outcomes, milestones, and deliverables
Maintain delivery momentum using agile and DevOps practices, removing blockers and managing dependencies
Ensure well-defined user stories, requirements, and technical designs are ready for delivery
Partner effectively with suppliers and systems integrators
Provide clear delivery plans, progress reporting, and risk/issue management
Uphold governance requirements, agile ceremonies, and change-control processes
Foster continuous improvement and promote delivery excellence
Requirements:
Proven experience leading delivery of Salesforce projects or platforms
Strong agile delivery leadership, ideally within complex digital transformation programmes
Excellent stakeholder engagement and communication skills, with the ability to influence at all levels
Experience managing risks, dependencies, and delivery governance in an agile environment
Certified Scrum Master (CSM), PSM I/II, Agile PM Practitioner, BCS Agile Scrum Practitioner, or similar
Must have valid SC Clearance
Nice to have:
Use of Azure DevOps, Jira, Confluence, Miro, Visio or similar collaboration tools
Experience delivering digital services in a central government environment or familiarity with GDS principles
Experience working with architecture, testing, DevOps, and multidisciplinary digital teams