Digital Content Manager Job at ECPI University (Cranberry)

Digital Content Manager

ECPI University

Location:
United States , Cranberry

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Our Life Science Connect Digital Content Team plays a pivotal role in connecting our clients and our readers. The Digital Content Managers (DCMs) are responsible for the production and optimization of content for an assigned set of customers. In addition, the DCMs manage the promotion of client content in our regular and custom newsletters. When done right, we are viewed as a partner, an extension of our clients’ marketing and sales enablement team. We seek to understand, work unbelievably hard to learn what is needed, and then are relentless in our pursuit of providing real help.

Job Responsibility:

Build and maintain relationships with client contacts for the collection and administration of the client’s Audience Access programs
Assist the Business Development team with the client onboarding process, gathering company information and content
Ensure client Audience Access programs start on-time operate without issue throughout
Explain production procedures and best practices to clients and internal stakeholders
Help Business Development Reps identify accounts that are in need of varied or new content
Populate email newsletters monthly to ensure clients receive Audience Access inclusions. May include working directly with clients by setting deadlines and collecting specific content.
Align content to themed newsletter sends through the mapping of content across the upcoming month.
Collaborate with the editorial team to identify timely and applicable editorial content.
Help Business Development Reps select and schedule content for quarterly Sourcing Center newsletters and other special edition themed or product newsletters.
Edit and optimize all content titles and summaries within general and custom newsletters for formatting, spacing, and reader engagement.
Create subject lines, pre-headers, and newsletter titles for a variety of newsletter types.
Write and optimize unique emails as part of lead nurturing or ABM campaigns. May include web page introductions, newsletter introductions/footers, or full messaging from site partnership teams or individuals related to content themes, portfolios, or individual content pieces.
Project Management and reporting as needed

Requirements:

Bachelor’s degree (Equivalent work experience will be considered in place of degree)
3-5 years of work experience in a content production or customer service role
Excellent communicator – written and verbal
Good proofreading and copy-editing skills
1-3 years of experience with HTML, extremely comfortable with web and social media
Basic understand of Google search rankings
High attention to detail
Capable working alone or within a small team

Nice to have:

Technical background in communications or life sciences
Prior SEO training and experience
Knowledge of SEO copy writing
Experience writing original copy for the web

What we offer:

Medical/vision/prescription/dental coverage for you and your family
100% company-paid short- and long-term disability insurance
100% company-paid life insurance
401(k) with dollar-for-dollar company match up to 6%
15 vacation days and 6 personal days on day 1
13 company-paid holidays

Additional Information:

Job Posted:
January 10, 2026

Expiration:
January 14, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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