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Digital Commerce Manager

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Coty Inc.

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Location:
South Africa , Cape Town

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Category:
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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Are you passionate about fragrance and driven to make an impact in a dynamic, fast-paced environment? We’re looking for a Digital Commerce Manager who will play a pivotal role in accelerating South Africa’s digital commerce agenda and delivering exceptional results across our fragrance portfolio. This is your opportunity to work with iconic brands, collaborate with leading retailers, and shape the future of beauty in South Africa. If you thrive on strategic thinking, relationship management, and achieving ambitious targets, we’d love to hear from you!

Job Responsibility:

  • Drive and accelerate South Africa’s digital commerce agenda by shaping and executing the commercial, strategic, and marketing vision across both pureplay and omnichannel eRetail ecosystems
  • Champion transformative partnerships with key customers to unlock sustainable, profitable growth, strengthen market leadership, and elevate the end-to-end digital experience across the Luxury and Consumer Beauty portfolios
  • Commercial & Business Ownership: Own and deliver the digital P&L (Budget planning, sales, forecasting, profitability, pricing & promo strategy)
  • Full commercial ownership for Pure players
  • strategic and executional alignment for Omni-retailers’ online arms
  • Partner cross-functionally with brand, media, and Omni teams to build a best-in-class eCommerce experience
  • Marketing & Merchandising: Lead product visibility, content quality, search optimization and on-site experience to maximise conversion
  • Coordinate digital campaigns and cross-channel activations to drive traffic and strengthen brand equity
  • Ensure seamless alignment between global brand strategy and local digital execution
  • Leadership in E-Trade strategy, brand activation online, and digital retail innovation
  • Operations & Data: Track performance metrics (traffic, conversion, AOV, ROAS, etc.)
  • Use analytics to inform decisions and sharpen digital ROI
  • Identify growth drivers, performance gaps, and optimisation opportunities
  • Champion the use of dashboards and insights to drive agile decision-making
  • Channel & Partner Management: Build strong partnerships with key e-retailers
  • Negotiate trade terms, media packages, and exclusive opportunities
  • Drive the development of new digital channels and lead market expansion initiatives to accelerate growth
  • Cross-Functional Leadership: Partner with marketing, sales, and supply teams to sync launches and deliver end-to-end excellence
  • Manage agency relationships and digital vendors
  • Guide and mentor e-commerce teams to build internal digital capability
  • Act as the key contact for global and regional digital teams to ensure best practice sharing and alignment

Requirements:

  • Have 5-8 years of experience in the retail industry, and at least 5 years in E-Commerce
  • Experience with luxury products. Fragrance, colour and skincare are an advantage
  • Knowledge of the market and understanding lifestyle category and market segments
  • In depth knowledge of digital and ecommerce marketing in a retail or beauty environment, with specific knowledge of online beauty retailer media activations
  • Strong business and financial acumen
  • Analytical skills and attention to detail
  • Strategic thinking, creativity and innovative ideas for campaigns
  • Project, time and change management skills with diverse audiences and environments
  • Strong planning. organisational skills and can work with ambiguity
  • Strong market research skills, understands and can forecast trends
  • Able to lead self and others, with strong interpersonal skills, EQ, coaching and teamwork abilities
  • Customer Centric approach and the ability to respond to consumer and customer needs
  • Ability to work independently and employs sound judgement in decision making
  • Full proficiency in English language. Confident in both written and spoken communication with the ability to present and influence at all levels
  • Proficiency in MS Office (intermediate to advanced)
What we offer:
  • A competitive salary that matches your knowledge and experience
  • Company performance bonus based on global company performance. (variable pay, not guaranteed)
  • Learning and growth opportunities on-the-job with access to Coty Academy
  • 23 days leave per annum
  • Employee Wellness Programmes
  • Company product allocation
  • Company pension contribution
  • Company medical aid scheme, means no pre-screenings for membership
  • Preferential rates for Gap Cover
  • Study leave for related studies as per Study Policy
  • Opportunities to apply for global roles after a reasonable tenure with Coty Africa
  • Omni-Working: Hybrid flexible working model enabling you to balance remote and office-based work, and work/life balance

Additional Information:

Job Posted:
January 01, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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