Digital Banking Officer Jobs

Citi Country Officer (CCO) / Banking Head

The South Africa CCO & Banking Head is the face of Citi in the country, leading ...

Location

South Africa , Johannesburg

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum of 20 years of relevant experience, out of which at least 15 must have been in the banking industry and, at least 2 as MD/ED, with responsibility in several areas of banking operations including business development and customer relationship management
Strong Corporate Finance and Credit skills. Senior Credit Officer (SCO) certification
Business Management and running a P&L
In-depth experience and understanding of banking products – loans / debts (short and long-term), capital management, cash management, trade products, corporate and structured finance, DCM, and derivatives products
Relationship/stakeholder management with both internal and external stakeholders
Proven leadership skills and strategic thinking to create momentum and a collective agenda across multiple products with a diverse population and competing priorities
Ability to anticipate and lead the organizational response to future changes and translate vision into executable plans
Ability to drive and foster simplification to achieve efficiency
Navigating corporate governance frameworks
Understanding and translating global/regional strategy

Job Responsibility

Developing and executing Citi’s client’s and business strategy to achieve short and long-term goals in compliance with corporate standards and local regulations
Ensuring compliance with all corporate policies, including ethical standards, corporate governance standards and business practice requirements
Applying judgment to understand issues and make sound decisions that support Citi's mission
Identifying and mitigating risks through control mechanisms
Managing franchise governance and regulatory relationships
Sponsoring employee engagement across the franchise
Leading crisis response and protecting Citi's reputation
Driving innovation and promoting cross-selling of products
Responsible for meeting revenue goals and managing P&L
Leading sustainability agenda and digital transformation for clients

What we offer

Employee engagement activities
Supporting psychological safety and wellness
Equal opportunity employer

Fulltime

Commercial Banking Advisor

A positive future for all – that’s what we at Sopra Steria work towards. With ov...

Location

Belgium , Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor’s degree or a relevant equivalent
entry level to 3 years relevant experience
experience with Microsoft Office tools
Dutch & French (required), English desirable

Job Responsibility

Managing communication between banks and their clients
providing personalized and relevant advice on a wide range of banking products
handling complex tasks
promoting digital banking services
building portfolios of satisfied accounts
supporting business processes such as customer service and KYC analysis

What we offer

Mobility options including a company car
insurance coverage
meal vouchers
eco-cheques
continuous learning opportunities through the Sopra Steria Academy
various team events

Fulltime

Commercial Banking Advisor

Managing communication between banks and their clients is what our Commercial Ad...

Location

Belgium , Antwerp

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor’s degree or a relevant equivalent
entry level to 3 years relevant experience
experience with Microsoft Office tools
Dutch & French (required), English desirable

Job Responsibility

Managing communication between banks and their clients
providing personalized and relevant advice on a wide range of banking products
delivering top-tier service to both internal and external clients
identifying customer needs and offering suitable financial solutions
promoting digital banking services
hitting deadlines
building a portfolio of satisfied accounts
providing excellent customer service and support
working across fields such as business support and KYC analysis
solving problems and optimising processes

What we offer

A variety of perks, such as mobility options (including a company car), insurance coverage, meal vouchers, eco-cheques, and more
continuous learning opportunities through the Sopra Steria Academy
the opportunity to connect with fellow Sopra Steria colleagues at various team events

Fulltime

Customer Service Officer

HSBC is seeking a Customer Service Officer (Premier Centre) as part of its Wealt...

Location

Hong Kong , Lai Chi Kok

Salary:

Not provided

HSBC

Expiration Date

December 19, 2025

Requirements

Secondary school graduate with a pass in 5 subjects for HKCEE or HKDSE including Math, Chinese or English, equivalent or above preferred
Customer centric mindset with commitment to deliver quality service
Self-motivated and adaptable to a service environment
Good interpersonal and communication skills with fluency in Cantonese and English
Mandarin is a definitive advantage
Customer or teller service experience preferred

Job Responsibility

Provide quality customer service through accurate and efficient counter transactions at branch
Meet the financial services needs of customers by identifying opportunities and referring them to appropriate bank colleagues
Promote digital banking services and products and encourage customers to migrate to digital
Ensure smooth branch operations and achieve satisfactory audit rating by meeting all control and service requirements
Ensure compliance of both general and anti-money laundering and anti-terrorist financing compliance controls in accordance with HSBC or regulatory standards and policies

What we offer

Flexible working
Continuous professional development
Opportunities to grow within an inclusive and diverse environment

Fulltime

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Service Relationship Officer

Service Relationship Officer position at Citi providing full leadership and dire...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3-5 years of relevant experience
Customer Service experience, preferred
Proficient knowledge of basic bank products such as deposit accounts, credit cards, time deposits, preferred
Effective written and verbal communication skills
Influencing and relationship management skills
Quick learner, self-starter, and should be able to take initiatives
Good team player and should be able to work well with cross functional teams
Matured personality with a high-level of initiative, self-driven, good time management and work integrity

Job Responsibility

Client Account Relationship Management, review customer needs and pro-actively engage with the customer to validate the understanding of the needs and provide resolution based on customer needs
Responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines
Advise CG customers to enrich the relationships by mobilizing additional funds and to be able to buy products/services
Review product penetration for the assigned client base, identify potential CG customers who can be sold tailored products to enhance product penetration
Ensure coverage of all the relationships through customer engagements
Ensure that KYC/AML and other compliance norms are strictly adhered to
Drive Bank's digitization strategy by actively preparing clients to be digitally equipped
Complete/follow-up documentation for client's transaction/investment needs or due diligence purpose

What we offer

Training, product & on boarding knowledge from branch-based experience, on-line training modules and centrally organised workshops
Exposure to UAE and Global clients
Opportunity to liaise with different departments within Citibank
Career development path towards Relationship Manager roles

Fulltime

Office Services Associate

This role operates within the Financial Services industry and requires the succe...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience in Customer Service
Proficiency in various Office Functions
Familiarity with Hiring Processes
Experience with Receptionist Duties
Comfortable with Digital tools and platforms
Excellent Communication Skills
Ability to Answer and manage inquiries effectively
Knowledge of Warehouse Management
Experience in handling Deliveries
Familiarity with Catering arrangements

Job Responsibility

Ensuring the smooth operation of office functions
Handling and sorting incoming mail, with a focus on confidentiality and accuracy
Assisting with reprographic duties, including multifunction and binding tasks
Providing light receptionist duties when required, including managing multi-line phone systems and transferring calls
Assisting with the setup and cleanup of catering for office events
Stocking office pantries and ensuring a clean and organized workspace
Moving and arranging office furniture as required
Providing excellent customer service by answering queries and resolving issues
Assisting with warehouse management and deliveries
Utilizing digital tools for efficient communication and record-keeping

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Product Strategy & Plan Group Manager

CPSO team comprises senior Banking and Credit Risk SMEs along with specialized s...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstratable financial services experience, including 12-15 years in Banking or FI Industry
Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
Credit Officer (CO) or demonstrating the skills aligned with that designation
Impeccable and thorough knowledge of Credit risk systems
Ability to synthetize complex information into clear, compelling presentations and well-structured analytical workbooks
Outstanding awareness and adherence to the control environment
BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject

Job Responsibility

Accountability for effective Issue Resolution & Risk Mitigation by providing design and testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)
Foster a consultative / advisory approach that challenges legacy policies, processes and promotes efficiency
Identification of governance mechanisms / controls to prevent recurrence of issues
Partnership and continuous engagement with applicable regional and industry stakeholders in ICM, Corporate Bank, Commercial Bank, Wealth and Risk for effective Issue resolution and Risk Mitigation
Identification of opportunities to reduce anomalies and establish guidelines / best practices to drive operational consistency across Business Units
Improve client experience by simplifying the implied support burdens currently borne by clients and coverage staff
Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms in partnership with ICM Product Development, Technology, and end users across all LoBs
Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization
Ensure timely completion of projects within the CPSO book of work
Place additional focus on talent management by increasing completion rates of individual development plans and adoption of consistent succession planning processes across ICM

What we offer

Equal opportunity employer
Opportunity for Learning, Development and Training
On-site location

Fulltime

Office Services Associate

The Office Services Associate is responsible for adding value in providing daily...

Location

United States , Newport Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Minimum 1 year office services experience preferably in a legal banking or large corporate environment
Skilled in the use of mail phone email digital reprographics and mail equipment
Familiar with general back office procedures to meet and maintain client satisfaction
Proven customer service skills are required in order to create maintain and enhance customer relationships
Good written and verbal communication skills including detail oriented telephone and email etiquette
Attention to detail with good organizational skills
Must be able to meet deadlines and complete all projects in a timely manner
Ability to handle sensitive and/or confidential documents and information
Able to make independent decisions that conform to business needs and policy

Job Responsibility

Utilize appropriate logs for all office services work
Ensure that job tickets are properly filled out before beginning work
Perform work in office services primarily reprographics mail and intake functions according to established procedures
Follow procedures to run jobs in proper order
Communicate with supervisor or client on job or deadline issues
Meet contracted deadlines for accepting completing and delivering all work
Troubleshoot basic equipment problems
Be able to lift up to 50 lbs. on a regular basis
Prioritize workflow
Perform Quality Assurance on own and work of others

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
Eligibility to enroll in company 401(k) plan
Free online training.

Fulltime

Digital Banking Officer

Adams, Inc.

Location:
United States

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 14, 2025

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Adams, Inc.

Location:United States

Category:Banking

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 14, 2025

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