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Digital and E-Commerce Manager

Japan, Tokyo 7000000.00 - 9400000.00 JPY / Year · Job Posted February 23, 2026
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Job Description

Position: Digital and E-Commerce Manager. About our Client: A world-renowned premium coffee brand dedicated to connecting the world to delicious coffee. They focus on craft, sustainability, and delivering a best-in-class guest experience through both physical and digital touchpoints. Role Overview: As a Digital and E-Commerce Manager, you will orchestrate the digital ecosystem, including D2C E-commerce, third-party marketplaces, and delivery apps. You will lead digital marketing strategies and CRM initiatives to drive sustainable growth and enhance guest loyalty in the competitive Japan market.

Job Responsibility

  • Develop and lead digital marketing strategies (SEO, Meta, Google, Yahoo) to enhance brand awareness
  • Optimize digital investment to achieve sustainable traffic and guest acquisition growth
  • Extract insights to develop CRM strategies covering both online and offline channels
  • Execute innovative digital initiatives and cross-channel campaigns to ensure revenue growth
  • Lead expansion strategy for third-party marketplaces and delivery platforms
  • Mentor team members and collaborate with cross-functional teams to align with business priorities

Requirements

  • Business-level English (conversational and writing)
  • 3-6 years of experience in digital marketing or CRM, preferably in retail or tech
  • 2-3 years of people management experience
  • Experience with E-commerce platforms or marketplaces is a plus

Nice to have

Experience with E-commerce platforms or marketplaces is a plus

What we offer

  • 健康保険
  • 厚生年金保険
  • 雇用保険
  • 土曜日
  • 日曜日
  • 祝日

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