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We are looking for a hands-on, creative, and digitally-savvy Digital Content Manager to join our amazing team in London. We believe brilliant food and drink starts with brilliant people. For over 25 years, we’ve been part of some of the UK’s most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do.
Job Responsibility:
Content Capture & Creation: Proactively attend events and visit sites to capture engaging photo and video content
Internal Social Media Management: Lead the planning, scheduling, and publishing of content across brand and venue-level social channels
Creative Briefing: Brief designers, photographers, videographers, and editors to support content production
Website & Email Content: Ensure websites are visually fresh and up-to-date
support e-newsletter creation
Community Engagement: Support community-building online through active management of content, comments, tags, and DMs
On-the-Ground Agility: Be responsive and mobile, able to attend events or respond quickly to content opportunities
Brand Representation: Serve as an ambassador for the company at relevant external industry and brand events
Risk Management: Proactively identify reputational, brand and financial risks within marketing activity
Health & Safety / Compliance: Ensure all marketing activity complies with internal brand standards, safeguarding, GDPR, and health & safety policies
Requirements:
3+ years’ experience in a content-led digitally-prevalent marketing role, ideally within hospitality, events, or lifestyle brands
Confident behind a camera and experienced in shooting, editing, and publishing social-first content (particularly Reels, TikToks, and Stories)
Demonstrable experience managing social media channels and content calendars with a portfolio of successful work
Excellent copywriting skills and attention to detail
Comfortable working independently and out on-site – this is not a desk-based role
Creative eye and passion for storytelling, food, people, and place
Strong organisational skills and the ability to juggle multiple projects at pace
Proficiency with tools like Canva, Adobe Creative Suite, or mobile editing apps is highly desirable
CMS and email marketing experience a plus
Nice to have:
Proficiency with tools like Canva, Adobe Creative Suite, or mobile editing apps
CMS and email marketing experience
What we offer:
Personal Development and Training opportunities
Life assurance scheme
Pension scheme
Holiday allowance
Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
Eye care
A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
Family friendly support
Regular social events and communication with our leaders
A holiday purchase scheme
Volunteering days
Professional subscriptions
Recognition schemes and people awards
Long service awards
Access to some great high street discount vouchers
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