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Digital Commerce Operations Analyst

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Solomon Page

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Location:
United States , Columbus

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

35.00 USD / Hour
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Job Description:

The Digital Commerce Operations Analyst is an individual contributor level position within the Digital Commerce Operations team. The role works closely with site merchandising, marketing, creative designers, and other key partners. The role is responsible for coordinating and executing production activities for the website and loyalty program.

Job Responsibility:

  • Assist in content execution for US and Canada site utilizing Salesforce Commerce Cloud
  • Perform quality assurance testing ensuring that production builds across channels are accurate and consistent
  • Maintain cross-functional site workflows in Workfront ProofHQ
  • Track the routing of deliverables into and out of Commerce Operations, and ensure all deadlines are met. Seek approval for US and CA site builds from partners
  • Leverage an operational mindset to find process and documentation opportunities to improve communication, clarity, and accuracy
  • Assist in tracking and following up on resolution for site issues
  • Design and catalog documentation for internal processes
  • including but not limited to, training guides, technical configurations, and historical information
  • Act as a stakeholder for Product Owners and BAs to document requirements related to content management
  • Learn the details of all toolset functionality, processes for set-up, and overall team roles & responsibilities
  • Ensure 24 x 7 site & app operational integrity via participation in team-based on call rotations

Requirements:

  • 3-5 years of website production and content management experience required
  • Must be extremely organized and detail-oriented
  • Ability to manage time & multi-task in a fast-paced environment
  • Excellent oral and written communication skills
  • Able to work effectively in a cross-functional team
  • Experience learning new technical applications
  • Proficient in Microsoft Office (MS Word, Excel, PowerPoint, Outlook)
  • Requires some remote on-call flexibility outside of normal office hours

Nice to have:

Experience with Salesforce Commerce Cloud a plus

What we offer:
  • medical
  • dental
  • 401(k)
  • direct deposit
  • commuter benefits

Additional Information:

Job Posted:
January 10, 2026

Work Type:
On-site work
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