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Digital Content Writer

https://www.randstad.com Logo

Randstad

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Location:
Canada , Toronto

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Contract Type:
Not provided

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Salary:

48.20 CAD / Hour

Job Description:

We are seeking a dynamic and self-motivated Digital Content Writer (Content Designer) to join our clients collaborative and empathetic team. In this role, you will be responsible for crafting, editing, and proofreading compelling copy for our public-facing digital channels. Working closely with cross-disciplinary design teams, your goal will be to develop innovative, human-centric content that delivers a best-in-class user experience, aligns with business objectives, and maintains a consistent, trustworthy, helpful, and friendly brand voice. This position requires strong attention to detail, flexibility, and a deep understanding of editorial standards, accessibility, and SEO best practices.

Job Responsibility:

  • Support project discovery by conducting content strategy tasks and UX research (e.g., competitive research, content inventories, drafting usability questions, and wireframe copy)
  • Manage all facets of the editorial process throughout a project’s lifecycle, including supporting French translation
  • Write, edit, and proofread original and supplied copy, ensuring accuracy, brand compliance, and alignment with business objectives
  • Ensure all content meets style, voice/tone, quality standards, accessibility requirements, and the principles of plain language
  • Proactively move pages through the editorial workflow, which involves addressing questions and feedback, collecting necessary signoffs, and authoring content in the Content Management System (CMS)
  • Conduct content walkthroughs with project teams and external stakeholders (e.g., business, marketing, legal, and regulatory groups)
  • Build pages in our CMS (e.g., Adobe Experience Manager - AEM or similar) with accuracy and independence
  • Troubleshoot and address content defects
  • Provide content/authoring support during program launches, which may occasionally require support outside of regular business hours
  • Remain current on emerging web technologies, accessibility standards (e.g., WCAG 2.0), mobile applications, and SEO
  • Foster collaborative relationships with all stakeholders, constantly advocating for good content design
  • Collaborate with UX and visual design teams to deliver content that meets both user needs and business objectives

Requirements:

  • 3-5 years of related experience in a content editor, content design, UX writing, or digital editorial environment
  • Excellent working knowledge of CP Style
  • Proven experience writing for web and/or digital properties
  • Bachelor’s degree in Journalism or a related field (e.g., English, Communications, Marketing, Technical Writing) or equivalent work experience

Nice to have:

  • Experience with AEM or a similar Content Management System
  • Familiarity with enterprise project methodologies and publishing/workflow tools (e.g., Jira/Confluence)
  • Previous experience working with cross-disciplinary teams (UX Designers, Creative Designers, Product Design Leads)
  • Familiarity with the principles of content strategy, inclusive writing, WCAG 2.0 Accessibility Standards, plain language principles, SEO, and user experience
What we offer:
  • Collaborative and Empathetic Team
  • Excellent Work-Life Balance
  • Impactful Work
  • Agile and Innovative Environment
  • Professional Growth

Additional Information:

Job Posted:
January 11, 2026

Expiration:
March 09, 2026

Employment Type:
Fulltime
Job Link Share:

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