Digital Banking Administrator Job at Robert Half (Norway, ME)

Digital Relationship Manager

The Digital Relationship Manager is a strategic professional who stays abreast o...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Experience in Commercial / Relationship Banking as Relationship Manager, with international customers
Excellent interpersonal, communication and influencing skills
Excellent knowledge of the Digital, Technology & Communications market, companies, ecosystem, competition, local regulations
Sound knowledge of banking, treasury / lending / FX (Markets) / trade products and processes, as well as a solid track record of providing effective and thought out banking and financial advice and solutions to clients
Demonstrate expert level credit skills, capable of structuring all credit deals and guiding staff through the credit deal approval process
Entrepreneurial mindset and excellent selling skills
Team player with the ability to collaborate with the local, regional and global teams, as well as requesting support from the appropriate team members as required
Ability to engage appropriately at all levels in the organization and build relationships with a variety of business and external (Venture capital firms, debt advisory, corporate finance, legal, audit, industry associations and other key industry influencers) sources
Relevant bachelor’s degree with preference for Master’s from a university or business school
Highly focused, able to rapidly determine key priorities, clearly communicate the priorities

Job Responsibility

Actively calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, challenges or risks and expectations
Acquire new, multi-product, Digital, Technology & Communications customers headquartered in Ireland, for the Bank, and manage those relationships end to end
Introduces solutions to clients in building and strengthening an effective portfolio
Collaborate and work closely with various product teams (treasury solution sales, trade finance, markets, corporate finance, capital markets, investment banking), Risk teams, as well as the broader CCB global network
Identifies cross-sell opportunities to deepen and increase share of wallet
Monitoring and supporting the products’ implementation process
Managing customers and transactions in the CRM platform
Maximizes client experience by proactively sharing markets updates, trends and intelligence
Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and local ecosystem)

What we offer

Global benefits designed to support your well-being, growth and work-life balance

Fulltime

Customer Service Advisor

Join us at Barclays as a Customer Service Advisor and help make a real differenc...

Location

United Kingdom , Brighton

Salary:

26500.00 GBP / Year

Barclays

Expiration Date

Until further notice

Requirements

Background in customer service, retail, hospitality, or any other role where you've supported customers
Passion for helping people
Empathy and dedication
Ability to provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Ability to collaborate across multiple digital channels
Ability to enhance the bank's digital capabilities when current technology is identified as not yet ready to support
Ability to provide exceptional customer service
Ability to support collaboration of internal stakeholders including sales, operational, and risk management teams
Ability to support teams within the business operations function as needed, including risk management, compliance and collections
Ability to comply with all regulatory requirements and internal policies related to customer care

Job Responsibility

Provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Collaborate across multiple digital channels to personalise each interaction with a customer
Enhance the bank's digital capabilities when current technology is identified as not yet ready to support
Provide exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time
Support teams within the business operations function as needed, including risk management, compliance and collections
Comply with all regulatory requirements and internal policies related to customer care
Meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard
Likely to have responsibility for specific processes within a team

What we offer

Pension plan
Private medical insurance
Life insurance
Income protection
Full training
Support of collaborative team
Opportunities to thrive
Modern workspaces
Collaborative areas
State-of-the-art meeting rooms

Fulltime

Digital Planning Manager

Location

Salary:

Not provided

Ethics HR

Expiration Date

Until further notice

Requirements

Bachelor Degree in Business Administration, Finance, Economics or a related field from a reputable university
Minimum 8 years of experience in the banking field with deep knowledge of all the Banking products and the Market
Ability to demonstrate interpersonal and communication skills
High analytic and observational skills
Excellent knowledge of the products development stages and life cycle
Ability to handle projects and cross-functional relationships with different stakeholders
Ability to work under pressure
Basic understanding of system design concepts, understanding of testing principles and processes
Problem solving capabilities
Fluency in Arabic and English (written/spoken)

Job Responsibility

Manage the coordination with different digital banking areas to consolidate enhancements and requirements
Lead Follow up efforts on projects milestones, deliverables, timeline, budget, and resources requirements
Monitor the execution of digital projects, and ensure they are delivered as per the SOW and required quality standards
Follow-up on digital channels campaigns after setting the plan with Head of Digital Planning to engage customers throughout their life cycle in coordination with marketing and communication departments to enhance customer loyalty and product adoption
Coordinate with the concerned stakeholders in conducting necessary market research analysis to Identify customer needs and digital opportunities
Review statistical data and dashboard for the purpose of tracking the channel/service performance and activation
Implement key performance indicators (KPIs) for digital banking and their success through different KPI measurements
Coordinate with the concerned stakeholders in initiating surveys to collect customers feedback and insights
Identify customer’s pain points through NPS/surveys feedback and insights with the purpose of enhancements where applicable
Ensure proper customer/staff awareness regarding digital products and services

Head of Compliance

Location

Egypt , New Cairo

Salary:

Not provided

Ethics HR

Expiration Date

Until further notice

Requirements

Bachelor’s/Master’s degree in Law, Finance, Business Administration, or related field from a reputable university
Minimum of 15 years of experience in banking compliance, with at least 3 years in a leadership/CxO role
Preferred certifications include CAMS, CFE, CRCM, CIA, CGRCP, CGEIT, CRISC, ISO 37001 Lead Implementer, ICA Diploma/Advanced Certificate, CIPP/E, CISA, or local CBE/FRA regulatory training
Deep understanding of CBE regulations, AML/KYC, risk management, and banking compliance frameworks
Proven experience in establishing compliance functions and governance structures
Excellent oral and written communication skills
Strong leadership, strategic thinking, and stakeholder management skills
Ability to operate effectively in a start-up digital banking environment, implementing compliance from the ground up

Job Responsibility

Develop and implement a comprehensive compliance strategy and framework aligned with the bank’s business objectives
Ensure ongoing compliance with CBE regulations, AML/KYC requirements, and other applicable laws
Advise the executive leadership on regulatory changes, compliance risks, and mitigation strategies
Oversee the design and execution of compliance monitoring, reporting, and audit programs
Develop and implement compliance policies specifically for digital banking operations, ensuring adherence to regulatory standards
Integrate compliance into digital banking processes by collaborating with technology and business teams from product design to deployment
Monitor and update policies to address evolving regulations and emerging risks in the digital banking landscape
Collaborate with risk, operations, IT, and product teams to ensure regulatory requirements are embedded in processes and systems
Manage interactions with regulators, auditors, and external stakeholders on compliance matters
Develop policies, procedures, and training programs to raise compliance awareness across the organization

Head of Financial Crime

Location

Egypt , New Cairo

Salary:

Not provided

Ethics HR

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Finance, Business Administration, Law, Economics, or related field from a reputable university
Minimum 10–12 years of experience in financial crime compliance, AML, or risk management within banks, fintech, or regulated financial institutions
Strong knowledge of AML/CTF regulations, sanctions frameworks, and financial crime risk management practices, particularly within the Egyptian banking sector
Solid understanding of Central Bank of Egypt regulatory requirements, customer due diligence standards, and suspicious transaction reporting obligations
Experience designing or managing transaction monitoring, sanctions screening, and KYC processes, preferably within digital or technology-enabled banking environments
Proven experience managing financial crime investigations, regulatory reporting, and compliance monitoring programs
Familiarity with financial crime technologies including transaction monitoring systems, sanctions screening tools, and digital identity verification solutions
Ability to work cross-functionally with Product, Technology, Risk, and Operations teams to embed financial crime controls into digital banking journeys
Strong analytical and problem-solving capabilities with experience leveraging data and risk indicators to identify suspicious patterns or emerging threats
Excellent stakeholder management and communication skills, with the ability to present financial crime risks and recommendations to senior management

Job Responsibility

Define and implement the bank’s Financial Crime strategy covering AML, CTF, sanctions screening, fraud prevention, and financial crime risk management aligned with regulatory expectations and international best practices
Establish and maintain financial crime policies, procedures, and control frameworks to ensure full compliance with Central Bank of Egypt regulations, FATF standards, and relevant international compliance requirements
Lead the end-to-end financial crime lifecycle including customer due diligence (CDD), enhanced due diligence (EDD), sanctions screening, transaction monitoring, case investigation, and suspicious activity reporting
Oversee the design and optimization of digital onboarding controls including KYC verification, risk scoring models, and customer risk classification within the bank’s digital channels
Implement and continuously enhance transaction monitoring and financial crime detection capabilities using analytics, rule engines, and automated monitoring tools suitable for a digital banking environment
Provide second-line oversight and advisory to business, product, and technology teams to ensure financial crime risks are embedded into new product launches, digital journeys, and operational processes
Lead investigations into suspicious activities, coordinate regulatory reporting requirements, and ensure timely submission of reports to relevant authorities in accordance with Egyptian regulatory obligations
Develop financial crime risk dashboards and management reporting frameworks to monitor key indicators, emerging risks, and compliance performance across the bank
Collaborate with Risk, Compliance, Operations, and Technology teams to strengthen fraud prevention controls, identity verification mechanisms, and transaction monitoring capabilities
Conduct periodic financial crime risk assessments to identify vulnerabilities across customer segments, products, and channels and implement mitigation measures

Vice President of Operations

Serve as a strategic leader accountable for optimizing operational efficiency, e...

Location

United States , Green Bay

Salary:

Not provided

Carex Consulting Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Finance, or a related field
Proven experience in credit union or financial services operations, with demonstrated impact across member delivery channels and back-office functions
At least five years of progressive leadership experience with accountability for complex operations
Strong leadership capabilities with a track record of building trust, motivating teams, and fostering a positive, high-performance culture
Excellent communication, negotiation, and relationship-building skills, with a high degree of professionalism and confidentiality
Strategic mindset with demonstrated success driving operational excellence and continuous improvement
Experience with digital banking platforms and emerging technologies
High level of technical proficiency, including strong working knowledge of Microsoft applications to support data-driven and forward-thinking initiatives
Ability to travel as needed
valid driver’s license with a good driving record

Job Responsibility

Provide strategic leadership and oversight for back-office support services, including payments, wires, ACH, fraud, cards, and deposit operations, as well as digital services and the contact center
Develop and execute strategies to improve operational efficiency, streamline processes, and increase productivity across member-facing and back-office functions
Partner with leadership to align operational objectives with enterprise strategy, mission, and vision
Establish, monitor, and act on key performance indicators related to operational effectiveness, service quality, and member satisfaction
Leverage data and analytics to inform decision-making, drive continuous improvement, and enhance the overall member experience
Champion a member-centric culture by setting high service standards and ensuring consistent, personalized interactions across all touchpoints
Oversee the design and delivery of member touchpoints to ensure alignment with brand standards across digital and assisted channels
Lead contact center and e-services teams to deliver exceptional service and collaborate with branch leadership to ensure a unified experience
Expand and optimize communication channels, including text, chat, co-browsing, and AI-enabled solutions, with a focus on scalability and 24/7 responsiveness
Drive the evolution of digital banking channels, including online, mobile, and self-service platforms, in partnership with technology teams

Fulltime

Fraud Strategy Manager

Join us as a Fraud Strategy Manager at Barclays where you will help shape the fu...

Location

United Kingdom , London; Northampton; Manchester; Glasgow

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Considerable background in fraud, digital fraud, risk mitigation including open banking and digital verification
Proven experience assessing and mitigating 3rd party digital fraud with knowledge of coding languages, and Risk Impact assessments
Considerable background in fraud, digital fraud, risk mitigation including personal, business, wealth and private premier banking
Demonstrable change management experience in a customer and risk-centric focused role
Proven stakeholder management experience, with the ability to influence in a consulting capacity at Vice President and Director level
Considerable analytical skills with experience in Management Information (MI) reporting and insight generation utilising SAS

Job Responsibility

Provision of support to sales teams including administrative support through the maintenance and preparation of sales reports and customer databases, the creation of marketing collateral such as product brochures, and relationship manage initiatives with key clients
Preparation of sales proposals, presentations, and contracts for potential clients
Management of customer information and enquiry/issue resolutions, including the tracking of customer interactions, and accurate maintenance of customer records
Coordination with various internal departments, such as operations, legal, and compliance, to ensure smooth execution of sales processes and timely delivery of products or services to customers
Analysis of sales data to support the identification of trends, tracking of sales performance, and provision of insights to the sales team for strategic decision-making
Market research for identification of potential leads, target markets, and competitive intelligence to support sales strategies and initiatives

Fulltime

Digital Channels Manager

Location

Salary:

Not provided

Ethics HR

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business Administration, Commerce, Economics, Finance or a related field from a reputable university
Minimum 8 years of experience in the banking field
Ability to demonstrate interpersonal and communication skills
High analytic and observational skills
Excellent knowledge of the products development stages and life cycle
Ability to handle projects and cross-functional relationships with different stakeholders
Deep knowledge of the bank’s products and services
Basic understanding of system design concepts, understanding of testing principles and processes
Problem solving capabilities
Ability to work under pressure

Job Responsibility

Develop products with technical background in coordination with the concerned business lines in terms of initiating, preparing, planning, executing, delivery, post launching and closure of a new project
Develop new technicalities on the bank’s system, in coordination with the Business Analysis and Integration and IT Departments, related to developing a new digital channel product or enhancing an existing one
Introduce new digital channel products and services to improve business and maintain the bank's competitive edge
Act as a sole communicator for any digital channel vendor agreement
including obstacles in testing as a front-end / back-end user, integrations required based on testing results, analyzing results from a commercial perspective and communicating it with vendor
Prepare User Interface and Customer Experience test scripts
Responsible of identifying priorities for testing results after evaluation of the business environment for Go-live
Submit app store related materials and coordinate with IT and vendor for store testing, publishing and customer update
Managing digital channels portals /Backed specific features and push in-app notification for digital channels applications
Ensure proper documentations for the whole project and monitor projects’ post implementation to ensure performance of developed channels and deliverables objectives are achieved

Digital Banking Administrator

Robert Half

Location:
United States , Norway, ME

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 10, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Digital Relationship Manager

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Digital Banking Administrator

Robert Half

Location:United States , Norway, ME

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 10, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Digital Banking Administrator

Digital Relationship Manager

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Digital Planning Manager

Head of Compliance

Head of Financial Crime

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Location:
United States , Norway, ME

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
April 10, 2026