Digital Banking Officer Job at Adams, Inc.

Citi Country Officer (CCO) / Banking Head

The South Africa CCO & Banking Head is the face of Citi in the country, leading ...

Location

South Africa , Johannesburg

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum of 20 years of relevant experience, out of which at least 15 must have been in the banking industry and, at least 2 as MD/ED, with responsibility in several areas of banking operations including business development and customer relationship management
Strong Corporate Finance and Credit skills. Senior Credit Officer (SCO) certification
Business Management and running a P&L
In-depth experience and understanding of banking products – loans / debts (short and long-term), capital management, cash management, trade products, corporate and structured finance, DCM, and derivatives products
Relationship/stakeholder management with both internal and external stakeholders
Proven leadership skills and strategic thinking to create momentum and a collective agenda across multiple products with a diverse population and competing priorities
Ability to anticipate and lead the organizational response to future changes and translate vision into executable plans
Ability to drive and foster simplification to achieve efficiency
Navigating corporate governance frameworks
Understanding and translating global/regional strategy

Job Responsibility

Developing and executing Citi’s client’s and business strategy to achieve short and long-term goals in compliance with corporate standards and local regulations
Ensuring compliance with all corporate policies, including ethical standards, corporate governance standards and business practice requirements
Applying judgment to understand issues and make sound decisions that support Citi's mission
Identifying and mitigating risks through control mechanisms
Managing franchise governance and regulatory relationships
Sponsoring employee engagement across the franchise
Leading crisis response and protecting Citi's reputation
Driving innovation and promoting cross-selling of products
Responsible for meeting revenue goals and managing P&L
Leading sustainability agenda and digital transformation for clients

What we offer

Employee engagement activities
Supporting psychological safety and wellness
Equal opportunity employer

Fulltime

Commercial Banking Advisor

A positive future for all – that’s what we at Sopra Steria work towards. With ov...

Location

Belgium , Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor’s degree or a relevant equivalent
entry level to 3 years relevant experience
experience with Microsoft Office tools
Dutch & French (required), English desirable

Job Responsibility

Managing communication between banks and their clients
providing personalized and relevant advice on a wide range of banking products
handling complex tasks
promoting digital banking services
building portfolios of satisfied accounts
supporting business processes such as customer service and KYC analysis

What we offer

Mobility options including a company car
insurance coverage
meal vouchers
eco-cheques
continuous learning opportunities through the Sopra Steria Academy
various team events

Fulltime

Commercial Banking Advisor

Managing communication between banks and their clients is what our Commercial Ad...

Location

Belgium , Antwerp

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor’s degree or a relevant equivalent
entry level to 3 years relevant experience
experience with Microsoft Office tools
Dutch & French (required), English desirable

Job Responsibility

Managing communication between banks and their clients
providing personalized and relevant advice on a wide range of banking products
delivering top-tier service to both internal and external clients
identifying customer needs and offering suitable financial solutions
promoting digital banking services
hitting deadlines
building a portfolio of satisfied accounts
providing excellent customer service and support
working across fields such as business support and KYC analysis
solving problems and optimising processes

What we offer

A variety of perks, such as mobility options (including a company car), insurance coverage, meal vouchers, eco-cheques, and more
continuous learning opportunities through the Sopra Steria Academy
the opportunity to connect with fellow Sopra Steria colleagues at various team events

Fulltime

Service Relationship Officer

Service Relationship Officer position at Citi providing full leadership and dire...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3-5 years of relevant experience
Customer Service experience, preferred
Proficient knowledge of basic bank products such as deposit accounts, credit cards, time deposits, preferred
Effective written and verbal communication skills
Influencing and relationship management skills
Quick learner, self-starter, and should be able to take initiatives
Good team player and should be able to work well with cross functional teams
Matured personality with a high-level of initiative, self-driven, good time management and work integrity

Job Responsibility

Client Account Relationship Management, review customer needs and pro-actively engage with the customer to validate the understanding of the needs and provide resolution based on customer needs
Responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines
Advise CG customers to enrich the relationships by mobilizing additional funds and to be able to buy products/services
Review product penetration for the assigned client base, identify potential CG customers who can be sold tailored products to enhance product penetration
Ensure coverage of all the relationships through customer engagements
Ensure that KYC/AML and other compliance norms are strictly adhered to
Drive Bank's digitization strategy by actively preparing clients to be digitally equipped
Complete/follow-up documentation for client's transaction/investment needs or due diligence purpose

What we offer

Training, product & on boarding knowledge from branch-based experience, on-line training modules and centrally organised workshops
Exposure to UAE and Global clients
Opportunity to liaise with different departments within Citibank
Career development path towards Relationship Manager roles

Fulltime

Office Services Associate

This role operates within the Financial Services industry and requires the succe...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience in Customer Service
Proficiency in various Office Functions
Familiarity with Hiring Processes
Experience with Receptionist Duties
Comfortable with Digital tools and platforms
Excellent Communication Skills
Ability to Answer and manage inquiries effectively
Knowledge of Warehouse Management
Experience in handling Deliveries
Familiarity with Catering arrangements

Job Responsibility

Ensuring the smooth operation of office functions
Handling and sorting incoming mail, with a focus on confidentiality and accuracy
Assisting with reprographic duties, including multifunction and binding tasks
Providing light receptionist duties when required, including managing multi-line phone systems and transferring calls
Assisting with the setup and cleanup of catering for office events
Stocking office pantries and ensuring a clean and organized workspace
Moving and arranging office furniture as required
Providing excellent customer service by answering queries and resolving issues
Assisting with warehouse management and deliveries
Utilizing digital tools for efficient communication and record-keeping

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Business Systems Analyst

Location

United States , Phoenix

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

8 plus years of related experience
Bachelor’s degree in a related field
Strong background in business systems analysis, process analysis, and data analysis, with the ability to document clearly and precisely
Experience translating business requirements into system specifications, with strong proficiency in Jira, Confluence, and Azure DevOps
Strong Microsoft Office skills, plus experience with diagramming tools such as Visio or Lucid
Experience supporting production environments, including incident management and problem management, with clear stakeholder communication
Knowledge of banking regulation, compliance, and risk management practices within a regulated financial services environment
Experience with digital transformation programs and banking conversions, including core conversions and digital banking platforms such as Fiserv, FIS, NCR, and Q2
Advanced written and verbal communication skills, including comfort leading discussions with enterprise stakeholders

Job Responsibility

Lead analysis for an 18 month digital banking platform buildout and migration, ensuring delivery stays aligned to business strategy
Review current state processes, practices, and operational metrics, then identify constraints, root causes, and improvement opportunities
Capture and document requirements and artifacts that clearly describe current state and future state, translating complex processes and technology into clear narratives
Convert business requirements into system specifications and maintain them in Jira, Confluence, and Azure DevOps
Define and drive the work breakdown structure across involved teams, including timelines, dependencies, and requirement review sessions
Perform data analysis, data mapping, and migration support to ensure legacy platform data is correctly mapped to the target platform
Partner with vendors and service providers to validate features, functionality, and data needs to support timely delivery
Provide production support leadership, including incident and problem management, timely resolution, and stakeholder communication
Develop critical documentation and artifacts for project objectives, communicate findings, impacts, and next steps to stakeholders and subject matter experts
Use Microsoft Office and diagramming tools such as Visio or Lucid to document banking processes and data flows

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Principal Analyst I – Business Systems Analyst Digital Banking

We have an immediate direct hire/perm opening for a Principal Analyst I-Business...

Location

United States , Columbus

Salary:

Not provided

Software Resources

Expiration Date

Until further notice

Requirements

8+ years of related experience
Bachelor’s degree in related field required
Previous leadership experience preferred
Advanced knowledge of general Financial Services or Banking is preferred
Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Advanced to expert in process and data analysis within one or two domains or functional areas with deep critical thinking skills
Experience working as a SME across one or two domains or functional areas
Advanced speaking and writing communication skills
Occasional travel required
Previous experience in working on digital transformation programs, Core and Digital Banking conversions (such as Client, FIS, Client, and Q2 Digital Banking)

Job Responsibility

Lead activities to review current processes and metrics that support operational effectiveness
Identify constraints or opportunities that inhibit or accelerate the business and technology strategy
Develop options or approaches to improve business outcomes
Drive implementation of solutions to achieve desired results
Accountable for the development and review of artifacts to ensure they accurately describe current state processes, practices, and/or metrics
Determine root cause for constraints in the process
Take part in the identification of alternative processes and practice options with associated impact on KRIs/KPIs or Operational Metrics
Track and communicate enhancements to the current process and practices as to whether the desired results are being realized through the use of data, metrics, and other quantitative measures
Engage with enterprise subject matter experts and stakeholders to tackle complex issues or opportunities that require significant coordination and alignment across different business units
Accountable for understanding the problem statement or opportunity, capturing current state insights while also providing options and recommendations to the identified stakeholders

What we offer

medical, dental, and vision coverage
a 401(k) with company match
short-term disability
life insurance with AD&D

Fulltime

Principal Analyst I – Business Systems Analyst Digital Banking

We have an immediate direct hire/perm opening for a Principal Analyst I-Business...

Location

United States , Phoenix

Salary:

Not provided

Software Resources

Expiration Date

Until further notice

Requirements

8+ years of related experience
Bachelor’s degree in related field required
Previous leadership experience preferred
Advanced knowledge of general Financial Services or Banking is preferred
Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Advanced to expert in process and data analysis within one or two domains or functional areas with deep critical thinking skills
Experience working as a SME across one or two domains or functional areas
Advanced speaking and writing communication skills
Occasional travel required
Previous experience in working on digital transformation programs, Core and Digital Banking conversions (such as Client, FIS, Client, and Q2 Digital Banking)

Job Responsibility

Lead activities to review current processes and metrics that support operational effectiveness
Identify constraints or opportunities that inhibit or accelerate the business and technology strategy
Develop options or approaches to improve business outcomes
Drive implementation of solutions to achieve desired results
Accountable for the development and review of artifacts to ensure they accurately describe current state processes, practices, and/or metrics
Determine root cause for constraints in the process
Take part in the identification of alternative processes and practice options with associated impact on KRIs/KPIs or Operational Metrics
Track and communicate enhancements to the current process and practices as to whether the desired results are being realized through the use of data, metrics, and other quantitative measures
Engage with enterprise subject matter experts and stakeholders to tackle complex issues or opportunities that require significant coordination and alignment across different business units
Accountable for understanding the problem statement or opportunity, capturing current state insights while also providing options and recommendations to the identified stakeholders

What we offer

medical, dental, and vision coverage
a 401(k) with company match
short-term disability
life insurance with AD&D

Fulltime

Digital Banking Officer

Adams, Inc.

Location:
United States

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 14, 2025

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Principal Analyst I – Business Systems Analyst Digital Banking

Digital Banking Officer

Adams, Inc.

Location:United States

Category:Banking

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 14, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
December 14, 2025