Digital Channel & CRM Manager Job at Lotus UK Manufacturing (Coventry)

Digital Marketing & CRM Manager

As our Digital Marketing & CRM Manager, you will be assisting the Global Head of...

Location

United Kingdom , London

Salary:

25445.64 GBP / Year

Aqua Kyoto

Expiration Date

Until further notice

Requirements

CRM or lifecycle marketing, ideally within hospitality, retail, or multi-location businesses
Hands-on experience with CRM platforms (Klaviyo, Mailchimp, Braze, or similar)
Strong understanding of customer segmentation, RFM analysis, and predictive modelling
Working knowledge of paid advertising platforms (Meta, Google Ads)
Experience with data management, analytics tools (GA4, Tableau, Looker), and MarTech stack integration
Project management experience, including coordinating technical implementations
All applicants must be eligible to live and work in the UK

Job Responsibility

Develop and execute CRM and segmentation strategies to drive repeat visits, loyalty and increased customer lifetime value through app, membership and automated multi-channel journeys
Analyse customer behaviour to identify opportunities for improved engagement, retention, and revenue growth across the customer lifecycle
Establish and manage data frameworks across UK venues, ensuring GDPR compliance, data quality, platform integration and clear KPIs for retention and performance reporting
Lead key digital projects including multisite website migration, repeat guest initiatives, and gifting programmes, coordinating agencies and stakeholders to deliver on time and budget
Collaborate with performance marketing and senior leadership to align CRM with paid media, shape digital strategy, explore new loyalty and partnership opportunities, and stay ahead of industry trends
Assisting the Global Head of Digital Marketing in implementing the digital strategy across our restaurant brands globally, to support all aspects of the digital marketing efforts
Lead customer lifecycle strategy, CRM operations, and digital transformation projects across UK venues
Bridge the gap between performance marketing and customer retention through data-driven segmentation, automation, and project delivery

What we offer

Dine with us: Enjoy discounts at all Aqua venues
Celebrate YOU: Take your birthday off and earn additional long service leave
Grow with us: Ongoing training and development to support both your professional and personal development
Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
Breaks: Food provided during your breaks - Restaurant perk
Work out: Discounted gym membership
Lunch & Learn: Head Office perk
Share the Talent: Bring a friend on board and earn £500
Part of the venue’s Tronc system, which may give you up between £24,554.36 and £29,554.36 extra per year

Fulltime

CRM & Digital Marketing Manager

This is a fantastic opportunity to join a small but mighty marketing team to dev...

Location

United Kingdom

Salary:

40000.00 - 45000.00 GBP / Year

Salt

Expiration Date

Until further notice

Requirements

Strong experience with managing all aspects of paid social (including budgets)
Data driven and ambitious mindset
Entrepreneurial attitude
Klaviyo experience is essential
Open to industries within B2C

Job Responsibility

Execute across all digital channels including SEO, PPC, email marketing, and paid social media
Develop strong email marketing strategies to improve awareness of the brand
Manage the growth of the website with compelling content and initiatives to drive performance
Analyse performance using google analytics

Fulltime

Senior CRM Manager

Inspired Education Group is seeking an experienced and data-driven Senior CRM Ca...

Location

United Kingdom , London

Salary:

Not provided

International School of Bergamo

Expiration Date

Until further notice

Requirements

Proven experience in CRM strategy and lifecycle marketing across acquisition, engagement and retention
Experience delivering multi-channel CRM campaigns in a complex, multi-stakeholder environment
Hands-on experience with CRM systems (e.g., Microsoft Dynamics or similar)
Strong analytical skills with the ability to interpret data, funnels and performance metrics
Ability to translate insights into actionable improvements in engagement and conversion
Excellent communication, collaboration and stakeholder management skills
Strong organisational skills with the ability to manage multiple campaigns simultaneously
Adaptability in a fast-paced, global organisation

Job Responsibility

Own the customer journey strategy, ensuring communications are timely, relevant and personalised across lifecycle stages
Lead the planning, execution and optimisation of multi-channel CRM campaigns (email, SMS, app and direct mail)
Develop and execute CRM strategies that improve acquisition, onboarding, engagement, retention and reactivation
Analyse customer journey data and campaign performance, providing actionable insights to senior leadership
Oversee segmentation and audience targeting to deliver measurable, data-driven campaigns
Produce regular reporting on CRM performance, engagement and retention outcomes
Manage and support junior CRM team members, developing capability and expertise
Collaborate with regional school leaders, admissions and marketing teams across global markets
Partner with IT and digital teams on CRM and marketing automation tools to improve customer journeys
Maintain campaign calendars and ensure delivery against brand standards and deadlines

What we offer

Competitive salary package
Generous school fee discounts
Flexible working
Local benefits

Fulltime

Senior CRM Manager

Inspired Education Group is seeking an experienced and data-driven Senior CRM Ca...

Location

United Kingdom , London

Salary:

Not provided

International School of Monza

Expiration Date

Until further notice

Requirements

Proven experience in CRM strategy and lifecycle marketing across acquisition, engagement and retention
Experience delivering multi-channel CRM campaigns in a complex, multi-stakeholder environment
Hands-on experience with CRM systems (e.g., Microsoft Dynamics or similar)
Strong analytical skills with the ability to interpret data, funnels and performance metrics
Ability to translate insights into actionable improvements in engagement and conversion
Excellent communication, collaboration and stakeholder management skills
Strong organisational skills with the ability to manage multiple campaigns simultaneously
Adaptability in a fast-paced, global organisation

Job Responsibility

Own the customer journey strategy, ensuring communications are timely, relevant and personalised across lifecycle stages
Lead the planning, execution and optimisation of multi-channel CRM campaigns (email, SMS, app and direct mail)
Develop and execute CRM strategies that improve acquisition, onboarding, engagement, retention and reactivation
Analyse customer journey data and campaign performance, providing actionable insights to senior leadership
Oversee segmentation and audience targeting to deliver measurable, data-driven campaigns
Produce regular reporting on CRM performance, engagement and retention outcomes
Manage and support junior CRM team members, developing capability and expertise
Collaborate with regional school leaders, admissions and marketing teams across global markets
Partner with IT and digital teams on CRM and marketing automation tools to improve customer journeys
Maintain campaign calendars and ensure delivery against brand standards and deadlines

What we offer

Competitive salary package
generous school fee discounts
flexible working
local benefits
Based in Mayfair Head Office in London

Fulltime

Channel Manager

As an integral member of our team, you will play a pivotal role in supporting an...

Location

United States , Richmond; Greenwood; Houston; Kenosha

Salary:

95000.00 - 115000.00 USD / Year

Alfa Laval

Expiration Date

Until further notice

Requirements

Bachelor’s degree (preferred) in business, marketing, engineering, or a related field
Minimum 3 years of professional experience in sales support, channel coordination, customer service, or commercial operations (5+ years in sales and/or channel management is preferred)
Experience working with data, reporting tools, CRM systems, and structured sales or channel processes
Strong organizational, analytical, and follow‑up skills with high attention to detail
Clear and professional communication skills and the ability to collaborate cross‑functionally
A proactive, curious, and improvement‑oriented mindset with commercial awareness of channel dynamics

Job Responsibility

Support implementation of short‑ and long‑term channel strategies, including maintaining channel plans, roadmaps, and agreements
Coordinate communication, onboarding, and ongoing engagement with channel partners to strengthen relationships and performance
Collect, analyze, and maintain channel performance data, supporting reports, dashboards, reviews, and incentive administration
Assist with channel improvement initiatives such as training, digital tools, product updates, and partner enablement programs
Support internal sales teams with data‑driven insights, follow‑ups, and service channel action plans

What we offer

Healthcare, dental and vision plans
Robust wellness program
Generous 401(k)
Paid holidays
Paid time off benefits

Fulltime

Lifecycle Marketing Manager (CRM)

As the Lifecycle Marketing Manager (CRM), your primary objective is to deliver a...

Location

United Kingdom , London

Salary:

Not provided

Healthxchange

Expiration Date

Until further notice

Requirements

Bachelor's degree in Marketing, Business or related field
Minimum 3 years’ experience in CRM or digital marketing
Previous experience supporting or managing CRM platform migrations
Strong analytical skills and ability to work with data to make informed decisions
Familiarity with customer behaviour, lifecycle marketing and journey mapping
Excellent communication skills, both written and verbal
Strong organisational skills and ability to manage multiple deadlines
Experience collaborating with cross functional teams
Problem solving skills with a focus on optimising processes

Job Responsibility

Execute and optimise the CRM strategy across B2B and DTC
Oversee the CRM system, ensuring data accuracy, troubleshooting issues, and implementing system enhancements
Support the role out of any CRM system upgrades or migrations
Analyse and interpret customer data to segment and target specific customer groups effectively from a B2B and DTC basis
Deliver and optimise multi channel CRM campaigns (Email, SMS, loyalty and automations)
Maintain and build on existing campaign templates, workflows and channel best practices
Support transactional communications, event comms and business updates for the clinic database
Execute planned lead‑generation and prospect nurturing initiatives
Manage relationships with established third party partners including loyalty, referrals, SMS and reviews providers
Generate and interpret CRM performance reports, presenting insights and recommendations to stakeholders for continuous improvement

What we offer

Company pension
annual performance bonus
25 days holiday plus bank holidays (and increasing with service)
staff discount
staff social events
access to Health Assured EAP

Fulltime

Manager, CRM

The CRM Manager will be an integral member of the CRM division at Lunar Solar Gr...

Location

United States

Salary:

70000.00 - 85000.00 USD / Year

RemotivateJobs

Expiration Date

Until further notice

Requirements

2-5 years of email marketing experience in the e-commerce industry
Advanced experience with campaign management tools and/or an ESP, we primarily use Klaviyo
Experience with CRM tech outside of Klaviyo (e.g. Iterable, Attentive, Wonderment, Yotpo etc.)
Strong knowledge of Excel, Powerpoint, and Word a must
Strong organizational and presentation skills
Experience compiling, analyzing, and tracking data to aid in decision making
Customer segmentation and database management experience
Client relationship management
Experience in the development of marketing assets and collaborating with members from creative and e-commerce teams
Excellent attention to detail and quality assurance capabilities

Job Responsibility

Manage the client relationship and provide best-in-class acquisition and retention strategy across 6+ DTC clients
Own the email production process end-to-end through initial ideation, handoff to design, email build and scheduling, segmentation, and deployment for designated accounts
Oversee and ensure cohesion across all channels utilized by clients, building out effective omni-channel strategies
Oversee the development, launch, and continual optimization of any combination of retention strategies: subscription, loyalty, referral
Provide final QA on all team deliverables (email content, segments, send time, briefs, reports)
Evaluate ad hoc, weekly, and monthly reporting, and provide analysis and recommendations to clients based on findings
Work closely with the CRM team to analyze findings, identify trends, share learnings, and recommend new strategies
Stay current on email best practices and industry standards
continuously recommend new approaches, innovative ideas, and/or technologies to deliver on KPIs
Coach and mentor direct reports to develop their skills as it relates to account management, communication, client services, and email strategy

What we offer

Competitive salary
Comprehensive health, dental, and vision insurance
Flexible work hours and remote work options
Professional development and training opportunities
Inclusive and supportive work environment that values creativity and innovation
401k with match

Fulltime

Manager, Digital Marketing

The Manager, Digital Marketing will be responsible for supporting all retention ...

Location

United States , New Albany

Salary:

Not provided

Ann Taylor

Expiration Date

Until further notice

Requirements

7+ years of experience
Experience leading and managing a digital team in a multi-channel environment leading email and SMS/MMS programs
Prior experience working with an email service provider, managing daily email campaigns and reporting on results
Proficient in email and SMS/MMS fundamentals: CAN-SPAM requirements, segmentation, performance metrics, program & customer health metrics, etc.
Understanding of HTML and email design best practices across desktop, mobile and tablet
Results-driven with exceptional detail and knowledge around metrics and ROI analysis
Demonstrated success in managing high volume integrated email marketing programs for consumer audiences
Knowledge of Analytics Systems ie. Adobe, PowerBI, Microstrategy, etc.
Exceptional analytical, conceptual, and problem-solving abilities
Exceptional writing and communication skills

Job Responsibility

Support all retention programs
Own all email & SMS/MMS messaging marketing planning, development, approval and deployment processes for Direct-To-Consumer channels
Maintain and expand upon existing email & SMS/MMS messaging marketing strategy with focus on increased segmentation, personalization, relevancy and qualified email and SMS database acquisition
Act as lynchpin between internal and external e-commerce, marketing and analytics stakeholders
Drive online and store sales via email, SMS/MMS, growing retention and increasing customer lifetime value
Drive customer-first expansion and execution of existing batch, trigger and lifecycle email and SMS/MMS messaging marketing strategies
Manage a team of 3 and vendor partners to deadlines
Work with digital merchants and site team to optimize landing pages, test campaigns, report on campaign performance
Manage vendor partnerships and oversee campaigns from start to end
Work alongside designers to ensure creative is customer-centric, meets brand standards and achieves business goal

What we offer

Merchandise discount at select KnitWell Group brands
Support for individual development plus opportunities for career mobility within family of brands
Culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support communities
Medical, dental, vision insurance & 401(K)
Employee Assistance Program (EAP)
Time off – paid time off & holidays

Fulltime

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Digital Channel & CRM Manager

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