Digital Customer Service Specialist with Spanish Job at PPG Industries (Wrocław)

Credit & Collections Specialist with Spanish

Location

Poland , Kraków

Salary:

Not provided

PerkinElmer

Expiration Date

Until further notice

Requirements

Very good level of English and Spanish - at least CEFR B2 level
Open-mined team player with a positive attitude
Willing to work in the afternoon hours (with additional allowance provided)
Preferably 1-2 years of experience in Accounts Receivable / Credit Collections / Customer Service or other finance departments
Working knowledge of SAP experience or other ERP will be an asset
Must be professional and ethical with high integrity
Should have excellent analytical skills
Process-driven and organized, with sufficient flexibility to accommodate ad hoc requests
Supports, leads and contributes to process improvements

Job Responsibility

Collection of receivables for customers located in the America
Regular verification of customers’ balance of accounts
Investigation of reasons for unpaid invoices, sending out of demand letters for payment
Phone and email communication with clients
Collection cycle and reduce Past Due Receivables improvement
Performing credit assessment and setting credit lines per Customer
Support Bad Debt Reserve and Write Off processes
Processing of the clearing of invoices with payments or credit notes using SAP
Liaison with Treasury Department to gather information of remittances with insufficient data
Cooperation with other internal departments of PerkinElmer as: Customer Service, Procurement, General Ledger, Digital Transactions and more

What we offer

Private healthcare including dental care – MEDICOVER
Life and long-term disability insurance
MyBenefit Cafeteria system
Multisport Card
Social Fund Subsidies
Home Office allowance
Tuition reimbursement
Referral awards
Internal career development opportunities in multiple business areas
Day off to celebrate your birthday, and up to 3 additional days of vacation by length of service in the company

Social Media Customer Care Specialist - Spanish Market

We are looking for a proactive, customer-focused individual to join the Content ...

Location

Portugal , Carcavelos

Salary:

Not provided

Smartbox Group

Expiration Date

Until further notice

Requirements

Proven experience in customer service on social media and external review platforms (> 2years)
Strong digital communication and professional writing skills
Ability to handle sensitive situations with diplomacy and professionalism
Autonomous, organized, and responsive in daily message and comment management
Knowledge of the experience gifting or e-commerce sector is a plus
Native Spanish speaker, fluent in English

Job Responsibility

Respond to customer messages and inquiries on social media channels (Facebook, Instagram, LinkedIn, etc.) in a professional and timely manner to strengthen Smartbox’s brand image
Act as a brand ambassador by relaying and reflecting Smartbox’s key PR messages in all public interactions (social media, reviews, and external platforms)
Work closely with the Social Media team to ensure consistent and aligned communication with the brand strategy
Identify recurring issues and propose solutions to improve the customer experience
Provide regular reporting on customer interactions, trends, and key feedback

Fulltime

Senior Customer Service Representative

As a global leader in talent solutions, Randstad is your partner in navigating t...

Location

Canada , Mississauga

Salary:

60000.00 - 65000.00 USD / Year

Randstad

Expiration Date

July 11, 2026

Requirements

Bachelor's degree or equivalent professional experience level
Minimum of 4-6 years of experience in customer care or similar roles
Previous experience in a senior, specialist, or mentoring capacity
Strong experience working in a B2B environment
Advanced proficiency in English
French or Spanish is a major asset
Proven experience with CRM and ERP systems
Availability to work 9:00 AM to 6:00 PM onsite at the Mississauga office
Affinity for technical products or high-end design is preferred

Job Responsibility

Act as the primary point of contact for complex customer care inquiries and escalations
Provide expert guidance on product installations, pricing, and high-impact service recovery cases
Oversee the accurate processing of orders, invoices, and customer data within SAP and HubSpot systems
Monitor order flow proactively to identify and resolve operational bottlenecks
Manage complex return and warranty processes across logistics, sales, and product departments
Identify recurring service issues and initiate structural process improvements
Oversee online reviews and customer feedback to improve digital service quality
Act as a mentor and sparring partner for junior team members and the Team Lead
Drive the adoption of AI and automation tools to optimize customer care workflows

What we offer

Competitive annual salary of $60,000 - $65,000
Performance-based monthly bonus structure
Comprehensive benefits package including dental and a healthcare spending account
Global learning and development budget of €2,000 every two years for coaching and training
3 weeks of vacation
Modern, high-end work environment with a focus on a supportive and social culture
Opportunities for professional growth into team lead or sales roles as the company grows

Fulltime

Cloud & AI Digital Specialist - DES Downstream

The candidate in this role has a fundamental understanding of customers' busines...

Location

Costa Rica , San José

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Information Technology, Business Administration, or related field AND 3+ years of technology-related sales or account management experience OR 4+ years of technology-related sales or account management experience
Demonstrated professional fluency in English, Spanish, and Portuguese, with the ability to communicate effectively with enterprise customers across global markets
2+ years of solution sales or consulting services sales experience

Job Responsibility

Manage the end-to-end business of the assigned territory
conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities
Collaborate with partners and resources and leverages customer insights or industry knowledge
contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation
Participate in rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory
Review feedback report and coaches’ others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience
manages and/or orchestrates sales and delivery success through the account team and pursuit team
Identify customer business needs and technical readiness
collaborates with internal teams, partners, and services to propose prioritized solutions that align with customers' needs
leverages the value propositions to communicate business impact of proposed solutions

Fulltime

Customer Experience Specialist

We are looking for a compassionate Customer Experience Specialist to join a miss...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a call center, customer support, or similar client-facing environment
Associate's degree preferred
additional post-secondary education or equivalent relevant experience will also be considered
Strong verbal and written communication skills with the ability to engage effectively and empathetically
Comfortable using web-based applications, chat tools, and Microsoft Office programs, including Word, Excel, and PowerPoint
Experience working with call center, CRM, or customer service systems such as Avaya CMS, Epic, or similar platforms is preferred
Background in non-profit services, public health, social work, psychology, sociology, criminology, or related fields is a plus
Bilingual proficiency in Spanish and English is strongly preferred

Job Responsibility

Manage incoming calls and client inquiries with professionalism, empathy, and a solutions-focused approach
Provide clear guidance, relevant information, and appropriate service referrals based on each individual’s needs
Record client interactions thoroughly in web-based platforms and maintain accurate case documentation
Stay informed about available programs, community resources, and service updates to ensure reliable support
Work closely with internal departments to resolve concerns and help clients access the right assistance
Deliver consistent, high-quality communication across phone and digital channels while meeting service expectations
Use call center and CRM tools to track interactions, follow up on requests, and support efficient operations

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Customer Experience Specialist

We are looking for a compassionate Customer Experience Specialist to join a miss...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in customer service, call center operations, or a related support environment
Associate’s degree preferred
additional post-secondary education combined with relevant experience will also be considered
Strong verbal and written communication skills with the ability to handle sensitive conversations effectively
Experience using web-based applications, chat tools, and Microsoft Office programs, including Word, Excel, and PowerPoint
Familiarity with customer service or contact center systems such as CRM platforms and inbound call tools is highly valued
Background in non-profit services, public health, social work, psychology, sociology, criminology, or similar fields is preferred
Bilingual fluency in Spanish and English is strongly preferred

Job Responsibility

Manage incoming calls and respond to questions with clear, helpful guidance tailored to each individual’s needs
Record client interactions thoroughly and accurately within web-based platforms and customer management systems
Direct callers to appropriate programs, benefits, or community resources based on the nature of their inquiries
Partner with internal departments to coordinate next steps and support timely resolution of service needs
Maintain current knowledge of organizational offerings, referral options, and support resources to provide informed assistance
Deliver a consistently attentive and empathetic experience across phone and digital communication channels
Use call center and CRM tools effectively to track activity, update records, and support daily service operations

Customer Experience Specialist

We are looking for a Customer Experience Specialist to join a mission-driven non...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a call center, customer support, or high-volume client service environment
Additional education beyond high school or an associate degree is preferred
equivalent practical experience will also be considered
Strong verbal and written communication skills with the ability to interact effectively with diverse populations
Proficiency with web-based applications, CRM systems, chat tools, and Microsoft Office programs including Word, Excel, and PowerPoint
Experience handling inbound calls, documenting interactions, and navigating multiple computer systems at the same time
Background in non-profit services, public health, social work, psychology, sociology, criminology, or a related field is preferred
Bilingual fluency in Spanish and English is strongly preferred
Familiarity with platforms or tools such as Avaya CMS, Epic software, billing or benefits functions, or similar service-related systems is a plus

Job Responsibility

Handle incoming calls and messages from individuals seeking support, information, or service referrals, and provide clear, compassionate assistance based on their needs
Record client conversations, service requests, and outcomes in online systems with a high level of accuracy and timeliness
Stay informed about organizational programs, community resources, and eligibility guidelines in order to direct clients appropriately
Work closely with colleagues and partner teams to resolve concerns and ensure clients receive coordinated support
Deliver attentive, courteous service across phone and digital communication channels while maintaining confidentiality and respect
Use call center and customer management platforms to track activity, manage case details, and support efficient follow-up
Assist with questions related to benefits, billing, or general program information by identifying the best available solution or escalation path

What we offer

medical, vision, dental, life and disability insurance
401(k) plan
free online training

Fulltime

Customer Experience Specialist

We are looking for a compassionate Customer Experience Specialist to support a m...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a call center, customer support, or high-volume service environment
Additional education beyond high school or an associate degree is preferred
equivalent practical experience will also be considered
Strong verbal and written communication skills with the ability to interact professionally and compassionately with diverse populations
Proficiency using web-based applications, CRM tools, chat platforms, and Microsoft Word, Excel, and PowerPoint
Experience handling inbound calls, documenting interactions, and navigating multiple computer systems at once
Background exposure to non-profit services, public health, social work, psychology, sociology, criminology, or related fields is preferred
Bilingual fluency in Spanish and English is strongly preferred
Familiarity with tools such as Avaya CMS, Epic software, ADP-related platforms, or similar business systems is a plus

Job Responsibility

Handle incoming calls and inquiries, assess each situation carefully, and provide accurate guidance, service information, or appropriate referrals
Record client conversations and case details promptly in web-based platforms to maintain complete and accurate documentation
Stay informed on current programs, community resources, and service options so callers receive timely and relevant support
Work closely with colleagues and internal departments to coordinate responses and help resolve client needs efficiently
Deliver attentive, empathetic service across phone and digital communication channels while maintaining high quality standards
Use customer relationship management and call center systems to manage interactions, update records, and track follow-up activities
Support questions related to benefits, billing, or general service access by identifying next steps and escalating issues when needed

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

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Digital Customer Service Specialist with Spanish

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