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Lush Poland is looking for an enthusiastic and detail-oriented individual to support the development and execution of our digital e-commerce services. This role requires strong analytical thinking and solid reporting skills. Guided by the European Digital Team Manager, you will implement the local merchandising strategy, respond to market trends and customer needs, and adapt quickly to evolving business priorities. You will contribute to enhancing our global digital platform by improving product discoverability, optimising conversion rates, and driving online sales. The Digital Coordinator will report to the EU Digital Team Manager and Digital Team Leads, with a primary focus on delivering the country strategy within our website and app vision and ensuring high-quality localisation. Over time, you will gain experience working within international teams and contribute to the global success of Lush Digital. Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Job Responsibility:
Support the development and execution of digital e-commerce services
Implement the local merchandising strategy
Respond to market trends and customer needs
Optimise the global platform for internal search to facilitate product discoverability
Monitor onsite search behaviour/external trends to inform onsite search optimisation
Localise onsite tags and collections
Implement SEO on-page improvements
Implement, optimise and maintain product merchandising across the global platform
Implement content stories on product pages and measure their impact
Roll out and maintain the single app/homepage strategy
Collaborate to develop trade plans for product launches
Coordinate the launch of seasonal and collaboration products
Coordinate website messaging and localisation with local teams
Provide translation support for newsletters and digital marketing activities
Manage app and web content in Contentful
Monitor local sales trends and provide recommendations
Ensure regular reporting is up to date
Report on performance of the global digital estate
Create product and financial forecasts for the local market
Collaborate with local Retail and Brand Communication teams
Work with Digital Fulfilment to manage sampling, inserts and promotional stock
Support implementation of payment and delivery methods
Requirements:
At least 1 to 3 years of experience in digital project management and e-commerce
Polish native or very experienced with Poland as a market and local trends
Degree in Digital Marketing or related studies or internships
Excellent Polish and English language skills
Team Player
A flexible and well-organised working structure
Not afraid of terms and programs like SEO / CRM / PPC / Power BI / Google Analytics / TypeSense / Contentful / Braze / Localise, and other digital tools
Nice to have:
In-depth knowledge of Lush
What we offer:
10% Employee Owned
All colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success