Digital Communications Advisor Job at Randstad (Melbourne)

Live Chat & Digital Inbound Sales Advisor

The role involves engaging with customers to identify business requirements, pro...

Location

Romania , Bucharest

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Excellent communication and grammar skills (written and verbal)
Fluent in French and English
Sales experience or customer service skills
Strong organizational, time management, and planning skills
Strong ability to multi-task and stay focused in high-pressure situations
Moderate knowledge and understanding of customer conversational experience principles
Basic knowledge of web or digital marketing principles.

Job Responsibility

Brainstorm with customers and HPE technical specialists to identify and develop solutions for customer’s business requirements
Being able to articulate the company’s technology and product portfolio, positioning to both business and technical users
Engaged in a presale’s technical consultancy and advisory role, the consultant will provide assistance and guidance during the process by identifying customer’s requirements
Support the customer in defining their needs to recognize new business and lead generation opportunities
Use customer engagement tools (chat, e-mail, phones, web-forms) to interact and reach out to online customers
Provide SME support, in a professional manner, to customers within agreed time frames
Position HPE solutions to customers with professionalism and enthusiasm to generate leads
Comply with all HPE web standards, processes and tools
Actively participate in various internal technology forums and other technology sources to gather information on current products and position them to customers as and when required.

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional inclusion and diversity initiatives

Fulltime

Live Chat & Digital Inbound Sales Advisor

Hewlett Packard Enterprise (HPE) is providing expertise and experience to custom...

Location

Mexico , Guadalajara

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

0-2 years experience supporting customers
Excellent communication and grammar skills (written and verbal)
Fluent in English
Excel - Intermediate level
Sales experience or customer service skills
Strong organizational, time management, and planning skills
Strong ability to multi-task and stay focused in high-pressure situations
Moderate knowledge and understanding of customer conversational experience principles
Basic knowledge of web or digital marketing principles

Job Responsibility

Understand customer requirements and provide guidance & support to new & existing corporate customers who visit HPE.com sites
Brainstorm with customers and HPE technical specialists to identify and develop solutions for customer’s business requirements
Articulate the company’s technology and product portfolio, positioning to both business and technical users
Provide assistance and guidance during the process by identifying customer’s requirements
Support the customer in defining their needs to recognize new business and lead generation opportunities
Use customer engagement tools (chat, e-mail, phones, web-forms) to interact and reach out to online customers
Provide SME support, in a professional manner, to customers within agreed time frames
Position HPE solutions to customers with professionalism and enthusiasm to generate leads
Comply with all HPE web standards, processes and tools
Actively participate in various internal technology forums and other technology sources to gather information on current products and position them to customers as and when required

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Czech Digital Content Review Advisor

Atlean World is an HR SaaS Consultant that aims to promote multicultural environ...

Location

Portugal , Lisbon

Salary:

Not provided

Atlean World

Expiration Date

Until further notice

Requirements

Fluent in Czech
Good English
Curious about the latest tech
Experience is a bonus
Communication Virtuoso
Empathy Expert

Job Responsibility

Review Content in accordance with the policies
Moderate and escalate violations of client policies
Maintain a high level of quality in each case you review

What we offer

12-month renewable contract
Meal vouchers
2 extra salaries
Private health insurance after 6 months
Covered flight expenses
Airport pick-up and settling assistance
Accommodation provided in shared apartments
Complimentary Portuguese lessons
Free sports activities

Fulltime

Digital Life Garage Customer Engagement Advisor

HPE Digital Life Garage Customer Engagement Advisor role focused on applying cus...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

BA or BS in Marketing or related field
MBA preferred
7+ years marketing experience
Industry, sales, channel and/or project management experience a plus
Expert knowledge of marketing fundamental, products/services/solution lifecycle and knowledge management
Experience in developing and driving consistent field adoption of industry/segment message
In-depth knowledge of industry and customer segments and demand generation program
Familiarity with and/or experience in partner management
Excellent written/oral communications and analytical skills
Excellent interpersonal skills

Job Responsibility

Define customer experience requirements across customer touchpoints
Apply and tailor customer experience design methods to lead complex cross-functional teams
Lead cross functional team to design customer experience across the entire customer lifecycle
Lead horizontal teams to deliver experiences to the market
Develop and implement customer experience metrics
Design and manage customized customer experiences and briefings for the briefing center(s)
Facilitate discussion, synthesize conclusions and identify follow up plans resulting from briefing(s)
Develop new ideas and methods for using briefings to increase sales and improve company-customer relationship
Provide direction and guidance to process improvements and establish policies in the Executive Briefing Center
Execute customer retention program and user groups

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Communications and Engagement Lead

Communications and Engagement will lead a high-performing communications team to...

Location

India , Bangalore

Salary:

Not provided

Beretta Clima Italia

Expiration Date

Until further notice

Requirements

Bachelor’s degree in communications, public relations, marketing, or a related field
a master’s degree is preferred
15+ years in corporate communications, with experience leading teams in Global Capability Centers or technology-driven organizations
Proven track record in managing communication strategies for large-scale digital transformation initiatives
Strong leadership and team management capabilities, with the ability to inspire and guide a diverse team
Exceptional communication skills, with the ability to craft and deliver strategic narratives
Proficiency in leveraging digital tools and platforms for communication and storytelling
Expertise in thought leadership, media relations, and employee engagement
Deep understanding of digital transformation trends, GCC ecosystems, and global best practices in corporate communications
Familiarity with managing change communication and fostering innovation through strategic messaging

Job Responsibility

Lead, mentor, and develop a team of communications professionals, fostering a collaborative and high-performance culture
Provide strategic direction and ensure the team’s efforts align with Carrier’s digital transformation goals and global communications strategy
Establish team priorities, oversee project timelines, and manage resources to deliver high-quality outcomes
Build and maintain a center of excellence for communications within the GCC, leveraging best practices and driving continuous improvement
Partner with senior executives to craft and execute strategic communication plans that articulate Carrier’s digital transformation vision
Drive the creation of thought leadership content, including white papers, articles, and keynote presentations, positioning Carrier as an innovator in the digital space
Represent the GCC’s achievements at industry events and forums, building credibility and reinforcing Carrier’s leadership position
Cultivate relationships with industry influencers, analysts, and partners to amplify Carrier’s brand and reputation
Develop and implement internal communication strategies that enhance employee alignment, engagement, and understanding of digital transformation initiatives
Oversee the creation and management of communication channels, such as intranets, newsletters, and interactive platforms, ensuring consistent messaging

What we offer

flexible schedules
parental leave
professional development opportunities
Employee Assistance Programme

Fulltime

HR & Internal Communications Partner

We’re looking for a HR & Internal Communications Partner who’s passionate about ...

Location

United Kingdom , London

Salary:

Not provided

Footballco

Expiration Date

Until further notice

Requirements

Proven experience as an HR Advisor / Junior HRBP stepping up, with a strong track record in delivering internal communications
Experience in supporting and developing line managers in a variety of HR and people management areas
Exposure to change management, employee engagement, and performance management initiatives
Sound knowledge of employment law and HR best practices
International experience would be a bonus
Ability to balance strategic thinking with hands-on delivery
Proactive problem-solving approach, with resilience and adaptability in a fast-paced environment
Excellent communication and interpersonal skills, with the ability to adapt style across different audiences
Strong project management and organizational skills, with the ability to manage multiple priorities
Commercially astute, with the ability to translate business needs into people & communications strategies

Job Responsibility

Own and deliver a global internal communication plan aligned with company strategy and values
Collaborate with senior leaders and departments to translate business updates into clear and compelling messages
Support the planning, coordination, and execution of internal events such as global town halls, webinars, and employee engagement campaigns
Create engaging content (written, visual, and digital) for internal communication channels
Monitor employee feedback and engagement with internal communications
analyse metrics and recommend improvements
Partner with managers to build leadership capability, offering coaching and guidance on people management, team development, and decision-making
Support managers with people challenges, whether it’s performance, capability, conduct wellbeing, growth, or team dynamics with confidence and consistency
Provide practical tools, frameworks, and training to help managers lead their teams effectively
Champion a positive, inclusive, and engaging culture where people feel valued and supported

Fulltime

Customer Service Advisor

Join us at Barclays as a Customer Service Advisor and help make a real differenc...

Location

United Kingdom , Glasgow

Salary:

26500.00 GBP / Year

Barclays

Expiration Date

Until further notice

Requirements

Background in customer service, retail, hospitality, or any other role where you've supported customers
Passion for helping people
Empathy and dedication
Ability to work a shift pattern between 7am and 11pm, including some weekends
Ability to provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Ability to collaborate across multiple digital channels
Ability to enhance the bank's digital capabilities
Ability to provide exceptional customer service
Ability to support the collaboration of internal stakeholders
Ability to support teams within the business operations function

Job Responsibility

Provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Collaboration across multiple digital channels to personalise each interaction with a customer
Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support
Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time
Support teams within the business operations function as needed, including risk management, compliance and collections
Comply with all regulatory requirements and internal policies related to customer care
To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard
Likely to have responsibility for specific processes within a team

What we offer

Pension plan
Private medical insurance
Life insurance
Income protection
Full training
Support of our collaborative team
Hybrid working
Opportunities to thrive
Structured approach to hybrid working

Fulltime

Customer Service Advisor

Join us at Barclays as a Customer Service Advisor and help make a real differenc...

Location

United Kingdom , Brighton

Salary:

26500.00 GBP / Year

Barclays

Expiration Date

Until further notice

Requirements

Background in customer service, retail, hospitality, or any other role where you've supported customers
Passion for helping people
Empathy and dedication
Ability to provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Ability to collaborate across multiple digital channels
Ability to enhance the bank's digital capabilities when current technology is identified as not yet ready to support
Ability to provide exceptional customer service
Ability to support collaboration of internal stakeholders including sales, operational, and risk management teams
Ability to support teams within the business operations function as needed, including risk management, compliance and collections
Ability to comply with all regulatory requirements and internal policies related to customer care

Job Responsibility

Provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Collaborate across multiple digital channels to personalise each interaction with a customer
Enhance the bank's digital capabilities when current technology is identified as not yet ready to support
Provide exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time
Support teams within the business operations function as needed, including risk management, compliance and collections
Comply with all regulatory requirements and internal policies related to customer care
Meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard
Likely to have responsibility for specific processes within a team

What we offer

Pension plan
Private medical insurance
Life insurance
Income protection
Full training
Support of collaborative team
Opportunities to thrive
Modern workspaces
Collaborative areas
State-of-the-art meeting rooms

Fulltime

Digital Communications Advisor

Randstad

Location:
Australia , Melbourne

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 10, 2026

Expiration:
March 29, 2026

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