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We are seeking a full-time Digital Associate for our Texting team to assist in executing text message marketing, fundraising, and communications programs for our growing client base. If you show great attention to detail, have strong analytical skills, are an expert multitasker, and want to put your stamp on creative campaigns that mobilize resources for social good, this job is for you!
Job Responsibility:
Producing a high volume of SMS/MMS/RCS communications for various clients
Assisting in the development and implementation of online fundraising and communications strategies, including the design and management of text message communications calendars
Delivering top-tier customer service to product sales clients, ensuring their needs are met with precision and care
Facilitating the onboarding process for new clients as it relates to product buys or strategic services
Working with writers, designers, and technical experts to generate top-notch, engaging content
Assessing and identifying opportunities by working closely with client teams to assess buy needs, identify new opportunities for growth, and pinpoint potential for product renewals or recurring buys
Working with client teams, including technology and creative, to assist in managing resources and project timelines
Ability to communicate with and provide top-quality customer service to clients, including regular reporting, results analysis, content recommendations, and invoicing
Requirements:
Ability to juggle multiple projects in a deadline-driven environment
Strong attention to detail and analytical skills
Strong writing and communication skills
Experience contributing to project plans to achieve fundraising and communications goals
Passion, energy, and excitement for progressive and philanthropic causes and all things digital
Ability to collaborate on a team both internally and externally
Background in digital communications, organizing, fundraising, and/or marketing
Nice to have:
Up to 2 years experience contributing to text messaging programs at scale, preferably for political campaigns or nonprofits
Experience with texting platforms such as Scale to Win, Switchboard, Tatango, or Mobile Commons
What we offer:
100% employer-paid premiums for platinum-level medical plan on a national health care network
100% employer-paid life insurance and short term disability
50% employer-paid vision and dental insurance
401(k) with 3% employer contribution
17 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off
Paid parental leave at 100% of your salary
Financial support for reproductive and transgender care
Flexible telecommute and remote work policies
Company issued Mac products for home offices
Cell phone service reimbursement, meal and ride-share reimbursement, and other perks available