Digital Business Analyst, Citi

Citi

Location:
India, Pune ▼
Chennai

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a highly motivated and detail-oriented Business Analyst with API Design experience within the financial or banking industry to join our growing team. The Business Analyst will be responsible for bridging the gap between business needs and technology solutions. You will collaborate with product owners, technical teams, and other stakeholders to support the definition, documentation, and successful implementation of APIs that drive our digital services and connect with external partners.

Job Responsibility:

Translate high-level business objectives into detailed functional and non-functional requirements, use cases, user stories, process flows, and data models incorporating an API driven solution
Conduct comprehensive gap analysis between current and future state processes and document use cases, user stories, and data flow diagrams incl API based flow
Prioritize requirements based on business value, technical feasibility, and strategic alignment
Support the identification of required API capabilities, data elements (payloads), and interaction patterns
Collaborate with technical teams (developers, architects, QA) to design and propose effective technology solutions that meet business needs with API Integrated
Act as a liaison between business stakeholders and technical teams throughout the project lifecycle
Participate in solution & API design reviews and provide input on technical specifications
Support the development team during the build phase by clarifying requirements and addressing questions
Help create and maintain API specifications using relevant tools and standards (e.g., Open API/Swagger)
Develop and execute test plans, test cases, and user acceptance testing (UAT) scripts to ensure solutions meet business requirements
Coordinate UAT sessions with business users and manage defect tracking and resolution
Assist in defining test scenarios and reviewing test cases for APIs
Create and maintain clear, concise, and comprehensive documentation, including business requirements documents (BRDs), functional specifications, process maps, and user manuals
Identify and recommend opportunities for process optimization, efficiency gains, improvement in API definition and delivery

Requirements:

6 years of experience as a Business Analyst into Software development or IT projects
Experience or strong foundational knowledge within the financial services or banking industry
Some exposure to API concepts (e.g., understanding of what an API is, how it's used) is required
Experience with both Waterfall and Agile (Scrum, Kanban) methodologies
Business Analysis Fundamentals: Solid understanding of business analysis principles and methodologies
Requirements Documentation: Ability to clearly and concisely document functional and non-functional requirements
Analytical Thinking: Strong analytical and problem-solving skills, with attention to detail
Communication: Excellent verbal and written communication skills
Collaboration: Proven ability to work effectively in a team-oriented, collaborative environment
Problem-Solving: Proactive in identifying issues and seeking solutions
Tool Proficiency: Familiarity with requirements management tools (e.g., Jira, Confluence) and Microsoft Office Suite
Basic API Understanding: Conceptual understanding of web APIs (e.g., REST, JSON) and how they facilitate system integration
Organization skills: Able to manage disparate tasks, project plans and ad-hoc teams
Good understanding of technology stack, solution skills, Backlog management of data integrity and accuracy issues, process and roles in Agile development
Bachelor's degree in information technology, Computer Science, or a related field

Nice to have:

Experience with banking/Finance industry software or systems
Knowledge of SQL for data querying and analysis
Experience with data visualization tools and data modeling concepts (e.g., Tableau, Power BI)
Understanding of UX/UI principles and Experience using tools like Postman for API testing
Familiarity with API specification tools (e.g., OpenAPI/Swagger)
Exposure to Agile development methodologies (Scrum, Kanban)

Additional Information:

Job Posted:
September 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Digital Business Analyst