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Digital Delivery Manager

United Kingdom, London · Job Posted April 15, 2026
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Job Description

A central government organisation is seeking an experienced Digital Delivery Manager to lead the delivery of Salesforce-based digital services within a high-profile transformation portfolio. This role sits within a mature Digital, Data & Technology environment and will play a key part in driving user-centred, agile delivery across multiple Salesforce workstreams. You will lead the end-to-end delivery of Salesforce projects, enhancements, and integrations within a Salesforce Centre of Enablement. Working closely with Product Owners, architects, suppliers, and delivery teams, you’ll ensure the successful delivery of digital services that meet user needs, align with organisational strategy, and comply with government service standards.

Job Responsibility

  • Manage delivery of Salesforce workstreams and products from discovery to live service
  • Assemble and guide multi-disciplinary agile teams, ensuring clear outcomes, milestones, and deliverables
  • Maintain delivery momentum using agile and DevOps practices, removing blockers and managing dependencies
  • Ensure well-defined user stories, requirements, and technical designs are ready for delivery
  • Partner effectively with suppliers and systems integrators
  • Provide clear delivery plans, progress reporting, and risk/issue management
  • Uphold governance requirements, agile ceremonies, and change-control processes
  • Foster continuous improvement and promote delivery excellence

Requirements

  • Proven experience leading delivery of Salesforce projects or platforms
  • Strong agile delivery leadership, ideally within complex digital transformation programmes
  • Excellent stakeholder engagement and communication skills, with the ability to influence at all levels
  • Experience managing risks, dependencies, and delivery governance in an agile environment
  • Certified Scrum Master (CSM), PSM I/II, Agile PM Practitioner, BCS Agile Scrum Practitioner, or similar
  • Must have valid SC Clearance

Nice to have

  • Use of Azure DevOps, Jira, Confluence, Miro, Visio or similar collaboration tools
  • Experience delivering digital services in a central government environment or familiarity with GDS principles
  • Experience working with architecture, testing, DevOps, and multidisciplinary digital teams

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