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The Citi Integrated Digital Assets Platform is a strategic, firm-wide initiative to build the financial market infrastructure of the future. We are a global team of innovators, technologists, and financial experts tasked with developing and delivering institutional-grade products and services for the tokenization, custody, financing, and trading of digital assets. This is a unique opportunity to be part of a team that is redefining the future of finance. Job Summary: We are seeking a skilled Senior Development Engineer to be part of the Citi Integrated Digital Asset Platform (CIDAP) Development team supporting the hardening efforts, managing the relationship with our internal/external Partners and the production support group (L1, L3 & L3) and responsible for the full Incident life cycle management for our Digital Assets platform. You will be responsible for the design, architecture reviews and implementation of the platform resiliency and observability features, resolving complex technical issues, platform stabilization efforts, troubleshooting software/hardware, and ensuring optimal system performance, acting as a crucial link between our internal/external stakeholders and support functions.
Job Responsibility
Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
Design and implement features to enhance the platform monitoring & observability, resiliency and recoverability
Diagnose, debug, and resolve complex issues related to our software applications and infrastructure
Manage high-priority support tickets, prioritizing issues based on severity and ensuring timely, effective resolution
Perform in-depth investigations, including analysing logs and code, to identify and fix root causes of issues
Perform system configurations, and routine maintenance to ensure stability and compliance
Create and update internal knowledge base articles, FAQ guides, and technical documentation for common issues
Work with engineering and production support teams to report bugs and suggest product enhancements
Requirements
BS degree in Computer Science, Information Technology, or a related engineering field
Proven, in-depth hands-on experience in full software development and testing lifecycle
Proven extensive experience in software engineering, development support or quality assurance
Strong knowledge sprint boot (Java) and AngularJS
Proficiency in Linux/Unix environments
Experience with networking protocols (TCP/IP, DNS) and APIs
Excellent written and verbal communication
Strong problem-solving
Ability to explain complex technical concepts to non-technical users
Nice to have
Experience with private cloud environments, DevOps and containerization (Openshift)
Scripting skills (Python, Bash) for automation
What we offer
Business casual workplace
Hybrid working model (up to 2 days working at home per week)
Competitive base salary (annually reviewed)
Additional benefits that support you (and your family) to be well, live well and save well