Digital CRO Manager

Are you passionate about driving impact through digital innovation and data-led decision making? Join us as our CRO Manager and play a pivotal role in powering charitable income growth for the British Heart Foundation (BHF). As the leader of a dynamic team of CRO Specialists and Developers, you’ll champion experimentation and optimisation, shaping the future of digital fundraising across a diverse portfolio of products and customer journeys. This is your chance to collaborate with talented colleagues from UX/UI, Digital Analytics and Customer Insight, and to work together with fundraising teams from a variety of specialisms. You’ll oversee a vibrant experimentation roadmap, support the launch of a sector-leading centre of excellence, and embed best-in-class tools such as Jira to supercharge efficiency and collaboration. With the support of the Digital leadership team, you’ll translate business goals into bold CRO strategies, inspire a culture of data-driven decision-making, and guide your team as they deliver tangible, transformative results. If you’re ready to drive innovation, develop a high-performing team, and make a real difference in the charity sector, we want to hear from you.