Digital Customer Service Specialist with German Job at PPG Industries (Wrocław)

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Customer Operations Specialist (ISDIN) with German

Are you passionate about helping others? Do you like to work in an international...

Location

Spain , Barcelona

Salary:

28000.00 - 33000.00 EUR / Year

Babel Profiles

Expiration Date

Until further notice

Requirements

Bilingual proficiency or equivalent in German
Full professional level of Spanish
Full professional level of English (is a plus)
+3 years of experience in Customer Service, Customer Care, or Order Management, ideally in a B2B environment
Strong experience in back-office customer service, including order management, issue resolution, and logistics coordination
Strong problem-solving and solution-oriented mindset
Highly proactive, autonomous, and able to ramp up quickly
Adaptable and comfortable working in a dynamic, fast-paced environment
Hands-on experience with SAP is essential, along with strong proficiency in Microsoft Office
Strong collaboration skills and ability to work effectively across departments

Job Responsibility

Act as the main contact for customers and consumers in coordination with the Call Center, handling inquiries on orders, products, usage, and digital platforms
Manage inbound and outbound customer communications in areas without sales coverage across all channels
Coordinate daily operations with logistics providers, ensuring correct product intake and order processing
Oversee end-to-end order management, from entry through to shipment and delivery
Manage returns, claims, and invoice incidents, ensuring timely resolution
Maintain and update customer and product master data across internal systems and logistics partners

What we offer

Compensation: €28,000 - €33,000 gross annual salary, depending on your experience and the value you bring to the position
Bonus
Hybrid working model (1 day at home)
Private health and life insurance
Ticket Restaurant
Yoga, pilates, and barre classes

Fulltime

Customer Service Specialist

We are recruiting on behalf of an international organisation that is expanding i...

Location

Germany , Cologne

Salary:

Not provided

Euro London Appointments

Expiration Date

Until further notice

Requirements

C2 level German and B2/C1 level English (written and spoken)
Initial experience in customer service, customer support, call centre, or similar roles
Confident communicator with strong problem-solving skills and a calm approach under pressure
Comfortable working with multiple systems (e.g. CRM, ticketing tools, Microsoft Office)
Experience in automotive, logistics, or digital marketplaces is an advantage but not essential – full training will be provided

Job Responsibility

Acting as the first contact for customers via phone, email, and digital channels
Handling enquiries related to orders, processes, logistics, finance, and claims
Investigating and resolving customer issues quickly and effectively
Managing escalations and coordinating with internal stakeholders
Building strong, long-term customer relationships through clear communication and service excellence

What we offer

Hybrid working model
28 days holiday plus your birthday off
Annual Wellbeing Day and a paid Charity Day
Modern offices in Köln Mülheim with excellent transport links
Structured onboarding, training, and long-term development opportunities
Supportive, inclusive culture within an international environment

Fulltime

Digital Solution Specialist - Security - German Speaking

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, A...

Location

Ireland , Dublin

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Information Technology, Business Administration, or related field AND technology-related sales or account management experience
Cybersecurity industry experience
Microsoft security portfolio knowledge preferred
Demonstrated experience selling complex, cloud-based solutions to Enterprise customers
Proven sales experience
Proven self-starter able to work towards delivery of goals as best practices are being developed
High interest into the topic. Able to drive security conversations and conduct product/solution demonstrations
Solid understanding of security market and complete solutions
Experience in working with and through partners
Fluent spoken German and English.

Job Responsibility

Engage in conversations with customers aligned to their industry and collaborate with account and partner team to drive and qualify new opportunities and build pipeline
Leverage digital selling including digital signals to drive customer interests and identify new stakeholders at the customer
Identify customer business and technology readiness, proactively builds external stakeholders' mapping, implements strategies to accelerate the closing of deal and opportunities
Accelerate opportunities from the Lead stage to closing the opportunity successfully in a strong seller to seller alignment with our key security partners
Apply role orchestration model and navigates the Microsoft organization to bring the best impact to the customer
Identify new partners, develop joint proposals with partners and contribute to developing partner strategies
Leverage and share competitor knowledge across solution areas as a subject matter expert to inform decisions on pursuit or withdrawal
Lead conversations and set up events within Microsoft, mentors others and develop strategies for best practice sharing, initiate conversations with prospective customers/partners at events, act as a subject matter expert in one or more solution area(s)
Collaborate with the 'compete' SMEs internally to analyze competitor products, solutions, and/or services and implement strategies and drive the execution of projects, partners and collaborates with other teams on related deliverables, and leverages others in relevant work streams.

Fulltime

German Digital Content Review Specialist

Atlean World is an HR SaaS Consultant that aims to promote multicultural environ...

Location

Portugal , Lisbon

Salary:

Not provided

Atlean World

Expiration Date

Until further notice

Requirements

Fluent in German, with solid English communication skills
Tech-curious and eager to stay on top of the latest innovations
Customer-oriented, with prior experience as a strong advantage
Excellent communicator, both written and verbal
Empathetic by nature, with a genuine passion for helping others

Job Responsibility

Review Content in accordance with the policies
Moderate and escalate violations of client policies
Maintain a high level of quality in each case you review

What we offer

Meal vouchers
2 extra salaries
Private health insurance after 6 months
Covered flight expenses
Airport pick-up and settling assistance
Accommodation provided in shared apartments
Complimentary Portuguese lessons
Free sports activities

Fulltime

Digital Enterprise Solution Specialist Cloud & AI - German speaking

Digital Enterprise Sales (DES), part of Microsoft's Global Enterprise Sales orga...

Location

Ireland , Dublin

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Written and verbal fluency in German (Germany market)
Demonstrated solution sales or consulting services sales experience
Experience in technology-related sales or account management OR Bachelor’s degree in Information Technology, Business Administration, or a related field combined with relevant sales/account management experience OR Equivalent professional experience

Job Responsibility

Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction
Be the key trusted advisor and influencer in shaping customer decisions to buy and adopt Microsoft Azure solutions
Collaborates with Digital Specialists, extended sales team, partners to conduct business analysis to pursue high-potential customers and develop a target list of potential business
Orchestrate technical demonstrations with other Technical Sales roles, to showcase how the proven capabilities of Microsoft Azure, to meet customer’s business and technical objectives related migrations to the Microsoft cloud
Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that are aligned with the customer's industry and turns opportunities into deals
Build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders
Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners

What we offer

Flexible work options are available, including the possibility to work from home partially

Fulltime

Digital Solution Area Specialist - Azure, Data & AI - German Speaking

Are you passionate about AI and eager to transform the IT landscape? Join our dy...

Location

Ireland , Dublin

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Several years of solid experience in technology-related sales or account management experience
Several years of solution or services sales experience in the field of Azure, Data, Application and Infrastructure
Bachelor's or Master's Degree in Computer Science, Information Technology, Business Administration, or related field advantageous

Job Responsibility

Lead Customer Engagements: Act as the Cloud & AI sales lead, guiding customers through cloud transformation across infrastructure, data, and AI platforms. Address business and technical needs with demos, whiteboarding, and solution storytelling
Own and Convert Pipeline: Manage forecast and pipeline rigorously from early-stage to close. Use tools like Industry Account Plans (IAP), Landing Experience Plans (LXP), and checklists to execute territory planning and strategies and drive revenue
Orchestrate Across Teams: Partner with Account Executives, Solution Engineers, Cloud Solution Architects, and partners to co-sell, validate solutions, and ensure successful deployment through the Cloud & AI Marketplace
Accelerate Decisions: Engage decision-makers with clear business cases using Cloud & AI Pricing Calculator, ROI, and TCO tools. Scope proofs of concept and lead customers from commitment to consumption
Inspire and Influence: Bring technical fluency and inclusive leadership to virtual teams. Solve challenges with expertise in virtualization, cloud-native tech, data modernization, and AI

Fulltime

Senior Specialist, Customer Success

Mastercard powers economies and empowers people in 200+ countries and territorie...

Location

Austria , Vienna

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Experience managing clients or internal stakeholders
Logical, structured thinking, and affinity for numerical analysis
Experienced at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage
Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus
Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability
Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
Experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth
Experience in identifying next opportunity for customers to further enhance the strength and value of the partnership for both parties
Experience in creative thinking and development of innovative solutions to complex customer challenges
Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level

Job Responsibility

Support the development and delivery of strategic priorities within the region
Focus on ensuring priority customers and segments experience positive change through more effective use of Services network products
Work closely with cross-functional teams including Network Services, Account Management, Sales, Product, Technical Account Managers and support/delivery teams to realize the full value proposition of Mastercard Network Products on behalf of the customer.

Fulltime

Senior Specialist, Customer Success

Services within Mastercard is responsible for acquiring, engaging, and retaining...

Location

Germany , Frankfurt

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Experience managing clients or internal stakeholders
Logical, structured thinking, and affinity for numerical analysis
Experienced at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage
Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus
Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability
Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
Experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth
Experience in identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both parties
Experience in creative thinking and development of innovative solutions to complex customer challenges
Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level

Job Responsibility

Engage with stakeholders to study the viability of proposed solutions and understand cyber threats in financial and payment sectors
Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products
Articulate key performance indicators related to cost, performance and optimization and the insights associated with them
Leverage Mastercard Services’ offerings to achieve customer goals and realize value propositions of Mastercard products
Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings
Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid data
Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition
Translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
Gather and report customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve products

Fulltime

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Digital Customer Service Specialist with German

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