Digital Customer Service Specialist with French Job at PPG Industries (Wrocław)

Digital Marketing Customer Support Specialist

Atlean World is an HR SaaS Consultant that aims to promote multicultural environ...

Location

Portugal , Lisbon

Salary:

Not provided

Atlean World

Expiration Date

Until further notice

Requirements

Fluent in French
Strong English skills
Knowledge of digital marketing concepts
Experience on paid campaign management is mandatory
Have a degree in Marketing or related field
Have experience in Digital Marketing
Have experience in a Contact Centre, Service program for any Advertising Tech company
Are fluent with any social media products usage and basic understanding of digital advertising
Have a strong customer service-oriented skill
Can work as a team member, as well as independently

Job Responsibility

Provide B2B support to our valued advertisers
Manage product troubleshooting and delivering exceptional customer support related to our advertising offerings
Proactively identify initiatives to enhance our services and elevate the overall user experience
Manage and resolve end-to-end product troubleshooting and customer support for our advertising products, handling inquiries via email and chat channels
Take ownership of query resolution by collaborating with our internal Product Operations and Engineering teams to address all types of general, technical, or product-related questions
Enhance overall Customer Satisfaction metrics by ensuring high-quality service throughout the case journey, providing regular updates at every touchpoint
Maintain strict adherence to service levels across all channels to achieve Best in Class productivity and significantly reduce resolution times for our end customers
Collaborate with in-house technical specialists to educate advertisers on product features and common issues they may encounter

What we offer

Relocation Assistance with Accommodation
Meal vouchers
2 extra salaries
Private health insurance
Monthly Bonus

Fulltime

Digital Sales Agent with French

Hewlett Packard Enterprise (HPE) is providing expertise and experience to custom...

Location

Romania , Bucharest

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Excellent communication and grammar skills (written and verbal)
Fluent in French and English
Sales experience or customer service skills
Strong organizational, time management, and planning skills
Strong ability to multi-task and stay focused in high-pressure situations
Moderate knowledge and understanding of customer conversational experience principles
Basic knowledge of web or digital marketing principles

Job Responsibility

Brainstorm with customers and HPE technical specialists to identify and develop solutions for customer’s business requirements
Articulate the company’s technology and product portfolio, positioning to both business and technical users
Provide assistance and guidance during the process by identifying customer’s requirements
Support the customer in defining their needs to recognize new business and lead generation opportunities
Use customer engagement tools (chat, e-mail, phones, web-forms) to interact and reach out to online customers
Provide SME support, in a professional manner, to customers within agreed time frames
Position HPE solutions to customers with professionalism and enthusiasm to generate leads
Comply with all HPE web standards, processes and tools
Actively participate in various internal technology forums and other technology sources to gather information on current products and position them to customers as and when required

What we offer

Health & Wellbeing
Personal & Professional Development
Diversity, Inclusion & Belonging

Fulltime

Live Chat & Digital Inbound Sales Advisor

The role involves engaging with customers to identify business requirements, pro...

Location

Romania , Bucharest

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Excellent communication and grammar skills (written and verbal)
Fluent in French and English
Sales experience or customer service skills
Strong organizational, time management, and planning skills
Strong ability to multi-task and stay focused in high-pressure situations
Moderate knowledge and understanding of customer conversational experience principles
Basic knowledge of web or digital marketing principles.

Job Responsibility

Brainstorm with customers and HPE technical specialists to identify and develop solutions for customer’s business requirements
Being able to articulate the company’s technology and product portfolio, positioning to both business and technical users
Engaged in a presale’s technical consultancy and advisory role, the consultant will provide assistance and guidance during the process by identifying customer’s requirements
Support the customer in defining their needs to recognize new business and lead generation opportunities
Use customer engagement tools (chat, e-mail, phones, web-forms) to interact and reach out to online customers
Provide SME support, in a professional manner, to customers within agreed time frames
Position HPE solutions to customers with professionalism and enthusiasm to generate leads
Comply with all HPE web standards, processes and tools
Actively participate in various internal technology forums and other technology sources to gather information on current products and position them to customers as and when required.

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional inclusion and diversity initiatives

Fulltime

Junior Digital Customer Service Specialist

Looking for a place to start your career in an international, supportive, and de...

Location

Poland , Wrocław

Salary:

Not provided

PPG Industries

Expiration Date

Until further notice

Requirements

Fluency in English and French (written and spoken)
Familiarity with computer applications, including MS Office
Strong communication and interpersonal skills
Customer‑focused mindset and positive, proactive attitude
Problem‑solving approach and willingness to learn
Ability to work effectively as part of a team

Job Responsibility

Respond to customer inquiries through email, phone, chat, messaging platforms, and social media
Provide accurate, friendly, and timely support, meeting service standards and SLA targets
Solve basic customer issues and escalate more complex cases to senior specialists or second‑level support
Collaborate closely with colleagues across Customer Service, Digital, and Operations teams
Use CRM and ticketing systems to log, track, and update customer requests
Support the maintenance of FAQs, knowledge bases, and self‑service materials
Collect and report customer feedback and contribute ideas for improving customer journeys
Participate in training, coaching, and ongoing skill development
Follow established processes, service guidelines, and quality standards

What we offer

Work in a pet‑friendly office - bring your dog to the office!
Multisport card
Private medical care
Lunch card
Office parking options
Annual bonus
Discounts on our products
Collaborative, supportive, and inclusive culture

Fulltime

Customer Service Specialist

We are recruiting on behalf of an international organisation that is expanding i...

Location

Germany , Cologne

Salary:

Not provided

Euro London Appointments

Expiration Date

Until further notice

Requirements

C2 level French and B2/C1 level English (written and spoken)
Initial experience in customer service, customer support, call centre, or similar roles
Confident communicator with strong problem-solving skills and a calm approach under pressure
Comfortable working with multiple systems (e.g. CRM, ticketing tools, Microsoft Office)

Job Responsibility

Acting as the first contact for customers via phone, email, and digital channels
Handling enquiries related to orders, processes, logistics, finance, and claims
Investigating and resolving customer issues quickly and effectively
Managing escalations and coordinating with internal stakeholders
Building strong, long-term customer relationships through clear communication and service excellence

What we offer

Hybrid working model
28 days holiday plus your birthday off
Annual Wellbeing Day and a paid Charity Day
Modern offices in Köln Mülheim with excellent transport links
Structured onboarding, training, and long-term development opportunities
Supportive, inclusive culture within an international environment

Fulltime

Digital Enterprise Sales Specialist- Cloud & AI -Arabic AND French Speaking

Digital Enterprise Sales (DES), part of Microsoft's Global Enterprise Sales orga...

Location

Ireland , Dublin

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience
Fluency in French & Arabic & English

Job Responsibility

Customer-First Mindset: Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms
Trusted Advisor: Be a key trusted advisor and influencer in shaping customer decisions to buy and adopt Microsoft Azure solutions by winning the customers’ technical decision for consumption projects and usage scenarios through tailored messaging, technical discussions, and aligning the appropriate solutions partners, programs and resources to guide them in decision making and consumption plans
Team Collaboration: Collaborates with Digital Specialists, extended sales team, partners to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Elevate team capabilities and focus on working smarter and more effectively. Prioritizing time with customers and partners, leveraging tools and processes to run and grow the business and build a solid team
Technical Acumen: Orchestrate technical demonstrations with other Technical Sales roles, to showcase how the proven capabilities of Microsoft Azure to meet customer’s business and technical objectives. Collaborate with account teams and partners to track, qualify, and expand new opportunities, building continuous pipeline. Interfaces with customers and builds relationships via social selling
Digital Transformation & Solution Enablement: Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that are aligned with the customer's industry and turns opportunities into deals. Has a fundamental understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops and webinars
Stakeholder Partnership: Build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders. Collaborates with account teams to identify and engage business subject matter decision makers at the customer's/partner's business and maximize scale through partners
Deal Orchestration & Cross-Functional Sales Enablement: Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners, creating demand leading with industry use cases

French Support Specialist

Our client is developing a European-wide charging network for electric vehicles,...

Location

Greece , Athens

Salary:

1250.00 EUR / Month

Randstad

Expiration Date

December 30, 2026

Requirements

Native or near-native level of French language
Fluency in English
PC literacy
Strong communication and interpersonal skills
Availability to work 24/7 to ensure continuous support

Job Responsibility

Collaborate with internal and external clients to provide high-level support for client using the services of charging network for electric vehicles
Conduct end-to-end investigations for relevant cases
Contribute to the creation, improvement, and documentation of daily work processes to enhance overall efficiency
Guide new clients through digital onboarding
Build trust and security for customer requests related to mobile apps and digital payments
Assist in the testing of new payment services provided through mobile apps and create supportive materials (FAQs) for end-users

Guest Experience Specialist

GuestReady is a leading short-term rental and hospitality management company, op...

Location

Morocco , Tangier

Salary:

Not provided

GuestReady

Expiration Date

Until further notice

Requirements

Fluency in French and English (written and spoken) is mandatory
Based in Morocco with the right to work as a freelancer
Previous experience in hospitality, customer service, or similar roles
Strong problem-solving skills and ability to work autonomously
Comfortable using digital tools and working remotely
Ability to multitask and perform under pressure
Availability to work flexible shifts, including evenings, weekends, and holidays if required

Job Responsibility

Provide professional and friendly guest support via chat, phone, and email
Act as the first point of contact for guests experiencing check-in, cleaning, maintenance, or check-out issues, taking full ownership and ensuring quick resolution
Perform basic troubleshooting for common technical requests (e.g., Wi-Fi resets)
Ensure high-quality communication and guest satisfaction at all times
Accurately document all guest interactions in internal systems
Stay up to date with GuestReady’s tools, processes, and service standards
Proactively suggest solutions and improvements to enhance the guest experience

What we offer

Fully Remote Role – Work from anywhere in Morocco
International Exposure – Be part of a fast-growing global hospitality company
Learning & Development – Continuous growth opportunities
Collaborative Culture – Join a dynamic, multicultural team
Growth Potential – Opportunity to expand responsibilities as we grow

Fulltime

Digital Customer Service Specialist with French

PPG Industries

Location:
Poland , Wrocław

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 26, 2026

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