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This role will focus on managing and optimizing digital communications across multiple web properties and digital platforms, with a strong emphasis on Adobe Experience Manager (AEM) content authoring, website maintenance, digital optimization, and cross-functional collaboration. The ideal candidate is detail-oriented, analytical, and passionate about delivering high-quality digital experiences within a fast-paced, highly regulated environment.
Job Responsibility
Create, update, maintain, and optimize website content and digital experiences using Adobe Experience Manager (AEM)
Support ongoing website enhancements, content updates, new page creation, and functionality improvements across multiple digital properties
Monitor website performance and user engagement metrics to identify optimization opportunities and improve digital effectiveness
Produce regular analytics and performance reports, providing actionable insights and recommendations based on data trends
Partner with marketing stakeholders, business owners, UX teams, and developers to execute digital communications initiatives and support omnichannel campaigns
Assist with project coordination activities including timelines, content workflows, resource alignment, and implementation support
Ensure websites and digital assets meet accessibility, compliance, QA, and legal review standards
Collaborate with technology and platform teams to troubleshoot broken links, functionality issues, and platform-related concerns
Contribute ideas related to SEO, UX, digital strategy, and emerging digital communications best practices
Support continuous improvement initiatives focused on enhancing customer experience and digital engagement
Requirements
3+ years of hands-on experience with Adobe Experience Manager (AEM) content authoring and website content management
Experience supporting website management, digital communications, content publishing, or digital marketing initiatives
Familiarity with SEO best practices, web analytics, UX principles, and digital optimization strategies
Experience with tools such as Google Analytics, Figma, and enterprise CMS platforms
Ability to interpret digital performance data and translate findings into actionable recommendations
Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously
Excellent communication and cross-functional collaboration skills
Experience working within insurance, financial services, healthcare, or another highly regulated industry is preferred
Bachelor's degree in Communications, Digital Marketing, Marketing, or a related field preferred
Google Analytics or other digital marketing certifications are a plus
Nice to have
Experience working within insurance, financial services, healthcare, or another highly regulated industry
Bachelor's degree in Communications, Digital Marketing, Marketing, or a related field
Google Analytics or other digital marketing certifications
What we offer
Medical, vision, dental, and life and disability insurance