Digital Content Production - Production

• Upload editorial, research, product and marketing campaign content to the relevant websites using various web Content Management Systems and AEM in particular
• Manage the web content changes processes and the demand requests
• Ensure that all our customer journeys match our content strategy and customer experience principles
• Ensure appropriate and accurate application of brand guidelines and appropriate use of templates and design frameworks
• Know and understand the KPIs and metrics for marcomms and our content strategy principles
• Role-model our desired behaviours and support the embedding of a genuinely collaborative spirit
• Development and implementation of marketing strategies to promote brand, products, and services across various markets
• Development and implementation of marketing strategies and delivery that aligns with the banks business objectives
• Collaboration with product development, sales, and other departments to align marketing efforts
• Development of compelling and targeted content for various marketing channels
• Analysis of data to make informed decisions and optimize marketing strategies
• Management of the marketing budget, allocating resources to maximise ROI
• Defines marketing vision, sets goals, clarifies objectives and works across organisations
• To perform prescribed activities in a timely manner and to a high standard
• Lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation
• Advise and influence decision making within own area of expertise
• Take ownership for managing risk and strengthening controls
• Maintain and continually build an understanding of how own sub-function integrates with function
• Make evaluative judgements based on the analysis of factual information
• Resolve problems by identifying and selecting solutions
• Guide and persuade team members and communicate complex / sensitive information
• Act as contact point for stakeholders outside of the immediate function

• Strong experience and strong knowledge of all elements of content management and platforms
• Experience of AEM, Adobe Workfront, Adobe Assets, JIRA & confluence tools
• Intermediate experience in advocating the use of content management as a UX discipline
• A great attention to detail
• The ability to work as a part of a team
• A focus on what is best for the online customer

An understanding of HTML and basic CSS

• Hybrid working
• Modern workspaces, collaborative areas, and state-of-the-art meeting rooms
• Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations
• A supportive and inclusive culture and environment