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Digital and Global Brand Communications Operations Specialist

United States, Purchase, New York 73400.00 - 122850.00 USD / Year · Job Posted January 20, 2026
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Job Description

PepsiCo is a global leader in beverages and convenient foods, committed to digital transformation and operational excellence. As we continue to evolve our brand and digital communications, we seek a Digital & Global Brand Operations Specialist to support the operational needs of the Social Media COE, Content COE, Brand Comms COE, and Measurement & Insights COE teams. This role is pivotal in supporting the operational excellence of a multi-facted team through driving efficiency, alignment, and process optimization.

Job Responsibility

  • Budget Management: Oversee budgets across four unique cost centers, including complex chargebacks for video studio and event production. Ensure expenses align with project allocations and support financial transparency. Partner with function billing coordinator as needed
  • Operational Partnership: Serve as a trusted operational partner to the Sr Director, Corporate Brand Reputation Strategy & Insights, preparing for operational reviews and supporting strategic initiatives
  • Cross-CoE Collaboration: Connect dots between all Digital and Brand CoEs, synthesizing best practices, identifying economies of scale, and evaluating tradeoffs to maximize efficiency
  • Editorial Operations: Manage project management tools (e.g., Monday.com) to ensure all boards and timelines are accurate and current. Track and update project timelines, ensuring deadlines are met. Assist in quality control processes before final asset delivery. Actively participate in content production and planning meetings to provide updates and flag issues. Lead organizational calendars and assign out action items. Actively participate in weekly content production planning and monthly editorial board meetings to provide updates and flag issues
  • Process Optimization: Lead efforts to streamline collaboration, reduce bottlenecks, and enhance efficiency in digital communications and brand operations, to ensure organizational storytelling priorities are being enhanced across relevant channels
  • Content & Analytics Integration: Identify and prioritize high-impact opportunities to anchor content and analytics into corporate communications operations

Requirements

  • Bachelor’s degree required
  • 5+ years of experience in operations, communications, marketing, or project management within a large, multi-faceted organization
  • Demonstrated experience managing budgets, vendors, and complex chargeback processes
  • Strong project management skills, including proficiency with tools such as Monday.com
  • Proven ability to synthesize best practices and drive process improvements across multiple teams
  • Excellent communication and stakeholder management skills
  • Analytical mindset with a focus on operational efficiency and continuous improvement

What we offer

  • Bonus based on performance and eligibility target payout is 5% of annual salary paid out annually
  • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement
  • Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan

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